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“Not worth it” 2 of 5 bubbles
Review of Le Metropolitan, a Tribute Portfolio Hotel

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Le Metropolitan, a Tribute Portfolio Hotel
Ranked #405 of 1,794 Hotels in Paris
Certificate of Excellence
GreenLeadersSilver level
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Not worth it”
2 of 5 bubbles Reviewed 30 September 2013

We spent the last two nights of our trip at this hotel, using Radisson points. We had spent the previous 4 nights at a family run hotel near Montmartre. We expected a luxury hotel experience (especially given the rates as posted on Expedia exceeded $600 during the time of our stay). Mostly, we were terribly disappointed.
Room: Our room was a mystery. How anyone could design a room so lacking in aesthetics or functionality?
The toilet was in a closet in one corner of the room. The only sink and shower were in the opposite corner of the room. If one stood on the threshold of the sink/shower room (and room is a very generous description), the wall on your left was all window, the wall on your right was the glass shower enclosure, and directly ahead was the vanity. The distance between the windows and the shower enclosure was about 27". Part of this was taken up by floor length window curtains. Not usual in Europe to have a small space but when the shower door swings out into that tiny space and you have to ram yourself up against the window to get the door past your body (of course it opens the wrong way) you want to ask if they have ever seen a sliding door? As well, the only towel rail in the entire room was...in the shower. No hooks anywhere, just one towel rail, that could only be accessed by wrestling with the shower door. And they had the nerve to put up that sign about being green and hanging up your towel if you didn't want it replaced There was no where to put towels but on the floor or balled-up on the edge of the sink! The top of the shower enclosure was about 8 feet high and the ceiling only a foot higher, so flinging the towel over the top was not an option.
The night lights on each side of the bed were about 10 watts and flickered annoyingly. The reading lights on flexible cables, which wouldn't stay where you aimed them, weren't bright enough. The only way to turn on the standing lamp (the only other light in the room) was a sliding switch embedded in its base. Easy to find in the dark! None of the wall mounted light switches worked.
The white curtains on both sets of windows had 'high tide' marks on them: several yellow brown water marks showing different levels of inundation, up to about 30 centimetres. Unusual on the 5th floor. The walls were scuffed and flat white. Quite bleak.
The narrow consul table that held the Nespresso machine was another design high point. Stylishly designed without front legs, it would tip over if you so much as touched it. My husband moved the Nespresso machine forward a few inches, and the whole table started to tip forward.

And just to clear up any questions that may pop into your head, I am tall, thin, fit, 20/20 vision, and reflexes like a cat (lucky for the Nespresso machine).

Noise: The elevator motor - oddly not the doors or the cables, which is what you usually hear - roared all night. Except the night they took it out of service to try to fix it the noise. Which didn't fix the noise, though I'm sure everyone enjoyed walking up to their room. The awning outside our window clanked all night in the wind, though they did fix this when I pointed it out the next morning. The 5:00 am street cleaning/garbage collection is obviously out of their control.

The lobby/lounge decor is black marble, mirrors and white furniture. Dated and not terribly practical as the lighting is low and the entry to the elevator is dim. The light at the top of the curving stairs to the pool was burnt out or non-existent, but we felt our way down aided by the blue glow.

Spa/Pool: Nice, and the steam room was a welcome diversion. But stop telling people that there is a change room. There is no change room. Just a toilet cubicle.

Neighbourhood: This is the 16th in all its boredom. Yes, you are close(ish) to the Eiffel Tower and the Champs-Elysees though they are both a fair walk. There are stores and restaurants but nothing noteworthy and generally overpriced, even by Parisian standards. There is no 'vibe' here. This may be good for older people looking for a quiet place out of the big city hustle but it's not actually quiet when you want it to be.

I wouldn't write any of this if the hotel was cheap and cheerful, but its a Radisson Blu charging a fortune. Most of the guests seemed to be older Americans who perhaps chose on brand recognition. A little research would bring a much better hotel (there are so many worthwhile independents in Paris) and a much better rate. Our previous hotel room was no larger, but so well designed - everything worked, everything had its place. It was beautifully appointed,very clean, very quiet, 1/3 of the price, and the toilet was in the bathroom!

Room Tip: Good luck with that.
See more room tips
  • Stayed September 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank cyd_travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabrice m, General Manager at Le Metropolitan, a Tribute Portfolio Hotel, responded to this review, 2 October 2013
Dear cyd_travels,

Thank you very much for your comments about your stay in our property.

We are very sorry to read that you did not enjoy your stay with us. Please, feel free to contact me directly by email at info.eiffel.paris@radissonblu.com would you want to discuss some issues directly with me.

We hope you will give us another chance next time you travel to Paris.

Best Regards,

Fabrice Martin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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603 reviews from our community

Traveller rating
    332
    168
    58
    28
    17
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (120)
Date | Rating
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  • French first
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English first
Lausanne, Switzerland
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 27 September 2013

The hotel is this beautiful and nicely decorated corner building right behind the Trocadero; it has but a few rooms per floor. Great service from all the employees (even if the hotel seems, at times and especially during the night, understaffed), and excellent room (fairly small, but not by Paris standards) with a large bathroom.

Some hotels shun customers who are on an award stay. Not this one. The special request I sent by email was acknowledged on arrival and acted upon, and we received a nice upgrade.

Will definitely stay again next time!

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank m1ndstorm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 24 September 2013

It is a small hotel in a very good area in Paris, very good service and a very good restaurant. The rooms are a bit small for the price but the service is excelent!! The cheff of the restaurant Stefan Pittre is a nice young guy with a lot of inspiration and everyday there is a menu (seperate) that is called Inspiration and is not on the card and is a version of tapas. One should not miss the experience! We will come again. S. Scharf

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shimonscharf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabrice m, General Manager at Le Metropolitan, a Tribute Portfolio Hotel, responded to this review, 25 September 2013
Dear Sir,
We would like to thank you very much for your comment on Tripadvisor regarding your stay at the Radisson Blu Le Metropolitan.
We always try to do our best to make sure our guests have the best experience while staying with us and it is a great reward to read that for you.
We will make sure to share your kind words with our staff.
We hope to have the pleasure of seeing you again soon in the heart of Paris.
Kindest regards,
Fabrice Martin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Remuera
Level Contributor
47 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 20 September 2013 via mobile

Room 611's view could possibly be one of the best hotel views in Paris. Situated on top floor with windows on both side walls is like having your own little Parisian apartment.

The front of house staff were the best we've had in France (and we've stayed in some pricey places).

Music and Restaurant are contemporary classic giving the hotel a real sense of class.

There are some issues (like nasty blue carpets in the hallways, no mini-bar menus, a bit worn etc) but overall this place has the potential to be another Portrait Suites (Salvatore Ferragamo, Rome).

Also a big Thank you to Lucita for great service at Breakfast each day.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank polloRemuera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charleston
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 9 September 2013

Clean, nice room with a view. Walking distance to shopping, dinning and all of the neat stuff paris has. Staff speaks english and has a great grasp on the city. Booked on carlson points, a deal at 50k, but i was to pay, im not sure if the cost of admission is worth it.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank charles f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabrice m, General Manager at Le Metropolitan, a Tribute Portfolio Hotel, responded to this review, 10 September 2013
Dear Charles F

Thank you for your feedback and for taking the time to write about your experience.

We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

Kind regards from Paris

Fabrice Martin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 8 September 2013

We stayed at this hotel for 2 nights from 9/5/13 to 9/7/13. We booked 2 rooms since we had 3 people travel together. We use points from my account and my wife's account and cost 50K for 2 nights (50K per night but we got the second night free since we have the Club Carlson VISA credit card) My wife and I stayed in one room #615 which has the wonderful view of Eiffel tower and my son stayed in room 619. The room is beautiful and little dark in bathroom due to black color but it was fine with the light. The bed is very comfortable. The staff is wonderful and helpful except one thing I need to check back later: they charged us some thing which do not use at all and I thought I already clear with the front desk when I checked out. We only used the free stuff and our own bottle water, actually we had plenty water so we use it to make coffee.

I would give 5 star if there were no charge, I need to contact with either Radisson customer service or our credit card company to clear it out.

Anyway, we were very happy to stay there and just about 20 minutes walking distance to Eiffel hotel. The coffee maker and the coffee they provide with our Nestle cream which we brought from US make the best coffee. We will stay there again if we visit Paris. Very highly recommend.

Room Tip: Room 615 has very good view of Eiffel tower
See more room tips
  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hoangng53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 7 September 2013

We spent four nights a few weeks ago at this lovely hotel and will never stay anywhere else when in Paris. the staff are great, really attentive and personal, rooms are fantastic and the location perfect. Highly recommended!

Room Tip: they all look great!
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JonWalton50004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabrice m, General Manager at Le Metropolitan, a Tribute Portfolio Hotel, responded to this review, 10 September 2013
Dear Jon,

Thank you very much indeed for taking the time to share your experience about the Radisson Blu Le Metropolitan.

It's a pleasure to read it, we really appreciate it. I will pass to the team this great comment about them

Sincerely,

Fabrice Martin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Metropolitan, a Tribute Portfolio Hotel

Property: Le Metropolitan, a Tribute Portfolio Hotel
Address: 10 Place de Mexico, 75116 Paris, France (Formerly Radisson Blu Le Metropolitan, Paris Eiffel)
Phone Number:
Region: France > Ile-de-France > Paris > Trocadero
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Green Hotel in Paris
#218 Family Hotel in Paris
#242 Luxury Hotel in Paris
#285 Romantic Hotel in Paris
#483 Business Hotel in Paris
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Le Metropolitan, a Tribute Portfolio Hotel 4*
Number of rooms: 48
Official Description (provided by the hotel):
The Metropolitan offers 38 rooms and 10 suites spread over 6 floors, 6 of which offer a picturesque view of the Eiffel Tower. Each embodies a contemporary vision of Parisian elegance. Sobriety of colors - white, black, bronze and wood - exceptional materials - granite, marble, linen, oak and lacquered metal - beautiful volumes and tailor-made furniture are the signatures. Customized services and equipment Rooms at the Le Metropolitan Hotel each offer a wide range of hi-tech services including free high-speed Wi-Fi, flat-screen TV, a Samsung tablet or Dringme, A smartphone with unlimited calls and internet that will stand as a virtual Concierge for a trouble-free stay. The bath products in room are signed Korres, brand of natural cosmetic care. ... more   less 
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Also Known As:
Radisson Blu Le Metropolitan Hotel Paris
Radisson Paris

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