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“Lovely stay!”

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Castille - Starhotels Collezione
Ranked #256 of 1,803 Hotels in Paris
Certificate of Excellence
Reviewed 18 June 2014

Though room was large and the bed very comfortable the carpets and paint could have been cleaner and more fresh looking. The public space of the hotel is beautiful and the food delicious. You can't beat the location! Overall, a great small hotel.

  • Stayed: May 2014, travelled with family
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Thank mindyweigel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erwan S, Deputy General Manager at Castille - Starhotels Collezione, responded to this reviewResponded 23 June 2014

Dear Mindyweigel,

Thank you for your comment regarding your recent stay with us.
We definitely look forward of welcoming you again at the Castille Paris.
Sincerely yours.

Erwan Sarre - Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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285 - 291 of 1,049 reviews

Reviewed 7 June 2014

We stayed for the second time in a number of years in an apartment with 3 ensuite bedrooms and spacious living-room (the Dolce Vita Suite). An ideal arrangement for our family group in this intimate, stylish hotel in a fantastic location. The hotel had been refurbished since our last stay, though there is still a little wear-and-tear in the bedrooms. There are always small hiccups such as faulty room cards or unreliable plumbing but the staff deal with these with humour and the utmost courtesy. The restaurant does not serve the best dinner in Paris but the dining room looks onto the very pretty courtyard, an oasis in good weather, and the buffet breakfast served here is excellent. All in all this is a great place to stay in central Paris and we would not hesitate to stay again.

Stayed: May 2014, travelled with family
1  Thank 17lydia45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erwan S, Deputy General Manager at Castille - Starhotels Collezione, responded to this reviewResponded 23 June 2014

Dear Lydia45,

Thank you for your comment regarding your recent stay with us.
We definitely look forward of welcoming you again at the Castille Paris.
Sincerely yours.

Erwan Sarre - Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

Luxury private quiet outstanding breakfast very clean rooms bathroom is spacious and clean next door to major designer stores and boutiques central to everything churches park restaurants hair salon cafés trains tour buses

  • Stayed: May 2014
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1  Thank gracesabale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erwan S, Deputy General Manager at Castille - Starhotels Collezione, responded to this reviewResponded 23 June 2014

Dear Gracesabale,

Thank you for your comment regarding your recent stay with us.
We definitely look forward of welcoming you again at the Castille Paris.
Sincerely yours.

Erwan Sarre - Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

It was my secnd stay at Castille Paris. the location is great. very close to all nice places for walks and just next to the best shopiing street. ithe rooms are sacious and well designed. the staff is very helpful and polite. iwould probably improve a little on a room service menu. very nice bar to have a drink in the evening. the only comment i have is that a five star hotel should have a nespresso machine in every room:-)

  • Stayed: May 2014, travelled with family
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Review collected in partnership with this hotel
1  Thank Pawel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erwan S, Deputy General Manager at Castille - Starhotels Collezione, responded to this reviewResponded 4 June 2014

Dear Pawel D,

I would like to thank you for this detailed report about your stay at the Castille Paris. I am very glad to read your comments and what are the reasons why you do prefer our property to an other one. I am fully convinced that this kind of testimony will be very helpful for our future visitors.
Be sure that our Chef, Fabrizio La Mantia, took into consideration your comment about the Room service menu.
Sincerely yours.

Erwan Sarre - Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

The only reason this hotel is getting two stars instead of one is due to friendlieness of the receptionist helping me during checkin. Upon arrival into the room, it was quite tiny and with scratches/imperfections all over the walls. There was a missing iron (standard for all hotel rooms) and everything just seemed dingy and old. Also note, this hotel seems to attract elder clientelle (think retirement age). I was definitely out of place for a younger 30 something year old on business travel. During my stay, I experienced both an electricity outtage from midnight to 6am, followed by water outtage / seeing beige water come out of my faucet when it did come back on. Overall, the location is great but I definitely would not stay at this hotel again.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with this hotel
1  Thank IntlBizTravelor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erwan S, Deputy General Manager at Castille - Starhotels Collezione, responded to this reviewResponded 4 June 2014

Dear IntlBiz Travelor,

After reading your comment you posted on TripAdvisor, it will be difficult to me to express by writing how frustrated and distressed I feel about the bad experience you had with us during your stay. It is so far away from the usual guest service we are proud to provide to our international guests. The unplanned ERDF (Electricité Réseau Distribution France) cut off generated major damages on our water system, and I regret it. It will not change your idea about the Castille Paris (and I regret it), but based on the fact that this intervention independent of our will your comments, I hope to welcoming you back in order us to share the real Castille experience.

With my personal apologies,

Sincerely yours.

Erwan Sarre - Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

We stayed four nights in this gem, in a duplex suite. You had to feel like royalty here. You must remember that this is Paris and most hotel rooms are on the small side. The bedding was perfect, the toiletries first quality and the hotel staff generally very helpful.

Room Tip: Try to upgrade to a suite.
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  • Stayed: May 2014, travelled as a couple
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Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erwan S, Deputy General Manager at Castille - Starhotels Collezione, responded to this reviewResponded 4 June 2014

Dear Bill S,

I would like to thank you for this detailed report about your stay at the Castille Paris. I am very glad to read your comments and what are the reasons why you do prefer our property to an other one. I am fully convinced that this kind of testimony will be very helpful for our future visitors.
Sincerely yours.

Erwan Sarre - Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

For Chanel's fans, this hotel shares a wall with the iconic Chanel store! You can shop, walk to the Louvre and Tulerie Gardens and it's quite close to Macaroon shops and restaurants. The space is a little constricting, but the hotel is so neat and beautifully done up that you won't notice it a bit :)

  • Stayed: August 2013, travelled as a couple
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Thank MahamUzr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erwan S, Deputy General Manager at Castille - Starhotels Collezione, responded to this reviewResponded 4 June 2014

Dear Maham Uzr,

Thank you for your comment regarding your recent stay with us.
We definitely look forward of welcoming you again at the Castille Paris.
Sincerely yours.

Erwan Sarre - Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castille - Starhotels Collezione

Address: 33 rue Cambon, 75001 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Louvre / Palais-Royal
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#177 Luxury Hotel in Paris
#253 Business Hotel in Paris
#282 Family Hotel in Paris
#299 Romantic Hotel in Paris
Price Range: £224 - £458 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Castille - Starhotels Collezione 5*
Number of rooms: 107
Official Description (provided by the hotel):
Italian chic and Parisian haute couture combine at the iconic hotel Castille. Standing alongside the legendary Chanel Maison, in the heart of the 1st Arrondissement, this romantic hotel is so Paris. Every detail has been lovingly restored to exude the opulence of its 18th century glory days, yet still retain a charm that you rarely find in a central Paris luxury hotel. At the Castille you’ll find a restaurant and bar that combine the style of Paris with Italian warmth and spirit. L’Assaggio offers an exquisite menu full of the finest Mediterranean flavours, topped off with a Florentine courtyard for al fresco dining. Then there’s the bar, perfect for light meals and any drink you can think of, day or night. Finally, the Salon de The is a wonderful spot to while away the afternoon over a fine tea. ... more   less 
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Also Known As:
Starhotels Castille Paris Hotel Paris
Starhotels Castille Hotel Paris
Paris Starhotels Castille Hotel
Castille Hotel Paris

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