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“Unbelievable Hotel - The best service”
Review of Le Bristol Paris

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Le Bristol Paris
Ranked #5 of 1,804 Hotels in Paris
Certificate of Excellence
Reviewed 3 August 2011

I have now stayed at the Bristol twice in about a month. Both times the service was impeccable. This hotel went out of their way to meet every need you have. I wanted to get tickets for the few seats along the Champs for when the Tour de France arrived. They got them for me. I wanted a pretty large snack pack to take on a day long trip to Normandy for my young son. They got that for me. In the pack they even sent silverware we could throw away, ketchup bottles, etc. It was a full picnic. If you go you have to have breakfast at the main restaurant near reception. The service and food quality is a notch above the rest. The pool area is great but it would be better if they could serve food up there and the kids menu is a little limited.

  • Stayed: July 2011, travelled with family
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2  Thank munjalshah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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883 - 889 of 1,652 reviews

Reviewed 23 July 2011

Location, location, location......YES......Palaces with a private garden in the heart of Paris
US Embassy, British Embassy, French Presidential Palace., and the Hotel Bristol.
No doubt, The Bristol is very traditional, ........No doubt, The Bristol is a palace
No doubt, the service is impeccable ....No doubt, luxury is everywhere...
And, surprise ! It is a cool place. Why? It is real, human,
The Bristol has preserved a way of life that money alone cannot produce .

Room Tip: Just ask what you like
  • Stayed: June 2011, travelled solo
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3  Thank Jeanluc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2011

When reading the reviews for the Le Bristol Paris please remember there are two of them with the same name, one is a two star dump of a place and one is probably the best hotel in Paris.

The Le Bristol (the good one) is a 5 star hotel, no question and the restaurant, which has 3 Michelin stars, is one of the best in the world.

If you want quality and service like so many places think they do quality and service then the Le Bristol is for you – not cheap, but hey for this kind of place – who cares?

Fantastic – and Classy.

  • Stayed: June 2011, travelled as a couple
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3  Thank PaulxxxLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2011

We have choosen the Bristol to celebrate our wedding diner end of June.
In a private Lounge along the so charming garden, it was amazing and magic.
Perfect food and such an attentive service.
Everything was absolutly delightful for the most important day of our life. 
Thank to the Bristol our dreams became true

  • Stayed: June 2011
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Thank Voirlemondeengrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2011

We last stayed here in November, 2010, & had an extremely unpleasant time. The hotel was very busy & the service was not even close to what we had expected. We were disappointed & expressed our feelings to them when we checked out & here at Trip Advisor. But read on...
Then something quite wonderful happened which we are still amazed about in a world where businesses no longer seem to really care about their guests or customers. Mr. Vincent Smarrella, resident manager of Hotel Le Bristol, called us at home & said he was horrified by the feedback which he received regarding our visit. He said the hotel thrives on taking care of its guests & providing exemplary service. He explained that our experience was an anomaly & hoped they would not lose our business forever! We cannot remember the last time we received a call like this. Because of it, we returned to Hotel Le Bristol this month & while it was busy, we experienced incredible service & observed the treatment of other guests who were coming & going. Everyone (not only us who, obviously, they were on full alert for) was handled in a prompt, attentive way - by employees at the front desk, concierge, bellmen, front door, room service, restaurants, etc. We sat in the lobby & observed the full vibe of the hotel which is quite exciting because of the international crowd.
We plan on going back again & again because we realized that our first experience was not the norm & the service here really is over the top. The food is wonderful & the rooms are decorated beautifully. Hotel Le Bristol is worth every euro!

  • Stayed: June 2011, travelled as a couple
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2  Thank RSFLucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2011

Nice location, decent rooms. Not 5 star service. There are better choices in Paris.

  • Stayed: December 2010, travelled with family
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7  Thank maimonidesflorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Le Bristo... P, President and General Manager at Le Bristol Paris, responded to this reviewResponded 3 October 2012

Dear Sir,

May I first and foremost thank you for having shared with us your impressions about Le Bristol in Paris. Though I must add that at the same time I was taken aback as the comments we found had been posted some 6 months after you had stayed with us rendering it difficult for me to ascertain properly what your expectations and disappointments had been at the time and provide you with an agreeable answer.
I would like to say that since your stay in December last year an impressive amount of investment has gone into the property and our teams are more than ever committed to providing the best service to our valued customers.
I would really appreciate it if you would agree to tell me what we can improve further and also share with me the aspects of your stay that you were not satisfied with.
I thank you in advance and look forward to hearing from you soon.

Yours faithfully,

Didier Le Calvez
President and General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2011

Amazing, beautiful, magical, take my breath away place. This is everything you could ever hope for in a Paris hotel. I won't write some massive review cause there are hundreds to help you get specifics, but every single aspect of the Bristol was PERFECT.

  • Stayed: May 2011, travelled as a couple
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1  Thank ajmak2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Bristol Paris

Address: 112 rue du Faubourg Saint Honore | 8th Arr., 75008 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Paris
#1 Romantic Hotel in Paris
#4 Spa Hotel in Paris
#5 Luxury Hotel in Paris
#10 Business Hotel in Paris
Price Range: £745 - £1,402 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Bristol Paris 5*
Number of rooms: 188
Official Description (provided by the hotel):
An authentic, generous, fine and stunning palace, where the service is an art. ... more   less 
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Also Known As:
Le Bristol Hotel

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