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“surprisingly good”

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Hotel Les Jardins du Marais
Ranked #629 of 1,798 Hotels in Paris
Jerusalem, Israel
Level Contributor
117 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“surprisingly good”
5 of 5 bubbles Reviewed 21 November 2013

I just spent 4 nights in this hotel with a group of business colleagues part work and part vacation.
We were booked through a travel company and having seen the reviews thought it looked OK but nothing too special. I must say that We were all very pleasantly surprised. The hotel is a series of buildings around a central courtyard which must be lovely in summer but not useful in the winter. Each building is named after a famous artist and has a number of rooms. My room for 2 was quite a good size for the center of Paris, very clean with a small but well equipped bathroom and even a small kitchenette. There was ample hanging space. The central heating could be adjusted and worked well. There is A/C for the summer. The hotel only serves breakfast which was delightful with a really good selection of fresh juices, hot drinks baguettes of course and other breads, eggs, cheese, yogurts, fruit and cereals and more. You can also order at no extra cost different eggs and types of expresso coffee. Service was excellent and very professional. The front desk was well manned with very polite and professional staff very willing to give advice and directions. The location is just off a major Avenue at the edge of the bustling Marais district with a Metro 3 minutes walk away and about 8-10 minutes walk from the Bastille. In my opinion a very good location. All in all a gem of a hotel and I would definitely choose to stay there again.

Room Tip: Ask for a quiet room not backing on to the street
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
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Helpful?
2 Thank Normanzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timsit, Public Relations Manager at Hotel Les Jardins du Marais, responded to this review, 18 December 2013
Thank you very much for your kind comments and we are looking forward to host you again in Paris.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,461 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (199)
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Hazlemere
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 bubbles Reviewed 21 November 2013

My wife & I had a short (2 night) break in Paris. The hotel is 3 minutes from the Metro & in a nice area with a few shops, bars and restaurants. The walk to (say) Isle de la Cite is about 20 minutes. We had an executive room that was not massive, but sufficed. The hotel is split in to separate blocks that surround an interior courtyard. The restaurant was closed, but breakfast open & 20 Euros each if you wanted it - we never felt the need. Front staff generally very good.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RichardHazlemere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timsit, Public Relations Manager at Hotel Les Jardins du Marais, responded to this review, 18 December 2013
Thank you very much for your kind comments and we are looking forward to host you again in Paris.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 November 2013

We've just got back from 3 nights in Paris staying here. The room was excellent, very comfortable, decent size, well furnished, with a kitchen area in one corner - complete with single induction hob, fridge, microwave oven. There was even a tiny dishwasher in this area. The room looked like it had been done up quite recently. All in all most impressive. The only downside - breakfast at 20 euros was expensive (we didn't bother). We'll go back there again next time we visit Paris.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WalshamUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timsit, Public Relations Manager at Hotel Les Jardins du Marais, responded to this review, 18 December 2013
Thank you very much for your kind comments and we are looking forward to host you again in Paris.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Solihull
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 18 November 2013

Pretty lousy service in only a way the French can do. Booked on line with a corporate credit card and received confirmation. The night before travelling was told (by email) that card had not gone through and rooms cancelled, called the hotel and guess what....fully booked (at twice the price of original booking) and no rooms available. No reason as to why I was not phoned / rooms held ...all the usual stuff you would expect from a decent hotel. Lesson learnt i guess.

  • Stayed November 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank BrummieVizsla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timsit, General Manager at Hotel Les Jardins du Marais, responded to this review, 18 December 2013
I am sorry for the incident but you may understand that if you card does not work the room can not be kept for you. I am proud that our Reservations department called you to let you know that you have no room booked.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Paris hotels

Cleveland, Ohio
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 18 November 2013

This is a great 3 1/2 start hotel. Not a 4 or 5 start as advertised. The lobby and common areas are beautiful however the rooms are average. Our first room has leaking a/c unit and torn curtains. We had to move rooms at 4:00 am due to the leak. The beds are fair. The Bathrooms are below average. They charged us $70 for 2 espressos on room service and it took a week to get them to credit us. The location is NOT in the Marais. It's on the outskirts. I travel to Europe multiple times a year and this was not my first time in Paris. I would not recommend this hotel. This was overpriced and for what it is. There is not one redeeming quality that I can think of.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timsit, General Manager at Hotel Les Jardins du Marais, responded to this review, 18 December 2013
I am sorry you did not like the hotel but happy that the Front Office did change the room you did not like and that we recognize our mistake and correct it by refunding the expresso charge.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rehovoth, Israel
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 9 November 2013

The room was a bit small, but suited our needs.
The breakfast was very rich and delicious.
A nice small hotel in a very good location - right near a metro station and 15 minutes walk from the Bastille.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NiritMZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timsit, Public Relations Manager at Hotel Les Jardins du Marais, responded to this review, 11 November 2013
Thank you for your nice comments.
We hope to host you again in Paris soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
105 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 3 November 2013

If you like to walk, this place is not in the thick of it, but on the edge so not in direct tourist area! do a map search of the train stop 1 minute walk from hotel, -Ste. Sebastien Froissart. very clean and comfortable, rooms can be small, on a street more quaint, off from a busy street. great restaurants and patisserie nearby, oh that bread! hotel has a unique layout with a central courtyard with tables , cute bars across the street. Very clean, lots of tv channels, very pleasant staff, comfy bed, very nice continental breakfast available with assortment of breads, cheeses, dried fruit, nuts, fresh juices, pastries, cooked egg and baconm and of course cafe! i walked from this hotel to Notre dam, Rivoli & Honore shopping area, The Louvre, Bastille, and then 1 mile to my train at Paris Nord station. There is a airport shuttle for 50 euros as well.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rosar779
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timsit, Public Relations Manager at Hotel Les Jardins du Marais, responded to this review, 8 November 2013
Thank you very much for your detailed and nice comments; we hope to host you again in Paris.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Les Jardins du Marais

Property: Hotel Les Jardins du Marais
Address: 74 rue Amelot, 75011 Paris, France (Formerly Home Plazza Bastille)
Phone Number:
Region: France > Ile-de-France > Paris > Bastille / Oberkampf , République
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#340 Luxury Hotel in Paris
#471 Family Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Les Jardins du Marais 4*
Number of rooms: 263
Official Description (provided by the hotel):
Located in the heart of Le Marais, historical and trendy district, near Place des Vosges and Bastille Opera, Les Jardins du Marais present 263 elegant rooms and suites and a beautiful private garden terrace. A real oasis of charm and tranquility in the heart of Paris. A free dedicated smartphone is available in each room, allowing to enjoy unlimited local and international calls, mobile internet, and an indispensable city guide of Paris. The restaurant and its beautiful terrace offer a French inspired contemporary cuisine. With its 10800 sqft of conference facilities, the hotel, with its five modular room located around the private gardens and a glass canopy, can accomodate up to 450 people. ... more   less 
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Also Known As:
Les Jardins Du Marais Hotel

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