I rarely ever make a posting. However, I felt very strongly that I had to make an initial posting for this hotel. At first, when my wife brought this hotel to my attention, I was very hesitating in booking because this was rated a 3 star hotel. Usually, I stay and look for hotels with 4 (min) or 5 stars. But, because through reading some of the reviews, most guests did have some wonderful things to say about the hotel. Trying to be more budget conscious a bit on our trips, I figure we would give it a try.
Now, why am I making an effort to make a posting today, well because thus so far the staff (Anne-Flore) and front desk manager (Aurelie) that I have been working with regarding my book has been nothing less than 5 STAR! They have been unbelievable, from accommodating my booking needs to helping me secure some restaurant reservation, they have been nothing but exceptional. The communications with everyone here, so far have been wonderful, prompt and their follow-ups have been unbelievable. I feel with all the help they have given me, I needed to show them my appreciation so far by give them a 5 star rating just for the service and attention they have give me so far.
Even though I have not stayed at the hotel yet(next week), I do have to give the hotel manager and staff hats off! They could not have made me feel any more welcome and comfortable with my booking. It definitely made my wife and I feel, very comfortable about visiting a country which we do not speak the language and knowing the fact that everyone at the hotel is willing to help makes our stay comfortable. We are definitely looking forward to our visit and will definitely post a follow up with our room review.
- Official Description (provided by the hotel):
- The hotel Gramont is located 10 minutes walking distance from the opera garnier and the famous shops as Printemps and Galeries Lafayette. The hotel was entire renovated in 2009. This small boutique hotel has a bar in the lobby, a breakfast room in the basement and everywhere free wireless access. All rooms are very nice decorated with two different themes of colors and provide, TV satellite, safe, ac, hair dryer and desk.We offer to our guests a warm family atmosphere and a personal service. ... more less
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