We as a couple stayed at this hotel for 2 nights on 14th and 15th aug and I paid at the property while checkout and again I was charged twice the same amount from my credit card now when I am calling them for refund somebody received the call I was told to wait for 15 minutes on the international call and at last again someone pick up the call and just said hello hello hello and speaking in french and disconnect the call.again I tried to call someone received the call and told me the same or another option to call after 2 days . while I have dialed option 2 for english .please retund my amount as soon possible.