1)The Hotel's staff are rude, impolite and unprofessional.
2)The rooms are average but the cleanliness of the bathroom/toilet is questionable..there were signs of mould in the bath tub area. Renovation is required.
3)Blatant disregard to signs. For instance - there was a 'do not disturb' sign on our door and the member of staff twice ignored it and came in.
4)Breakfast is overpriced and absolutely not worth it. We took it at the fault of their staff for misinforming us breakfast was included with our stay. The member of staff told us it was included, which we queried as initially our booking was not for that but he assured us it was included - BIG MISTAKE as on departure we were told we had to pay for it..we refused and then later they took the money off my card WITHOUT consent. No apology until it was pointed out by us that neither member of staff apologised for their mistake..i hasten to add all they wanted to do was tell us it was "our own misunderstand" i.e. blame us. What happened to the customer is always right?More
- Free Wifi
- Room Service