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“Great Experience at the Artus”
Review of Artus Hotel by MH

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Artus Hotel by MH
Ranked #98 of 1,797 Hotels in Paris
Certificate of Excellence
Boston, Massachusetts
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Experience at the Artus”
Reviewed 28 July 2014

Recently enjoyed a 7 night stay at the Artus over the Bastille Day holiday 2014. Our room was the top floor suite which was even better than we expected. Plenty of room for a family of 4, my husband and I and our 2 teenage children. The outside terrace overlooking St. Germain was a wonderful bonus. The room was immaculate, up to date and decorated fabulously.

Cannot say enough about the head concierge, Sanjay. He immediately made us feel welcome and was attentive to our every need. His suggestions of restaurants and things to do via e-mail the many months before our vacation were great and spot on! He suggested a restaurant for my daughters birthday, which happened to be Bastille Day, which was an experience none of us will ever forget. He even managed a gift delivered to our room for my daughters birthday! He is the best!

The location is perfect, in the heart of St. Germain, with plenty of shops, restaurants and cafe's...a truly memorable experience. A great value as well...I would recommend the Artus highly

Room Tip: Top floor suite great for a family of 4 AC worked great
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank 860lynned
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels_MHurand, Directeur général at Artus Hotel by MH, responded to this review, 4 August 2014
Bonjour 860lynned,

Thank you for the great review! Yes, Sanjay, our Concierge, does a fantastic job and we are very lucky to have him.

We appreciate the kind words regarding your experience and I have taken the liberty of sharing your comments with our entire team.

We hope to have the pleasure of welcoming you back soon.

Grégoire Berthelot - General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (130)
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English first
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 July 2014

We had a wonderful 5 night stay at the Artus in June/July 2014.

From the moment we arrived, the staff were attentive and helpful. As our room was not ready, Sanjay (head concierge) took our bags and brought us some tea and coffee. We went for a walk and Sanjay said he would text us when our room was ready.

Sanjay had also pre-booked our dinner for us that night at a local restaurant which was lovely.

The rooms at the Artus are best described as a modern and funky boutique style. Each one is a bit different. Our only issue at the Artus was our first room was noisey at night (I am a light sleeper). Some sort of electrical intermittent buzzing noise was happening. Next morning they investigated. As the engineer was going to be a few hours we just moved room instead. The Artus made a potential problem very easy to solve!

The room are average size by Australian standards but quite large by Paris standards! We had enough room for me to watch the world-cup and our baby to sleep comfortably in her cot. Oh, and for parents, the staff are very baby friendly. They kept our stroller downstairs in the luggage room and every morning we came down they went and got it for us.

The staff are very friendly and always willing to help. They provided advice on tours, local places to eat and booking taxis. One girl was distraught as her bag was locked and she had forgotten the key! Within minutes, the staff had a technician look at it and they managed to fix for her.

The breakfast is great. Everything you could want is there. The staff all speak very good English in case you wish to ask for something.

The location is wonderful. 5-10 minute stroll to Notre Dame and the Seine. You are so close to the all the attractions but just in the right place to avoid all the throngs of tourists. The best bit is the streets by the Artus are low on traffic and there are cafes side-by-side the length of the road. Note though this area is expensive even for Paris:)

I have to stress though how wonderful Sanjay is. From the moment I booked he was in touch and helpful. The day were leaving he came out to the taxi to say goodbye and wish us on our way.

Overall, probably one the the best hotel stays we have ever had. Note we have stayed at many 5 stars all over the world so feel we can compare objectively! The Artus is great for a tourist wanting a boutique hotel experience with very helpful staff in the centre of Paris.

Eric and Mei

Stayed July 2014, travelled with family
Helpful?
2 Thank 571Eric571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels_MHurand, Directeur général at Artus Hotel by MH, responded to this review, 30 July 2014
Dear Eric and Mei,

Thank you so much for your very detailed comment and all the positive remarks! We are very happy about such enthusiastic remarks! We are so happy your 5 night stay pleased you! Sanjay is indeed very efficient and attentive. We are glad the room was at your convenience and big enough for you. We make service a higher priority, so reading such positive feedback about how helpful and nice our staff is is extremely pleasant!
We hope you were able to make the most out of the hotel’s area and we are happy you could walk to different Paris’ sites! We are also glad the breakfast pleased you so much!
It would be our pleasure to welcome you again at the Artus Hotel! Please contact us for any further reservations!

Best regards,
Grégoire Berthelot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morris Plains, New Jersey
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 July 2014

We just returned from a one week stay and I chose Artus because of its location and its reviews. It did not disappoint. The "famous" Sanjay is beyond helpful and went "above and beyond". The people at the front desk were wonderful as well, as they were always there with a smile and to help us with all our requests.

We booked a superior room and we found it spotless, comfortable and with all the amenities. There was plenty of storage space. The bathroom and the shower were also great with lots of power in that showerhead which actually surprised me. We were on the second floor, and I was also surprised that we never heard any sounds from the other rooms. The Wi-Fi worked 100% of the time we were there.

If you are looking for a hotel in the St. Germain area, my advice is to look no further. The Artus Hotel is the place to stay.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Michele531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels_MHurand, Directeur général at Artus Hotel by MH, responded to this review, 30 July 2014
Dear Michele531,

We are extremly pleased to read your very nice and positive comment about the Artus Hotel! Feedback is truly important to us, and reading such enthusiastic remarks is utterly fulfilling.
Thank you very much for taking the time to share your experience with us!
We are very happy you found the superior room spotless and comfortable!! We are as well very pleased to read how wonderful you thought the staff, and especially Sanjay was. We make service a higher priority, so when we get such positive feedback about our teams, it is very rewarding!!

It would be our pleasure to have you back with us at the Artus Hotel, or in one of our other hotels in Paris. We will make sure to make your future stay even more pleasant!!!

Best regards,
Grégoire Berthelot - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York, USA
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 18 July 2014

enjoyed our stay, the front desk was incredibly attentive and helpful. wifi worked great, location is great and the rooms while very small are well equipped. excellent service and value for the price point.

  • Stayed June 2014, travelled as a couple
    • Value
    • Service
Helpful?
Thank alfredthereviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels_MHurand, Directeur général at Artus Hotel by MH, responded to this review, 30 July 2014
Dear Alfredthereviewer,

We thank you so much for being so positive about the Artus Hotel! It seems every aspect of the hotel pleased you, and we are absolutely thrilled about it! Feedback is very important, and we are very satisfied when reading this kind of comment! We are really happy you found the room was well equipped and that the Wi-Fi worked well! But also and mostly that the staff was attentive and helpful!
We would be very happy to welcome you again!

Best regards,
Grégoire Berthelot – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 July 2014 via mobile

My wife and I just visited this hotel and were delighted by the location which made this a very easy place to stay at while enjoying the best sights that Paris has to offer only short walks away.

Sanjay at the concierge was exceptionally charming and went out of his way for us, helping us out with directions, tickets, umbrellas and even a good place for a croissant... And we loved it!

We will come back and stay at Artus when we are in Paris again.

Stayed July 2014, travelled as a couple
Helpful?
Thank Abe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels_MHurand, Directeur général at Artus Hotel by MH, responded to this review, 30 July 2014
Dear Abe S,

Thank you so much for all your positive comments about the Artus Hotel! We thank you for taking the time to share them! We are thrilled you were delighted with our hotel!! Indeed, the hotel’s location is very convenient, and we hope you and your wife were able to explore Paris as much as you could!! We are happy Sanjay was able to assist you during your stay, he is never short of precious piece of advice!
It would be our pleasure to have you back with us!

Sincerely,
Grégoire Berthelot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 July 2014 via mobile

I absolutely loved this hotel! This was our first stop on our three week elopement and honeymoon vacation.We booked a standard room and were upgraded to a renovated room on the third floor with a lovely view. Sanjay, the concierge greeted us with champagne upon arrival. He is such a lovely man who couldn't do enough for us during our 3 night stay. The rooms are small but have plenty of space for storage. We moved over to a 5 star after Artus and much preferred the warm and inviting feel and location of this hotel. Don't hesitate to book!

Stayed July 2014
Helpful?
1 Thank Jennifer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels_MHurand, Directeur général at Artus Hotel by MH, responded to this review, 30 July 2014
Dear Jennifer G,

We are so pleased you loved the Artus Hotel! It touches us very much you seem to have enjoyed so much, and that you booked it for your honeymoon trip! It was our pleasure to welcome you, and we would be pleased to see you again! We are happy you were satisfied with the service, Sanjay is indeed very efficient, and he is a real asset to our team! We are also glad the room and the view pleased you!
We are looking forward to seeing you soon!! We wish you all the best!

Best regards,
Grégoire Berthelot – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 July 2014

The Artus Hotel is a charming boutique hotel right in the heart of the central sixth arrondisement. While the location is within walkable distance to major sites, the hotel is nestled on a side street that lets you feel like you are living outside of touristy Paris. The hotel is clean, the beds are comfortable, the showers excellent, and the rooms well-supplied with a safe, toiletries, and complimentary coffee and tea. What made the Artus Hotel stand out to us was the excellent concierge staff. We were always greeted by perky receptionists, and the hotel was small enough that many knew us by name. They were eager to help us with anything from helping us track down our lost luggage to looking up train schedules to making reservations at attractions and restaurants. We were originally put in a ground floor room but were then moved to a third-floor room, which we found to be nicer since we were able to open the windows and let in fresh air; the ground floor room had bars on the windows and looked out on a street, so we had to keep the shades closed for privacy. The price is about average for a good hotel in this central location in the city. We would love to stay here again when we return to Paris!

  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
3 Thank TravelingMich53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels_MHurand, Directeur général at Artus Hotel by MH, responded to this review, 30 July 2014
Dear TravelingMich53,

How pleasant it is to read your wonderful comment! Thank you so much for all the positive feedback we will make sure to share with our teams!!! We are really happy you enjoyed the Artus Hotel and were able to get the most out of your trip to Paris thanks to our concierge staff! They are indeed never short of precious advice! It has been our sincere pleasure assisting you during your stay! We are also very glad the room was at your taste and that the hotel’s location pleased you enough to make you feel in a nest! We would like to thank you for taking the time to share your experience at the Artus Hotel, and we would love to have you back with us anytime!

Yours sincerely,
Grégoire Berthelot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Artus Hotel by MH

Property: Artus Hotel by MH
Address: 34 rue de Buci | 6th Arr., 75006 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Saint-Germain-des-Pres
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#27 Spa Hotel in Paris
#70 Business Hotel in Paris
#71 Family Hotel in Paris
#76 Luxury Hotel in Paris
#99 Romantic Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Artus Hotel by MH 4*
Number of rooms: 26
Official Description (provided by the hotel):
Located in the heart of Saint-Germain-des-Pres, the Artus Hotel revisits the 1950's style. This 4-star boutique hotel on the Left Bank is a tribute to contemporary art. This hotel with 26 rooms including an Exclusive Suite and a Duplex Suite has a decidedly modern interior, featuring all the pop colours of the Fifties. Reflecting its close association with Jacques Tati films, the decade brings fun and frivolous touches to Artus Hotel. Straight-backed chairs, wooden chests of drawers and small, brightly coloured pieces of furniture are part of the charm of this contemporary architecture. Lovers of art and design will make the Artus Hotel their home from home in Paris. ... more   less 
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Also Known As:
Artus Hotel Paris

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