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“Fantastic staff”

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Hotel Design Secret de Paris
Ranked #21 of 1,801 Hotels in Paris
Certificate of Excellence
GreenLeadersSilver level
Buckinghamshire
2 reviews
“Fantastic staff”
Reviewed 7 May 2013

I was taken here for a surprise weekend in Paris, and the hotel was just perfect. The staff were helpful, friendly and provided fantastic service. Both evenings they booked us at local restaurants of their recommendation, and both evenings we enjoyed splendid food. The decor is unique, and maybe a little overdone in places, but the beds extremely comfortable and the bathrooms fantastic. Close enough to walk to most attractions.

  • Stayed April 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RhianandToby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26609991, Directeur général at Hotel Design Secret de Paris, responded to this review, 8 May 2013
Dear Toby,

Thank you very much much for taking the time to share your experience on Tripadvisor following your stay with us. I am glad that you enjoyed the restaurants we recommended and I will certainly share with them your satisfaction. Your words about the team were amazing and are by far the best reward for each team member.

Kind regards,

Caroline CANNY
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,621 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (237)
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English first
London, United Kingdom
Level 6 Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 5 May 2013

What an absolute joy this find was. The owners have gutted the building and created a boutique style accommodation of excellent quality. Rooms are themed on atttractions in the city of Paris. We had one of the Opera rooms - red velvet touches and drapes, ballet shoes hung from a barre above the bed - replica of the Granier Opera upper windows. A fabuloius en suite bathroom with spa bath and rainfall shower. If one niggle - a little more hanging space would be good. The double glazing ensured the room was nice and quiet. A pleasant breakfast is provided (we paid extra for this)- even scrambled eggs and bacon. Pastries, croissants, brioche,pain au chocolat cheese, ham, salmon...........................and fabulous black coffee.
What is astounding at this hotel is its staff, Friendly, knowlegeable and caring. We were well impressed. We'd mentioned in conversation at check that a birthday was being celebrated. We returned from a day in the city to be offered complimentary champagne . For us that's a sign of an excellent concierge.I won't pretend its cheap but you do get what you pay for and we will certainly be making a return visit. Located equi-distant between Liege and Place de Clichy Metros. You can walk downhill to the Opera and Grand |Magasins in ten minutes on a pleasant morning.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GeoffSalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26609991, Directeur général at Hotel Design Secret de Paris, responded to this review, 8 May 2013
Dear GeoffSalt,

It was an absolute thrill for the team and myself to read that you had a nice time with us. I really appreciate you taking the time to write this lovely and detailed review about the hotel.
It was our pleasure to surprise you for the birthday celebration and be assured I have shared your satisfaction with each team member.

I hope to see you again soon!

Kind regards,

Caroline CANNY
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mold, United Kingdom
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 April 2013

We have just returned from a 3 night stay at this lovely hotel. The staff were extremely helpful, welcoming and friendly and made us feel at home straight away. The rooms are uniquely designed around different Paris landmarks and we spent 2 nights in an Eiffel Tower room, looking out on the view of Paris, and our final night in a Musee D'Orsay room. Both rooms were beautifully designed, clean and very comfortable. The hotel is in a convenient location within 5 minutes walk of 2 metro stations and 10 minutes walk from Montmartre. We had drinks in the bar on one evening and although they were hotel prices, we discovered that drinks in Paris are very expensive so the hotel prices compared pretty well with a few other places we stopped at! Would highly recommend this hotel and hope to return one day.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AB249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Level 4 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 April 2013

This hotel is conveniently located a few blocks from Place de Clichy as well as 5 minutes from the St. Lazare train station. The concept of the hotel is that each room is modeled after a famous landmark in Paris. We stayed in the Tour Eiffel room for two nights - it appears as if you're sleeping inside the tower - so charming! They also give you the option to switch rooms if they are available.The staff was multi-lingual and some of the most helpful and hospitable people I've ever encountered in my travels. The free wi-fi was excellent. I would absolutely stay here again and recommend you do, too. Try out the different rooms if you have more time.

A few things to note:
1) The room was SMALL, even by Parisian standards. Charming and well-equipped, but tiny. If you have a lot of luggage, be prepared to get creative about where to stash it!
2) The bathroom. The shower/jacuzzi tub was amazing However, there is no privacy - the door between bedroom and bathroom doesn't really close and the all-glass partition means there are no "secrets". Make sure you know the person you travel with very well. ;)

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AJBoston5996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26609991, Directeur général at Hotel Design Secret de Paris, responded to this review, 1 May 2013
Dear AJBoston5996,

I am very grateful for your feedback and your kind words about our hotel & team. I can see the Iron Lady treated you well and I am glad you were charmed! Every member of our team was sincerely touched by your comment regarding their hospitality, thank you:):)
For your next visit, I recommend you may try our Artist Studio which is larger in size and we will be delighted to store your pieces of luggage in our luggage room.

See you soon for more secrets!

Caroline CANNY
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Slough
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 April 2013

I cannot fault this hotel for its personal service that youll find hard to beat in many run of the mill hotels. For me its the attention to detail that you will notice here that make all the difference, nothing is a problem for the staff . The location is ideal with the Metro and bus routes nearby ....enjoy !

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Payneyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26609991, Directeur général at Hotel Design Secret de Paris, responded to this review, 29 April 2013
Dear Lozzie45,

I am thrilled that our Moulin Rouge room contributed to a memorable experience for you and your beloved one. Thank you so much for sharing your enthusiasm on Tripadvisor, your lovely feedback about our staff and their recommandations was highly appreciated by all team members. We look forward welcoming you again!

Kind regards,

Caroline CANNY
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level 5 Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 20 April 2013

I would recommend this hotel without any hesitation and would absolutely choose this hotel for another trip. The staff is extremely helpful, friendly and approachable. I found the location fantastic - close walk to bars, pharmacy and food....and about a 10 minute walk to the Shopping mall. Breakfast each morning was delicious ..I chose the romance package and was not disappointed.

Please do not hesitate to pm with any questions/concerns you may have. Book! Enjoy!

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tiffiemonkee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26609991, Directeur général at Hotel Design Secret de Paris, responded to this review, 22 April 2013
Dear Tiffiemonkee,

What a pleasure reading your comment! Thank you so much for sharing your experience at Secret de Paris with Tripadvisor readers. The Romance in Paris package with its rose petals and champagne is a great way to suprise your beloved one and I am so thrilled it worked for you!I am glad that you found our location convenient to explore Paris, a short 10min walk takes you to the heaven of shopping: Galeries Lafayette & Printemps.

I look forward seeing you again soon

Warm regards,

Caroline CANNY
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Design Secret de Paris

Property: Hotel Design Secret de Paris
Address: 2 Rue de Parme, 75009 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Spa Wheelchair access
Hotel Style:
#8 Green Hotel in Paris
#12 Spa Hotel in Paris
#14 Romantic Hotel in Paris
#19 Luxury Hotel in Paris
#92 Business Hotel in Paris
#116 Family Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Design Secret de Paris 4*
Number of rooms: 29
Official Description (provided by the hotel):
Secret de Paris invites you to enjoy the unusual experience of travelling while staying still. You are welcomed into a dream-like Paris where monuments fade away only to come sharply back into focus, colours blend as your perception becomes disoriented by the blur of images.In the intimacy of your room, you suddenly become the privileged guest of the Musee d'Orsay, the Moulin-Rouge, the Eiffel Tower or the Garnier Opera House, each delicately evoked by an innovative and amazing approach to design and staging. ... more   less 
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Also Known As:
Secret De Paris Hotel Paris

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