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“Not a four star hotel!”

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Novotel Paris Les Halles
Ranked #411 of 1,798 Hotels in Paris
Certificate of Excellence
GreenLeadersBronze level
Athens, Greece
1 review
“Not a four star hotel!”
2 of 5 bubbles Reviewed 11 December 2012

Nice location because of the metro station where you could go anywhere
Hotel rooms small and very basic
breakfast good,expensive though,not included in the room price.
Stuff very good and helpfull
Bed matress very bad, the pillows were just for show as if you wanted to sleep it was like sleeping on foam.
In general for the price we paid we were not happy.I ve traveled many times and stayed in many hotels around the world,and this one was one of the worst.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank titika13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotellesHalles, Directeur général at Novotel Paris Les Halles, responded to this review, 26 December 2012
Dear Guest,

Thank you for choosing the Novotel Paris Les Halles for your stay in Paris and for taking the time to share your experience on Trip advisor.

I am glad to see that you enjoyed the place and location. However, I have taken good note of your comments regarding the room and please be assured that I always pay attention to all feedbacks in order to improve our services.

We hope we will be able to see you again in our hotel in the future.

Sincerely,

Julien Donzel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,522 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (281)
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English first
The Hague, The Netherlands
Level Contributor
75 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 11 December 2012

Dec 9th 2012:
We did choose this hotel for it should have a parking and the Novotel-chain is generally OK. According to their site and the Michelin-guide this hotel should have a parking and a parking in Paris is almost vital. But to our surprise the parking had been "deleted" and this already for 5 months, so we were told. Nevertheless the location is nearly perfect and the interior was, it seems, recently upgraded. The room was, although not too spacious, well kept, clean as was the bathroom.
The restaurant and bar were also nicely decorated, but we didn't make use of them. The breakfast was really extensive, all you could think of, was there. So, all in all, we can recommend this hotel, except for the parking-problem!

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gert J. E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotellesHalles, Directeur général at Novotel Paris Les Halles, responded to this review, 26 December 2012
Dear Guest,

Thank you for choosing the Novotel Paris Les Halles for your visit to Paris and for taking the time to share your comments on tripadvisor.

Thank you for your kind attention, I am glad to read that you enjoyed our central location and our services. I understand the trouble caused by the absence of the parking but as soon as the renovation works will finish, our hotel will get back a refurbished parking.

Looking forward to the pleasure of welcoming you again soon.

Best regards,

Julien Donzel, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tripoli, Libya
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 9 December 2012

I visit Paris in Nov 2012 for five nights, I stayed in Novotel Les Halles, the location is very good, so many restaurant/coffee shops nearby, internet Wi-Fi was good in rooms, the price for the room was expensive, I expected better service, the rooms were ok and kind of clean, Breakfast is really good, construction site near the hotel with heavy noises in the morning, lucky I’m a morning person otherwise I would’ve gone crazy, the staff looked careless and board of their job, very dry and unhappy faces but over all I liked Paris and I really had a good time , I hope you have better luck than me.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elgeriani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotellesHalles, Directeur général at Novotel Paris Les Halles, responded to this review, 26 December 2012
Dear Guest,

Thank you for choosing the Novotel Paris Les Halles for your stay in Paris and for taking the time to share your experience on Tripadvisor.

It is true that Les Halles are going through major renovations and we are doing our best to reduce the noise during the work.

However, we are glad to see that despite these works you had a nice stay and you really appreciated the quality of our services. However, I have taken good note of your comments on our staff and will forward them to the concerned service.

I hope that this has not altered the image of our establishment and that you will consider our hotel for your next visit to Paris.

Best regards,

Julien Donzel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 9 December 2012

We stayed here for three nights with two teenagers and were pleasantly surprised when we checked in to find our room had two single beds instead of a sofa bed which was great for the teenagers. Our room was 655 on a non- smoking level, facing the internal courtyard. We pre-purchased the buffet breakfast (children under 16 free of charge) and there was a great selection each day. My husband needed a doctor while we were there and one was called and arrived within 45 minutes. We received excellent service from Lada on reception. She couldn't do enough for us under the circumstances. We did check in with some trepidation based on other tripadvisor reviews so have been pleasantly surprised. Located well for walking to the Louvre and Musee D'Orsay. Room was spotless and noise was minimal.Overall excellent for families.

Room Tip: Ask for a room facing the internal courtyard
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Via_Della_Reginella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotellesHalles, Directeur général at Novotel Paris Les Halles, responded to this review, 20 December 2012
Dear Guest,

Thank you for choosing the Novotel Paris Les Halles for your visit to Paris and for taking the time to share such detailed comments on tripadvisor.

Thank you for your kind attention, I am glad to read that you enjoyed our central location and all our services. Thanks also for your comments on Lada, I will not fail to forward them.

Looking forward to the pleasure of welcoming you again soon.

Best regards,

Julien Donzel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baiona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 December 2012 via mobile

We came to Paris to celebrate our daughters 18th Birthday, and have been more than pleased by the service and attencion of the staff.
All that is important to see is close at hand.
The rooms are large and clean and functional.
Thank you to all the staff for looking after us so well.

Stayed December 2012, travelled with family
Helpful?
Thank hotelarce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotellesHalles, Directeur général at Novotel Paris Les Halles, responded to this review, 20 December 2012
Dear Guest,

Thank you for choosing the Novotel Paris Les Halles for your stay in Paris and for taking the time to share your comments on Tripadvisor.

It is always a pleasure to read nice comments on our services and to see that you enjoyed the place and location.

Looking forward to the pleasure of welcoming you and your family again during your next trip to Paris.

Best regards,

Julien Donzel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Paris Les Halles

Property: Novotel Paris Les Halles
Address: 8 Place Marguerite de Navarre, 75001 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Les Halles
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#30 Green Hotel in Paris
#248 Luxury Hotel in Paris
#282 Family Hotel in Paris
#325 Business Hotel in Paris
#579 Romantic Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Paris Les Halles 4*
Number of rooms: 285
Official Description (provided by the hotel):
The Novotel Paris Les Halles is a 4 star hotel in the centre of Paris with direct Metro and RER train connections to Charles de Gaulle and Orly airports, the major train stations, Disneyland Paris and major Paris attractions including the Pompidou Centre, the Louvre, Notre Dame and more. The hotel offers 285 rooms, nine meeting rooms for conferences and seminars. Ideal for a business trip or holiday in Paris, the hotel also features a bar, restaurant and a quiet patio to ensure you a pleasant stay. ... more   less 
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Also Known As:
Novotel Paris Les Halles Hotel Paris
Accor Paris Les Halles
Paris Novotel

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