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Hotel Joyce - Astotel
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Reviews (2,589)
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1,829
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795 - 800 of 2,589 reviews
Reviewed 10 August 2014

Just back after a 3 night stay at Hotel Joyce. We had a great stay. From the moment we arrived the reception staff were very friendly and helpful. Room was perfect and cleaned daily. Buffet breakfast included with huge selection, also free snacks from 2pm - midnight was a nice touch. Several Metro station nearby serving different lines. All in all, a great hotel for a short break to Paris and I would defiantly recommend it to other travellers!

  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Coley35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager_joyce, Directeur général at Hotel Joyce - Astotel, responded to this reviewResponded 11 August 2014

Dear Coley 35,

Thank you for recommending us with this really nice message and for taking the time to share your experience with us!

We are glad to read that you enjoyed our customer service as well as our location including an easy access to public transportation.

We look forward to welcoming you and your partner again in our hotel!

Kind regards,

Marie-Laure Rigole,
General Manager

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Reviewed 10 August 2014

I spent 3 nights at Hotel Joyce with 3 adults & 2 teenage boys. The rooms were spacious & spotless & the location very convenient for our tourist stay. However what made the hotel stand out was the absolutely wonderful staff. Warm, friendly, patient, knowledgable. They gave 110%.
I would highly recommend this hotel.

  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Jooodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager_joyce, Directeur général at Hotel Joyce - Astotel, responded to this reviewResponded 11 August 2014

Dear Jooodle,

Thank you very much for this really nice comment!

We are really glad to read your family spent a pleasant moment in our hotel and would be more than happy to welcome you again in our hotel.

Thank you for appreciating our staff dedication to their mission. On behalf of all the team, we thank you and look forward to welcome all your family again ^^

Regards,

Marie-Laure Rigole,
General Manager

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Reviewed 10 August 2014

Bedrooms are small but that’s normal for Paris. Internet works well, the very small lift is sufficient; offering soft drinks all day plus a slice of cake is a nice touch. Bathroom not luxurious but sufficient. The bedroom doors are difficult to close quietly and not all guests are considerate. Enjoyable original decor in the public areas. Overall 8.5 out of 10

Room Tip: Rooms overlooking the road will hear more noise despite good double glazing - but these rooms on the higher floors 4 and 5 get plenty of light and would be my preference.
  • Stayed: August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank SeriousTraveller01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager_joyce, Directeur général at Hotel Joyce - Astotel, responded to this reviewResponded 11 August 2014

Dear Serious Traveller01,

Thank you very much for taking the time to write this really concise and precise feedback, and for sharing it with us!

We are glad to see thank to your rating that you enjoyed your overall stay with us.

We take note of your comment about the door and thank you for letting us know about it to enable us to improve the quality of our services.

We hope to see you soon in our hotel!

Sincerely,

Marie-Laure Rigole,
General Manager

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Reviewed 9 August 2014

This hotel is so interesting with it's incredibly creative use of space. Settled in a quieter and truly French area of Paris, it is off the beaten track yet close to everything by metro. The service is fantastic and the rooms although quite small are well equipped and very clean. We especially enjoyed the delicious breakfast and the all day snacks and cold and hot drinks. Also loved the balcony on the fifth floor. One note, be careful taking a shower. It leaks!

Room Tip: Balconeys are on the fifth floor and some of the rooms are larger than others so best to ask before booking.
  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Kertie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager_joyce, Directeur général at Hotel Joyce - Astotel, responded to this reviewResponded 11 August 2014

Dear Kertie,

Thank you very much for this nice message!
Indeed our hotel is close enough to public transportation without to be on the busy and noisy Parisian avenues. We are glad to read that you really enjoyed the room design, its baclony and our customer service.

We are paying very close attention to your comment about the leak in the shower and forward immediately this issue to the mainteance department. Thank you for informing us about it and enabling us to improve our services by doing so!

We hope to see you again in our hotel!

Regards,

Marie-Laure Rigole,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

Hotel Joyce is one of the few Parisian hotels that offers great value for money - the rooms are light and airy, quiet and exceptionally clean. We have been using this hotel for a few years now and the standard has never dropped. During this stay the hotel was busy but the professionalism of the front desk staff was exceptional (special thank you to Alice who made our complicated check-out so easy!). And also a special mention to the cleaning staff at Hotel Joyce - you have a great team! We love Hotel Joyce - thank you once again for a great stay!

  • Stayed: August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
2  Thank MonkeyBites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager_joyce, Directeur général at Hotel Joyce - Astotel, responded to this reviewResponded 11 August 2014

Dear MonkeyBites,

What a nice comment! Thank you very much, on the behalf of the whole team!
Thanks as well for your loyalty!
We are glad to read that our services are still matching your expectations after years coming in our hotel!
We will obviously forward your nice words to Alice and the housekeeping team!

We hope to see you and your friends around again for years to come!

Regards,

Marie-Laure Rigole,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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