We started queuing at about 9.15 and it opens at 10am. I think we got in at 11.30am in the end so it was a long wait. They only allow a maximum of 200 in at any one time so it operates on a 1 out 1 in basis. Unfortunately although you cant prebook it does appear that the staff were letting in groups of people with tour guides who went straight to the front so I don't know if that was supposed to happen but it looked like the tour guides knew the staff. This meant the rest of us had to wait a lot longer which was annoying. Very interesting once in there and some people had taken torches with them which was a good idea. Because they are so long and they only allowed 200 people in you did not feel cramped or anything and it was lovely and cool. Lots of steps down and up.
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