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Review of Le Bristol Paris

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Le Bristol Paris
Ranked #5 of 1,804 Hotels in Paris
Certificate of Excellence
Reviewed 27 August 2014

Sometimes it takes just a little to see a bright side from a dusty one.
My second experience at Le Bistol has been completetly different form the previous one, making me forgetting my first stay with the Oetker family.
To me what makes an hotel a fantastic place is the desire to come back, the pleasure to feel home even where home is not, the kindness of the staff, a smile when exhausted you come back to your room, a good smell in your that stays in your memory, a good service and this time thanks to two angles: Madame Leah and Mr Thibault I was feeling a sense of family even in the grandeur of Le Bristol.
Paris is a fantastic city, rich of extraordinary and magnificent hotels but sometimes missing that sense of attention and care so necessary when we travel...and the staff of the Bristol knows what we need.
This time, everything was impeccable: the service, the room, the great view over the grand palais, the breakfast in the courtyard, the Pierre Frey upholstery, the new bar but over all, the human touch.
Thank you

  • Stayed: July 2014, travelled solo
    • Value
    • Rooms
    • Service
2  Thank mgiornet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Le Bristo... P, Hotel Manager at Le Bristol Paris, responded to this reviewResponded 3 September 2014

Dear guest,

We were so pleased to see your recent posting on TripAdvisor.

I was particularly delighted that on the occasion of your visit over the last weekend in July, you had a totally different experience from that in 2012. I so agree with you that it is all about our guests feeling welcomed, recognized, and comfortable, and that the staff show at all times that genuine interest of our guests feeling at home while away from home.

Thank you for mentioning the new evening Bar opened in the fall of 2012, and the special French fabrics we have the pleasure to work with, thanks to our owners, the Oetker family who always want us to use the best in both fabrics and craftsmen. It is a privilege today to be able to experience this level of quality in our business.

Look forward to a future visit.

With best regards,

Leah Marshall

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480 - 486 of 1,652 reviews

Reviewed 26 August 2014

Normally the hotel in a city break is essentially just your base and somewhere to sleep but at Le Bristol we had to tear ourselves away to go sightseeing as we were enjoying the hotel so much. We got lucky and had two hot sunny days so were able to take advantage of the beautiful, peaceful courtyard garden which serves very good food (can recommend the burger and the crab ravioli highly). However, there was also the 6th floor swimming pool, Le Prairie Spa and the Bar du Bristol .... As previous reviewers have said the service is faultless - friendly but very professional. One of our rooms wasn't ready on arrival which wasn't a problem at all but Thibault, one of the managers, went out of his way to apologise offering us complimentary drinks and keeping us updated on when it would be available. I would go back to Paris just to spend a night or two at the hotel.

Room Tip: We chose the deluxe rooms which face in to the courtyard so very quiet. We were with our daughters...
  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Ailsa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Le Bristo... P, Directeur de la Restauration at Le Bristol Paris, responded to this reviewResponded 3 October 2014

Dear Madam,

We would like to thank you for your kind words and rest assured that we will share your comments across all staff teams.

We are delighted to hear that in “fierce competition” between our hotel and Paris’ attractiveness, Le Bristol won your family’s heart. Although, we are sure that you also enjoyed all the great sightseeing that this city had to offer.

We hope to see you again soon soaking up the sun in the hotel courtyard and enjoying the crab raviolis.

Yours Sincerely,

Kevin Chambenoit
Food and Beverage Director

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Reviewed 24 August 2014

Situated in the heart of Paris , few meters away from the " Palais de l'Elysee" and all the big designers shops. We've spend 4 nights in June . All staff are friendly and helpful, beautiful courtyard . We were staying in the new wing , where the room was great ( they should just change the sweet everyday , we had dry fruits when we arrived and that was it !!!) . Loved 114 faubourg and quick lunch outside.
I was disappointed by the entrance ( little bit old fashioned ,they should definitely make an effort with the flowers arrangements .

  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Sand314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Le Bristo... P, Hotel Manager at Le Bristol Paris, responded to this reviewResponded 1 September 2014

Dear guest,

We appreciated your comments on TripAdvisor following your visit in June. Delighted that you find the location convenient, and that you were pleased with the room accommodation. We also noted that you were able to enjoy a quick bite to eat on the terrace in the garden, and that you loved your experience at our brasserie 114 Faubourg.

We appreciate that you would like to see some variation with respect to the room service room amenity. Thank you for that. We also believe you will already notice the embellishment of the entrance and lobby to the Le Bristol. Even the flowers are more impressive since your last visit.

Look forward to you returning soon.

Best regards,

Leah Marshall

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Reviewed 23 August 2014 via mobile

Hotel le Bristol has been the best hotel I have stayed so far in France. It has been an absolutely amazing and comfortable stay. From the front desk to the restaurant everything I came across was perfect and truly a 5 star service. The staff is really worthy of accolade especially when I saw them even washing the tables in the courtyard even during bad weather. I would highly recommend this hotel!

  • Stayed: August 2014
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank TravelmasteerAndrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Le Bristo... P, Hotel Manager at Le Bristol Paris, responded to this reviewResponded 19 September 2014

Dear guest,

Thank you for this great compliment posted on TripAdvisor following your stay earlier this month. We are delighted that you had such a positive guest experience. Both the front desk and different restaurants were thrilled that you were so comfortable at Le Bristol.

We look forward to having you return soon.

Best regards,

Leah Marshall
Hotel Manager

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Reviewed 20 August 2014

Nice welcome arriving in this full of charme Hotel. Mrs Ala let us feel at home with her smile and kindness. Services and attention to the guest always on time. Surely I'll be back in this pearl of Paris, 2 Restaurants 1 and 3 stars Michelin! Lovely...

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Luigiantonio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Le Bristo... P, Hotel Manager at Le Bristol Paris, responded to this reviewResponded 1 September 2014

Dear guest,

Thank you for your kind words regarding your visit to the Hotel early August. We have shared with Ala your sincere thanks for her warm attention. We are fortunate to have many passionate hoteliers such as Ala at Le Bristol always with a genuine smile.

We look forward to seeing you once again soon.

Best regards,

Leah Marshall

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Reviewed 20 August 2014

I don't speak French and staying in a Parisian hotel can be a little daunting. Hotel Le Bristol is set a short walk from the Louvre and a longer walk from the Marais district and the Champ. The convenience of the location is one bonus: the staff and their impeccable English and their helpfulness is the other. I enjoyed this hotel very much. Staff were also helpful in organising a babysitter (a very friendly English speaking nanny). Only complaint: the stairs! The stairs going up and down the floors seem to be heirlooms of the hotel. Not quite long enough for the modern foot, and age has caused them to tilt forward. I slipped twice, and very cautiously descended after that!

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
3  Thank FirstAmongstDaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Le Bristo... P, Directrice de l'Hôtel at Le Bristol Paris, responded to this reviewResponded 1 September 2014

Dear guest,

Thank you for your posting on TripAdvisor following your family visit to Paris in July. The fact that you all thought the staff to be friendly, but also thoughtful means a lot to us. We have well noted your comment regarding the stairs. Should we have the pleasure of a return visit in the years to come we would love to meet you with our Director of Projects and Engineering.

Wishing you very best regards,

Leah Marshall

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Reviewed 19 August 2014

The hotel was phenomenal. I hadn't been to Paris in 20 years (and my budget was a lot more modest then) and seeing it with the Bristol as a home base was such a treat. I regret not writing down the names of more staff members as I am writing this review two months after our stay and have forgotten. The front desk and concierge staff were amazing. So genuinely nice and helpful. None of the attitude and pretension for which Paris is so well known.

The Bristol driver met our train in place and on time when we arrived at Gare St. Lazare from Geneva. He even snapped some photos in the train station for us. We arrived late, so the hotel recommended their own bistro for dinner 114 Faubourg. We didn't love it. We found it to be unaccommodating and overpriced. My 13yo son could find nothing on the menu he liked. Admittedly, he's a typical "kid eater." But they wouldn't even make him an omelette or something of that ilk.

Were were not able to get into the #1 rated Epicure for dinner, even though the staff checked everyday and suggested going through American Express, etc. No luck, but we did enjoy breakfast there everyday. It was fabulous and the service was impeccable , even when I knocked over (and broke) a drinking glass. (No worries, happens all the time ... everyone one tried to make me feel better!).

The concierge provided perfect directions to every location we wanted and recommended two restaurants we really enjoyed -- Guy Savoy, which was phenomenal and Antoine which was good. The latter did not have nearly the same level of service, though it was a pretty view of the Eiffel Tower. The service was not friendly or even efficient.

Other reviewers have done a far better job detailing the pluses here. I just can't say enough about the staff. I was expecting some serious haughtiness. It was just the opposite. We even received a one category upgrade which gave us a lot more room for our son, who slept on the pullout sofa which was make up every evening and folded down every morning without us ever having to ask. We can't wait to return.

Room Tip: There may have been better views, but ours of the interior courtyard were surprisingly serene and be...
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank euronovice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Le Bristo... P, Hotel Manager at Le Bristol Paris, responded to this reviewResponded 3 September 2014

Dear guest,

Thank you for being so very generous with your rating on TripAdvisor following your family stay in June. We are thrilled that you found both front desk and concierge staff in particular genuinely nice and helpful. We have noted however that you were disappointed with the restaurant Antoine’s service. We are continually looking for our guests’ feedback so that we can follow-up.

We were also delighted to read that your arrival from Geneva was seamless with our driver who picked you up at the train station.

On the other hand I would hope you could contact us at your convenience regarding the experience at our brasserie 114 Faubourg. As we do have so many young guests dine with us, I was really sorry to see that we were not flexible nor sensitive to your requests. That is generally not at all the behavior of the team.

Hope to have the opportunity to meet you on a future visit!

Best regards,

Leah Marshall

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Bristol Paris

Address: 112 rue du Faubourg Saint Honore | 8th Arr., 75008 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Paris
#1 Romantic Hotel in Paris
#4 Spa Hotel in Paris
#5 Luxury Hotel in Paris
#10 Business Hotel in Paris
Price Range: £736 - £1,428 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Bristol Paris 5*
Number of rooms: 188
Official Description (provided by the hotel):
An authentic, generous, fine and stunning palace, where the service is an art. ... more   less 
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Also Known As:
Le Bristol Hotel

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