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“All about the location”
Review of Hotel Vernet

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Hotel Vernet
Ranked #346 of 1,797 Hotels in Paris
Certificate of Excellence
Cincinnati, Ohio
Level Contributor
166 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“All about the location”
Reviewed 20 June 2014 via mobile

Stayed here for work in June. The rooms are nice... Comfortable beds, the shower is a REAL shower, and the decor is nice (not gaudy and opulent like the Intercontinental in front of the Opera). The best part about the hotel is the location as it's a 3 minute walk to the Arc de Triomphe. It does not have a fitness center, but I don't think that's uncommon for a Parisian hotel. Breakfast is nothing special and it's pricey. Better to go to a bakery away from Champs Élysées.

Stayed June 2014, travelled on business
Helpful?
1 Thank cnagle28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yannick B, Directeur général at Hotel Vernet, responded to this review, 8 July 2014
Google Translation
Cher Client,

Nous vous remercions d’avoir pris le temps de laisser cette note favorable, relatant votre satisfaction globale sur le séjour que vous avez passez chez nous.

Nous avons bien pris note de vos observations et les prendrons très certainement en compte dans nos recherches perpétuelles d’amélioration de service à la clientèle.

Au plaisir de vous revoir prochainement,

Yannick Busaan
Directeur Général
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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308 reviews from our community

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    200
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    17
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    8
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
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English first
London, United Kingdom
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 17 June 2014

I have stayed at The Vernet on a recent business trip to Paris.
The hotel is conveniently located at a short stroll from the Champs Elysees, and has its great location going for it. Quite stylish, the place has been completely refurbished 3 months ago. And the bed - the bed! - i never sleep too well outside of my own, but this one is just heaven. If I had known, I would have gone to sleep at 5pm!
Unfortunately this is where it stops. As a small boutique hotel, it offers limited amenities: a bar and a small restaurant. Not enough staff as generally long waiting in the lobby to speak to a member of staff; no one to open the heavy door for you no matter the time of the day; evening room service sums up to drawing the curtains and switching the lights on. No little chocolate, top corner of duvet not bended down; no water (you can drink the one from the minibar at a rate equivalent to a really good Bordeaux or pick one up from m&s opposite for 1.2 euros). I've had a breakfast meeting there, and was disappointed by the meagre looking buffet. Salmon not replenished, only scrambled eggs, no other cooked food. And biggest let down is that although the kitchen is in full working mode through the see through glass, there is no breakfast menu!! How difficult is it to offer eggs florentine, a full english, or even some simple granola? No, the only choice was a poached or fried egg instead of scrambled.
The crowd does not stand out by its elegance or appearance. Standard tourists coming to enjoy the great city. Nothing wrong with all that, but in a nutshell, subpar boutique experience. For 460 euros a night for a small (16sqm) standard room and a 35 euro a head breakfast meeting, there are many, many better choices. The bad value for money leads to the low mark here - if the price was better adjusted to the offering I would have given it an average score.
For better choices, check out some of my other reviews of Paris hotels.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank JackfromParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yannick B, General Manager at Hotel Vernet, responded to this review, 18 June 2014
Dear Guest,

Thank you for taking the time to share your impressions.
We shall look into the matter of the breakfast especially since we offer 5 different a la carte variations on eggs, next to the scrambled eggs. Somewhere along the line, there must have been a breakdown in communications. We shall address this issue and offer you our sincerest apologies for this error.

We understand that size is an important factor in luxury hotels. Therefore, please allow me to emphasize that our restaurant seats 60 covers under a 100 m2 stained glass dome by Gustave Eiffel and that none of our rooms are inferior to 20 Sq2. To Paris standards, this is considered above average.

I understand that there are service issues which have indeed led you to sanction the hotel and the staff quite severely. For this I offer you our most sincere apologies. We feel that the intimate character which has been one of the main arguments of the Vernet hasn't compelled you, however despite this, we nature the hope that we shall have the pleasure of welcoming you soon again

Kind regards,

Yannick Busaan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 June 2014

I have just signed up to TripAdvisor just so that I can leave a recommendation for Hotel Vernet. The hotel's location, ambience, new decor, cleanliness, standards and quality of rooms are all absolutely stunning. Everything about the hotel is excellent and is better than the pictures suggest.

However, what absolutely makes this hotel five star and, what made our trip (our honeymoon no less) are the amazing people that work here and the quality of their service. From the minute we entered the hotel to way after we had checked out, there was no request too small or too big for the team to accomodate. They simply could not do enough for us.

François, you and your team are an absolute credit to the hotel and when we come back to Paris, my wife or I would not consider any other destination!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yannick B, General Manager at Hotel Vernet, responded to this review, 18 June 2014
Dear Guest,

We are delighted that you have taken the time to share such a raviong review of the Vernet and its team, and I shall extend your kind words to François.

We understood the very special nature of your stay and we are delighted that we have been able to contribute favorably to it.

We hope to have the pleasure of serving as your hosts upon your next visit,

Kind regards,


Yannick Busaan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2014

Only good things to say about the Hotel Vernet. From check in to check out, staff were welcoming, friendly and it was like they knew me! It was my first time in Paris and they made me feel like home. I would definitely recommend it and go back.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank msecours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yannick B, General Manager at Hotel Vernet, responded to this review, 18 June 2014
Dear Guest,

Thank you so much for taking the time to share your positive review with us all. We are deeply touched by your words and shall be passing on your kind words to the staff.

We hope to have the pleasure of welcoming you soon again to Paris,

Kind regards,


Yannick Busaan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 16 May 2014 via mobile

It was my first time back to Hotel Vernet since it's rebirth and I must say, it is GORGEOUS!
They have managed to create a tasteful mix of old and new to come out with a modern looking home!
From the service upon arrival to the dining experience, everything was perfect!
We truly look forward to our next parisian weekend.
Thank you!

Stayed May 2014, travelled as a couple
Helpful?
Thank wvanwass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yannick B, General Manager at Hotel Vernet, responded to this review, 18 June 2014
Dear customer,

Thank you so much for taking the time to write such kind words following your recent stay in Paris.

It is particularely pleasant to read how you appreciated the refurbishment, but we are particularely touched by your appreciation of the services provided.

We hope to have the pleasure of welcoming you soon again to the Hotel Vernet, until then however we remain,

Sincerley,


Yannick Busaan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NJ
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 May 2014

We stayed here last July, its a fantastic place to stay with kids, we had a family suite that was huge for a Paris hotel. Nespresso maker and two bathrooms. It wasn't as fancy as the pictures suggest, so I'm assuming they have done some renovations. Really close to loads of attraction. The staff were helpful and friendly. I would stay here again!!!

Stayed July 2013, travelled with family
Helpful?
1 Thank ince
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yannick B, General Manager at Hotel Vernet, responded to this review, 18 June 2014
Dear Guest,

Thank you so much for taking the time to write this review enphasizing the exceptional location of the Hotel Vernet and most importantly, we are delighted to read that you enjoyed your stay.

We sincerely hope you will soon honor us with your visit so you can discover the "NEW" Vernet,

Until then,

Kind regards,


Yannick Busaan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 April 2014

We stayed here last week and were absolutely amazed by the re-design of the classic Champ-Elysées establishment. See large images here: http://bit.ly/1eNSQUS . The features Champsaur (the interior designer) inserted into the Hôtel Vernet are a gateway into appreciating the original standout elements of the hotel. In the restaurant, lavish and robustly colored sofas are not just appropriate for a guest whose passing whim is to gaze upon the Eiffel masterpiece–they actually invite the guest to do so, and even usher in the experience, while their arched form reflects the very arches of the city by which onlookers have for centuries been amazed. The staff was beyond amazing and went above and beyond to make our stay special. I will stay here every time I come to Paris. Thanks for the beautiful experience.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LucyGraph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yannick B, General Manager at Hotel Vernet, responded to this review, 18 June 2014
Dea Guest,

All of us have been touched by the kind words you have left here following your recent stay at the Hotel Vernet. For this we thank you warmly.

Perhaps the nicest compliment we can receive is when a guest expresses the longing to come back, as such, we are deeply grateful that you have done so.

We look forward to seeing you soon again in Paris, until then we leave you,

With sincerest regards,

Yannick Busaan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Vernet

Property: Hotel Vernet
Address: 25 rue Vernet | 8th Arr., 75008 Paris, France
Region: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#58 Romantic Hotel in Paris
#219 Luxury Hotel in Paris
#323 Business Hotel in Paris
#375 Family Hotel in Paris
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hotel Vernet 5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Vernet Hotel Paris

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