They are going to do a renovation of the Hotel.... but is this a good reason for the bad service?
We had a great room (Junior Suite) - Nr. 211 - which we liked very much.
We also liked the location, rive gauche, nice and a small park on the front.
BUT: lazy service, inefficient Concierge, minibar counting wrong (they wanted to charge us for three Chardonnays - we didn't drink one!), room maids forgot to take away dirty coffee cups, concierge didn't call back for a promised restaurant's reservation..... very unpleasant for a 4stars Hotel!!!!!
They didn't heat the room, we had to ask for it...
Small Room Service Card...
- Also Known As:
- Hotel Lutecia Paris
- Lutetia Hotel
- Paris Lutetia
- Paris Hotel Lutetia