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“Great rooms, great staff” 5 of 5 bubbles
Review of Renaissance Paris Arc de Triomphe Hotel

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Renaissance Paris Arc de Triomphe Hotel
Ranked #165 of 1,795 Hotels in Paris
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Great rooms, great staff”
5 of 5 bubbles Reviewed 6 August 2014 via mobile

First time staying at this hotel. Location was good with metro nearby and good amenities in the area. Rooms are nicely appointed, but I was really impressed with the bathrooms. Overhead shower heads, big showers nice tile. I was also really impressed with the staff. Maximilian was great during the checkin and very helpful throughout the stay. Concierge and bellman were great as well. I would rate the service right up there with RC's in the US.

Stayed July 2014, travelled with family
Helpful?
1 Thank Travelingduncs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,473 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (285)
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United States
Level Contributor
110 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 6 August 2014

This hotel is very well location very close to Arc de Triomphe. It makes for excellent location and a very lively neighborhood (not to mention a Starbucks close by). The rooms are quaint but very roomy considering this hotel is in downtown Paris (a luxury by any standard). I really like the balconies, it gives a new dimension to the experience. The staff is very friendly and makes it a point to help you with your queries. A very professionally run place. Since it is Marriott you can expect a certain level of quality, but believe it or not, I would rate this higher than any other Marriott I have been to (and I have been to plenty). One would think Parisian staff would be more uptight, but I have found the reverse to be true. This staff is not at all curt like their US counterparts.

Would go there again and again.

Quick tip to Marriott - I do love staying at Marriott, while your staff is always professional, I wish they were as friendly as they are at this place. A weary and confused traveler can use some TLC - this hotel's staff will leave you smiling.

Room Tip: I have stayed in only one room, it faced inside, and I loved it. Though I would think they would al...
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ardent_traveler7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura T, Responsable réception at Renaissance Paris Arc de Triomphe Hotel, responded to this review, 9 August 2014
Dear guest,
It is very hard to find the right words to thank you for this great review following your stay!
I am honored to read such a recommendation!
We choose our associates for their passions and I am glad to see we made you feel at home!
I hope we will have the opportunity to welcome you back very soon!
Warm regards,
Laura
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
california
Level Contributor
7 reviews
6 hotel reviews
5 of 5 bubbles Reviewed 5 August 2014

We stayed here for 6 nights. We had a jr suite for the 3 us, My son's sofa bed was very comfortable. The room was large for Paris and had a balcony. The breakfast buffet was much too much food for us, but was very good. The staff is very friendly and helpful with directions. We didn't have very good luck with their restaurant choices but that could just be us. Over all a very nice place to be

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank paisatravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bellingham, Washington
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

My wife a I stayed in a Makassar room; very quiet and comfortable. Maximilian at the front desk was very welcoming and made us feel that they were happy to have us stay at the hotel. The breakfast staff is lively and friendly; a great buffet for all tastes and appetites. Location speaks for it's self; we like to walk to explore the local area (Paris is a very big city) so the location was perfect for us.
On our day of departure, we had to get to Gare du Nord to catch the Eurostar so we needed a taxi kinda fast. One of the doormen took off around the corner somewhere, a few minutes later a taxi shows up and he climbs out of the cab; "your taxi monsieur".

Room Tip: Hotels in Paris are expensive by US standards, pay the upgrade to a Makassar jr. suite.
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  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

After more than 30 hours after leaving home we arrived on a hot morning at 8am to this hotel.
We just needed a shower and a rest and were able to check in early with out extra cost. This was fantastic.
The room had views from the balcony of the Arc the tower and Mont Matre.
Staff always very helpful including booking andf recommending restaurants.
Our second, but not last stay! Thank you

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Walistair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura T, Responsable réception at Renaissance Paris Arc de Triomphe Hotel, responded to this review, 9 August 2014
Dear Walistait,
Thank you for sharing your impressions about the Renaissance Paris Arc de Triomphe!
I am glad you have enjoyed your room and the level of service and standards provided to you.
I have shared your kind words amongst the team and we all look forward to welcoming you back in your Parisian home!
Sincerely,
Laura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 August 2014

We really liked the hotel. Rooms were good sized, with plenty of storage. Great ice machine and water dispenser to fill our water bottles every day and night. We didn't eat at the restaurant, but the concierge was great about recommending places to go. Found a great bakery only minutes away.
This hotel is in a great location. Close walk to the Arc, but more importantly all the train lines. Quick train ride to the Eiffel Tower, Louvre, etc. The Arc stop also has an RER stop too, so great for getting to the airport, and Disneyland.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DisneyDave2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McLean, Virginia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 3 August 2014

just stayed there for 3 days. took the basic room but surprise to see the flies/mosquitos outside the door and the moment you open the door, it will come inside and you will find yourself chasing them, dirty carpet, not changed for a while, but good location though

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ssbain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura T, Responsable réception at Renaissance Paris Arc de Triomphe Hotel, responded to this review, 9 August 2014
Dear guest,

Thank you for taking the time to rate our hotel.
The location of our porperty allows you to access all areas of the City of Lights very easily.
I am glad you enjoyed it!
I have shared your comments with our Housekkeping Manager and a treatment has been applied.
Thank you for taking the time to indicate an opportunity to improve, in order for us to better meet your needs in the future.
I hope that you will stay with us again,
Kind regards,

Laura
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Renaissance Paris Arc de Triomphe Hotel

Property: Renaissance Paris Arc de Triomphe Hotel
Address: 39 Avenue de Wagram, 75017 Paris, France
Region: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #165 of 1,795 Hotels in Paris
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Renaissance Paris Arc de Triomphe Hotel 5*
Number of rooms: 118
Official Description (provided by the hotel):
The Renaissance Paris Arc de Triomphe designed by Christian de Portzamparc, is just a few steps away from the famous landmark and Champs-Elysées Avenue. A breathtaking contemporary design, this Arc de Triomphe, Paris hotel's upscale guest rooms and suites are spacious and tastefully decorated and boast the latest in-room technology, including wireless Internet. After a long day of meetings or sightseeing, rejuvenate with a workout in the fitness center. Outstanding among hotels in Arc de Triomphe, Paris, guests can indulge in delightful dining at the Makassar Lounge Restaurant. ... more   less 
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