I recently came to Paris with my girlfriend (now fiancée) and stayed at Shangri La from 28th-29th September. My visit was for the very special occasion where I proposed to my girlfriend. Shangri La is the best hotel and palace that we have ever stayed in. From the moment I booked the hotel to the moment we left, we were extremely impressed with all the staff at Shangri La, Paris. I was able to book the room I wanted (Eiffel Premier Room), which has the most amazing view of the Eiffel Tower and River Seine. The room was luxurious and to perfection. It was so amazing that we didn’t want to leave the next day!
The hotel service is top class. All the staff made us feel welcomed and it was evident that they treated all guests with equal respect. They were always extremely helpful, courteous and performed to a top standard.
The Guest Relations Manager, Dina Luis organised everything for our special occasion. She understood the situation and she made sure that the arrangements fit with my plans for the evening and for our stay. She arranged our room and the terrace to a breath taking romantic atmosphere so that when my girlfriend returned the room, she would be surprised. The arrangement on the terrace was exquisite. It was absolutely perfect and even better than I would have thought. Our dinner on our terrace was like a dream.
Pierre (the server for our dinner) is very professional and greeted us very happily and made us feel very welcomed. He was there at every moment I required his service and waited for us in the cold while we made our way to the terrace. The reservations department were very helpful, answering all my questions instantly and helping me book the room I wanted. The concierge and reception staff members on the night were extremely enthusiastic and excited for the big occasion. Furthermore, our compliments to the Chef for providing an amazing top class meal (I especially enjoyed the Sup Dhall Dengan Ayam (Malaysia) starter). The macarons and chocolate cake were delicious and excellent choice of champagne. I really felt that all the staff members were attentive and extremely helpful. It felt like a family who were supporting me all the way and wishing me greatly for this big night. Breakfast at La Bauhinia was extremely fresh and a beautiful place like the rest of the Parisian palace.
Thank you to all the staff at Shangri La for making our dreams come true and making this the best holiday ever. We are even considering doing our wedding at Shangri La due to the excellent service and we will definitely return on the next time we come to Paris.
- Official Description (provided by the hotel):
- With 101 rooms and suites, three restaurants, one Bar and four events and reception rooms, Shangri-La Hotel, Paris cultivates a warm and authentic ambience, drawing the best from two cultures: the Asian art of hospitality and the French art of living. ... more less
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