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“Not Trust Worthy Hotel”

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Hotel des Deux Iles
Ranked #898 of 1,798 Hotels in Paris
Denver, Colorado
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Not Trust Worthy Hotel”
Reviewed 19 June 2013

I did everything with this hotel via email, and when I canceled my reservation by email they suddenly said they did receive my email and charged me for the hotel stay. When they charged my credit card it showed up under different hotel name. I even called to make sure it was canceled and they said it was.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank SnowSurfer4Ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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191 reviews from our community

Traveller rating
    66
    94
    18
    3
    10
See reviews for
33
93
12
7
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 June 2013

Recently spent nine days at the Deux Isles and couldn't be happier with our stay. The hotel is centrally located on Ile St. Louis, a very quiet neighborhood with several fine restaurants and it's close to three metro stops to move throughout Paris, as well as being within walking distance of Notre Dame, the Marais, and the left bank.
As for the hotel itself, the rooms, like most in Paris, are smallish, but nice. The ceilings are high and open beamed. The bathroom appears to have been recently remodeled, with a large sink and counter area and a shower with great water pressure and lots of hot water, Our room, 222, overlooked the street and had two huge dual paned glass windows. I've read other reviews complaining about noise, but we found the room extremely quiet and well insulated.
While this isn't the Ritz, it's everything you would expect from a three star hotel. The location can't be beat, the staff is very accommodating (Pamela was extremely helpful in getting our airport transportation), and the rooms are clean and comfortable for a decent price (for Paris). It's proximity to restaurants, transportation, and iconic Paris makes the Deux Iles an ideal location for a beautiful stay in the City of Lights.

Room Tip: 222 was great overlooking the street and pretty spacious. Obviously some street noise if windows ar...
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lido14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nairobi, Kenya
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 May 2013

quite by accident, we selected this hotel which in a city where good value for money accommodation is always an aspiration proved to be a most enjoyable spot to discover the beautiful city from.
A tiny room but well equipped and in the morning a delightfully transformed cellar for breakfast.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucan, Ireland
Level Contributor
150 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 15 May 2013

Very helpful staff for getting detailed directions to various sites, calling cab, etc. They even held the bags for friends not staying there, so we could have breakfast together before they flew out. Charming hotel, small room on top floor, but bright and pretty. Great bathroom, looks new. Great location for walking to many major sites, shops and restaurants. We ate breakfast at The St Regis down the street, the hotel bfast room was nicely done up but in a former wine cellar, underground and small. Will stay here on our next trip. Highly recommend.

Room Tip: Elevator available for top floors
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ellengloucester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holland
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 May 2013

Charming little hotel in a great location in a very quiet street. Room was not very big, although it was big enough for the two of us and 2 suitcases. We did not have breakfast in the hotel. Evening diner at Le Reminet was very good! I would go back to this hotel any time!! Very good service, I lost my creditcard in the hotel room, which I did not notice until I received a phone call from the hotel. We were already on the way back home but they dealt with the situation perfectly!

Room Tip: Quiet room on the with view of the very small courtyard.
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Monique1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Barrington, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 May 2013

This is a tiny, precious, thoroughly modern hotel.
Our room had a marble bathroom and cleverly arranged furniture, towel heater, windows that opened wide to the Paris air. The room was very clean and serene and there is a silent heating A/C system and is perfectly quiet at night.
The breakfast room is nice. Fresh squeezed OJ and usually pretty good coffee, fresh croissants, but you may want to breakfast elsewhere if you like a full belly.

Room Tip: We like the front street view on the top floor. Lean out to watch nothing happening below.
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mosilver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
216 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 7 May 2013

I spend the weeken with my wife in the hotel last deecember. The location is excellent on Ile St Louis. The staff is very kind. Otherwise the room comfort is average. There are lots of rooms looking at a minute courtyard. I would be prepared to pay a higher price to have a street view (which has been the plan; to stay in the room and look at the street life). However, it was not possible. The hotels should make distinction in the reservation process for the rooms looking at the courtyard or the street (they could also price them differently). The good thing is that coffee served by room service is very cheap.

Room Tip: check beforehand what kind of room you have reserved
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sergej s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel des Deux Iles

Property: Hotel des Deux Iles
Address: 59 rue Saint Louis en L Ile, 75004 Paris, France
Region: France > Ile-de-France > Paris > Ile de la Cite / Ile Saint-Louis , Notre Dame / Marais
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #898 of 1,798 Hotels in Paris
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel des Deux Iles 3*
Number of rooms: 17
Reservation Options:
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Also Known As:
Des Deux Iles Hotel
Des Deux Iles Paris
Deux Iles Hotel

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