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“Friendly, Comfortable, Clean”
Review of Hotel Chaplain

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Hotel Chaplain
Ranked #214 of 1,797 Hotels in Paris
Certificate of Excellence
London, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Friendly, Comfortable, Clean”
Reviewed 9 April 2014

A lovely (cosy!) room in Montparnasse.

Friendly staff, and a pleasant simple breakfast before heading out for the day, although I wouldn't pay extra for it if not included in your booking as there are some lovely cafés nearby.

the room was very clean, and the shower was hot and powerful - perfect!

A Comfortable bed, with good linen, and we were lucky to have a window into a small courtyard so it was very quiet.

Nothing out of the ordinary, but well worth it and a good deal at £300 for 3 nights, given the location.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WorkAndPlay2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lechaplain, Responsable réception at Hotel Chaplain, responded to this review, 14 April 2014
Dear guests,

Thank you for your kind message! Many thanks for taking the time to let us know you feedback from your recent stay with us. I was glad to read that you enjoyed your stay and our service.

We hope to see you again in our hotel for your next trip to Paris!

Best regards.

A.Sané
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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787 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
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English first
Amsterdam, The Netherlands
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 April 2014

It is a very nice hotel, friendly staff and clean rooms. The fee mini bar is nice. We had a room with a patio view. Nespresso machine in the room. Good breakfast. We are looking forward to our next stay at Hotel Chaplain Rive Gauche. Higly recommended.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcellus1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lechaplain, Responsable réception at Hotel Chaplain, responded to this review, 9 April 2014
Dear guests,

Thank you very much for these wonderful compliments on our hotel and its services! It was a great pleasure to read that you enjoyed your stay with us.

Your enthusiasm for the hotel is highly appreciated and will be a great source of motivation.

We all look forward to welcoming you back soon, and please do not hesitate to contact me for your next visit in Paris.

Best regards.

A.Sané
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cromer
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2014

We thoroughly enjoyed our 2 night stay at the Chaplain! Staff were welcoming and helpful. Our room was lovely and adequately sized. The bed was quite large and comfy and the bathroom clean and smart and we enjoyed the complimentary soft drinks in the mini-bar! The aircon wasn't working so we just left the windows open! Breakfast was maybe a little pricey, but adequate (lovely yoghurts and pastries!) The location is on a quiet side street, just around the corner from the many bars and restaurants. We walked to the Eiffel Tower in around 30 minutes, however, the Metro is just around the corner if needed. A good location for getting around the tourist sights. Thank you Hotel Chaplain for making us so welcome!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PandL123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lechaplain, Responsable réception at Hotel Chaplain, responded to this review, 14 April 2014
Dear guests,

I thank you very much for your feedback and for taking the time to share your experience.

We were delighted to learn how much you enjoyed your stay with us. Your kind comments are most encouraging and help to motivate us all to keep improving the quality of our services. Your supportive interest is greatly appreciated.

I need to precise you something, indeed when you stayed at the hotel it was quite sunny but not really hot yet, as a consequence we are still with the heating mode, we will change into the air conditionning mode hopefully at the begginning of May.

We look forward to welcoming you back.

Best regards.

A.Sané
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 April 2014

There's nothing wrong with this hotel, but neither does anything particularly stand out.

The location in Montparnasse is pretty good, with easy access to the metro and a number of bars and restaurants nearby. If you're feeling like some fresh air, the main tourist sites clustered around the river are about 30-45 minutes walk away.

Room was clean and well equipped, with a fairly attractive decor and the staff spoke good English.

In line with Parisian accommodation generally, the room was quite small compared to what is available in other major tourist cities and not particularly cheap.

We had a look at the breakfast available for €14 per person per day and quickly concluded we were better off going to one of the many cafes nearby instead.

The staff were helpful enough, without really going out of their way to offer advice or tips for guests.

Basically, I wouldn't advise against staying here but I wouldn't be shouting from the rafters about how fantastic it was either.

Room Tip: Don't waste your money on the basic buffet breakfast - there are plenty of cafes nearby that are...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taylop9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lechaplain, Responsable réception at Hotel Chaplain, responded to this review, 7 April 2014
Dear Guest,

Thank you very much for sharing your experience in our hotel on Trip Advisor. Customers’ reviews help us to improve our service.

I am sorry to read that you found our hotel “Perfectly ok but nothing special”

Regarding our standard rooms they are between 14 and 16 square meters, "in the average" of the 3 stars hotels in Paris. It may seem small to people who are not accustomed to Parisian standards. However, for greater comfort and living space, we can only invite you to book a Privilege room with a size of about 20 square meters, this room generally responds well to requests from our clients wishing to disposed more space.

We are sorry to read that the breakfast buffet did not match with your expectations. However, we offer on our buffet breakfast generous choice of fresh products delivered every morning such as pastries (croissants, “pains au chocolat”, pains aux raisins ...), fresh squeezed orange juice and fresh fruit salad. The breakfast also provides bread and toast with jam, butter, honey, spreads, marmalade, coffee, tea, hot chocolate, a selection of cheese and cold cuts, hard-boiled eggs, cereal, yoghurts.... In short, the possibility to make a real meal before exploring Paris! For less demanding, we also have a lighter version named “Express breakfast” at 8€ with one hot drink (coffee, hot chocolate or tea), couple of pastries or slices of bread and one fresh squeezed orange juice)

Actually, as you may see on other reviews, our first aim is to satisfy and help our guests, that is why soft drinks in the Mini Bar are complimentary and replenished every day, that is why staff tries everyday to satisfy our guest’s requests as much as they can. Moreover we propose our own mobile application with a lot of tips: Free Newspapers, choice of restaurants, Tourism advice, Interactive map, Chat, Deals….
Download the LoungeUp app : chaplain.loungeup.com with the password: LECHAPLAIN

I am sorry, if the Hotel didn’t match with your expectations, but we still hope you will consider a new visit at the Hotel Chaplain in order for us to provide you with a superior service.
For better prices don't forget to use our loyalty card.

Best regards.

A.Sané
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Goshen, Massachusetts
Level Contributor
3 reviews
Reviewed 19 March 2014

This is a very lovely, well maintained hotel in a convenient location. There is easy access via Metro to most anywhere you would want to visit in Paris. The staff is extremely competent and helpful. They are also willing to speak English if you need them to. The rooms are small, but that is apparently, standard for Paris.The beds were somewhat on the hard side (ie, no mattress toppers) but otherwise the sleep conditions were comfortable.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lechaplain, Responsable réception at Hotel Chaplain, responded to this review, 21 March 2014
Dear Guests,

We thank you for taking the time to share your recent experience at the Chaplain Rive Gauche.

As you mentioned, hotel Chaplain is in a very good position, which is very convenient to see the highlights of the city. We are glad that the location did match with your expectations.

Regarding the size of our rooms, they are between 14 and 20 m²: they are "in the average" of the 3 stars hotels in Paris. For more space, we offer you to book a Privilege room for your next experience in our hotel.

Thank you very much for your great appreciation of our staff! I will certainly not fail to share these comments with them.

We hope to see you again in our hotel for your next trip to Paris!

Best regards.
A.Sané
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
42 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 12 March 2014 via mobile

Great location, close to the Jardin de Luxembourg and Montparnasse and just a short walk to St Germain. Vavin metro stop really close and also only a 5min walk to Port Royal for RER to get to the airport. It's just off the main street so nice quiet location. Room and bathroom were decorated nicely and both were very clean. Bed and pillow comfy. Nice friendly and helpful staff so really can't fault it. Didn't try breakfast so can't comment on that.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Mitchi78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lechaplain, Responsable réception at Hotel Chaplain, responded to this review, 13 March 2014
Dear guests,

Thank you for your kind message! Many thanks for taking the time to let us know you feedback from your recent stay with us.

I was glad to read that you enjoyed your stay, our service and location.

We hope to see you again in our hotel for your next trip to Paris!

A.Sané.
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 March 2014

Nice staff, even when the elevator broke down! :-)
Tiny, clean room with a bit uncomfortable bed.
Loved the free minibar!
Silent street, and a narrow balkony with afternoon sun :-)

Dear hotel.. After travelling all day, I do not like to fill out a long form upon arrival!

Might consider staying there again :-)

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HeleneSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lechaplain, Responsable réception at Hotel Chaplain, responded to this review, 12 March 2014
Dear Madam,

We thank you for taking the time to write a review about your stay at the hotel Chaplain.

I am sincerely sorry that our service was not up to your expectations and please accept our apologies.

I take this opportunity to inform you that a complete renovation of our elevator machinery was conducted to address the problems of failure. In addition, a number of mattresses were changed earlier this year.

Be assured that we strive to ensure a level of quality that meets your expectations and hope to regain your confidence in a future stay.

I invite you to contact me personally to arrange your stay.

Best regards.

A.Sané
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Chaplain

Property: Hotel Chaplain
Address: 11 bis, rue Jules Chaplain, 75006 Paris, France
Region: France > Ile-de-France > Paris > Saint-Germain-des-Pres
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#217 Business Hotel in Paris
#279 Romantic Hotel in Paris
#449 Family Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Chaplain 3*
Number of rooms: 25
Official Description (provided by the hotel):
Lying between Saint Germain des Pres, the Luxembourg Gardens and Montparnasse, the Hotel Chaplain is immersed in a multifaceted whirl of culture and art. Writers, painters, sculptors and musicians have given this district its unusual character. Surf the Internet at your leisure, enjoy your choice of drink or be swept away by a good book in one of our twenty five air-conditioned rooms, in our lounge with its library or in our inner courtyard. Each room greets you with a depiction of a unique smile, surrounded by sober, contemporary decor. Our rooms offer a full range of amenities to ensure your comfort (Wi-Fi, Internet, flat-screen TV, domestic and international channels). ... more   less 
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Also Known As:
Chaplain Rive Gauche Paris
Chaplain Rive Gauche Hotel

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