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“Great apartment/hotel in a nice quiet area”

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Citadines Bastille Marais Paris
Ranked #426 of 1,804 Hotels in Paris
Certificate of Excellence
Reviewed 14 May 2014

Stayed for 4 nights in a twin apartment room - we were on the 5th floor facing the court yard which was very quiet. It is very easily located with metro links just across the road. It made a great base from which to explore Paris from. Room was very clean and modern - with plates and utensils looking immaculate. Beds were clean and comfortable and no issues with the bathroom. Reception staff were friendly and helpful and we were given a map to local food shops, banks and pharmacies which was great. Had no problems with wifi in the room - just a little slow but this did not bother us and there was further access to wifi in the lobby or via a mac computer if needed. Full instructions for all room appliances were provided in the room so no issues with regards to these. We thoroughly enjoyed our stay and would recommend to friends and family - thank you!

  • Stayed: May 2014, travelled with friends
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2  Thank Alison L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded 16 May 2014

Dear Madam,
Thank you very much for your kind compliments. I'm really happy that you have enjoyed your stay in our property.
I hope to welcome you in nearest future.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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226 - 232 of 910 reviews

Reviewed 11 May 2014

I've stayed here a couple of times on business; no complaints! The hotel is located in one of my favourite parts of Paris - the 10th arr - with good transport connections and restaurants nearby.

The last room I had on my most recent stay - despite being on the ground floor - was spacious (actually huge!), with twin single beds that were comfortable, a decent sized bathroom, and it was located down the back, which actually made it very quiet.

Staff are friendly and helpful; breakfast at €10 was okay, but it's convenient if there's no time to look for something else outside the hotel. Strong wifi connection helps as well. Definitely be back!

Stayed: May 2014, travelled on business
Thank empress_joanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded 16 May 2014

Dear Madam,
I'm very happy that you enjoyed your stay in our property and I thank you for your kind comments.
I hope to see you in nearest future.
Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2014 via mobile

We stayed here for 4 nights, it was a family vacation. We choose this citadine because we've stayed in others citadines in Paris (Saint Germain) but it was fully booked. So we decided to go for this one.

BIGGGGGG MISTAKE!
Bad hotel. Internet NEVER works. Never. Do not bealive if they tell you that they have free wifi. It only works in the lobby, and sometimes.

The staff was not friendly at all, specially when we complained about Internet.

The mattresses were very hard and sheets were not soft at all.

I think that there are other citadines in Paris million times better than this one. I would recommend you the one in Saint Germain

Stayed: April 2014, travelled with friends
5  Thank Camila G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded 6 May 2014

Dear Madam,
I'm so sorry to read that you are not satisfied of your stay in our property. I'm really disapointed to learned that the staff was not helpful with you about the internet access. When this kind of problem happened we have to call immediately our provider to solve the problem.
I would like to apologize for thoses problems. And I would like to have the opportunity to welcome you again and show you the best of our property. Please contact me directly sonia.traverse@citadines.com to organize your next stay.
Kind regards

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Reviewed 30 April 2014

We - myself, husband and teen daughter - stayed here during the last week of March 2014, in a 1 bedroom club apartment. We were on the third floor, overlooking an interior courtyard.
The apartment itself was surprisingly quiet at all hours of the day and night, including weekends. But that may be because we faced an inside courtyard and not the street.
The bedroom had two twin beds, and the living room had a full-sized sleeper sofa. The latter was surprisingly comfortable. My husband and I slept on it the entire week, and were well-rested.
The decor is basic, almost spartan, but updated and very clean.
Everything was in good working order. Plenty of closet and shelf storage for clothing.
The apartment also has a small kitchenette, supplied with electric kettle, a K-cup type coffee machine that we never used (free coffee 24/7 in the downstairs breakfast room that is open to the lobby), microwave, fridge, dishes, glasses, and utensils.
There is a market across the street on Thursdays and Saturdays that sells everything you can think of, including prepared foods, fresh produce, nuts, olives, etc. A couple of small groceries are a couple of blocks away, less than five minutes walk, where you can buy more groceries, wine, sundries...
Metro station across the street, and one a couple of blocks away, that goes to the Louvre, Tuileries, Eiffel Tower... Don't be afraid to use the Paris metro system, very easy and convenient to use.

Even with the club apartment booking, which includes daily cleaning (the maid even did our dishes for us!), this apartment hotel was one of the most affordable I could find in the heart of Paris. We stayed in this neighborhood primarily because of access to vegetarian or veg-friendly restaurants, of which there are several within walking distance; and because of the very reasonable price.
The neighborhood itself is mostly residential, safe and clean.
Many restaurants of all kinds on Rue du Beaumarchais, one block over.

Moreover, the staff here is exceedingly polite, helpful, and friendly. All spoke very good English (much better than my French).

Our room rate included a breakfast buffet in a room off the lobby. I don't know how much this would cost separately, but I thought it was worth the (not so much) extra price of the club room, and I am vegan, and did not eat many of the items offered. There were breads, rolls, croissants, pastries, eggs to poach or boil, cheeses, pre-packaged cold cuts, butter, margarine, jams, cold cereals and milk, fresh-squeezed juices, freshly made fruit salad, and a coffee machine that would make coffee to your liking - espresso, cappucino, lattes, allonge, etc. Oh and pre-packaged pancakes, :). My daughter had some and said they were decent enough.
Wi-fi - fine, no problems at all.
I was very happy with our stay here and would definitely stay here again. I would also recommend this to others traveling with family/children.

Room Tip: Ask for an interior room; ours was very quiet.
  • Stayed: March 2014, travelled with family
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5  Thank bianca66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded 2 May 2014

Dear Madam,
I'm glad to read that you had enjoyed your stay in our property. Thank you very much for your kind words. We hope to welcome you again.
Kind regards

Report response as inappropriate
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Reviewed 28 April 2014

We were staying in a one-bedroom apartment which was about 50sq metres big and had a balcony overlooking the Boulevard Richard Lenoir. It was very practical and this Citadines is very well located near Bastille and the Marais and close to a few metro stops. The market on the Sunday morning is great as well just in the Boulevard below. The rate included a buffet breakfast which was very good and well-stocked. The staff was friendly and helpful. Overall, very satisfied.

Room Tip: Try to get a high floor overlooking the boulevard
  • Stayed: April 2014, travelled with family
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2  Thank SOLIDSTATE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded 29 April 2014

Dear Sirs,
Thank you very much for your compliments. We are glad to know that you have enjoyed your stay.
Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2014

My husband son and myself have just returned from a week break here and were really pleased with the apartment. The apartment was spotlessly clean, we had a one bedroom with a sofa bed in the living room. The kitchen is small but enough with a hob, microwave, fridge and dishwasher. There are cleaning things ie tea towels cloth etc. Separate wc and in the bathroom a shower over the bath. I was really pleased it was just ideal for us. Over the road , just 2 minutes walk away is a great super market, a lovely bakers is round the corner and a lovely street 5 minutes away with lots of food shops and the place des vosges. Do not hesitate to book this place , it's great. Also the staff are really pleasant and helpful.

  • Stayed: April 2014, travelled with family
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4  Thank louloulancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded 6 May 2014
Google Translation

Chère Madame,
Nous sommes ravis de lire que vous avez très apprécié votre séjour dans notre résidence.
Nous espérons vous accueillir à nouveau dans notre résidence.
Bien cordialement,

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Reviewed 14 March 2014

We stayed 8 nights in a studio here and though the street Richard Lenoir is not very exciting - the biweekly market right across the street is superb and we bought all of our food there - loved it. The accommodations are simple and basic but the room was clean and the beds were comfortable . Having a small kitchen is great.We love opera and were able to stroll down to Bastille for 2 operas. Also the metro availability had us heading off in many directions with ease. The staff was very helpful and having the lobby and access to coffee at anytime of the day/night was a delight for my husband. We liked this well enough to have booked for 14 nights this fall .

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Galahotels.com
6  Thank Lorraine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded 29 April 2014

Dear Madam,
I'm very glad to know that you enjoyed your stay in our property. Your satisfaction is very important for us. Don't hesitate to contact me directly to arrange your next stay as the best as we can sonia.traverse@citadines.com

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citadines Bastille Marais Paris

Address: 37 boulevard Richard Lenoir | 11th Arr., 75011 Paris, France
Region: France > Ile-de-France > Paris > Bastille / Oberkampf
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Airport Transportation
Hotel Style:
#278 Family Hotel in Paris
#627 Romantic Hotel in Paris
Price Range: £107 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Bastille Marais Paris 3*
Number of rooms: 138
Official Description (provided by the hotel):
Close to Place des Vosges, the most beautiful square in Paris, Apart'hotel Citadines Bastille Marais Paris plunges you into the very heart of the French capital. The charm of the Marais district is evident in the presence of sumptuous 17th century mansions and its well-preserved character and heritage. But it is undoubtedly in its unassuming alleyways that the district's magic works best, thanks to the art, photography and antiques galleries. Old Paris offers an endless stream of curiosities just waiting to be discovered. Your Apart Hotel overlooks the Boulevard Richard Lenoir and its beautiful tree-lined promenade. It is located 10 minutes from Place de la Bastille, and just a few steps away from the Bréguet-Sabin metro station. You will find it the ideal pied-à-terre for a few nights or a stay of several weeks in Paris. If you are travelling by car, our serviced apartments hotel offers you access to a private car park (charges apply). Paris's 11th district is sure to surprise you. The Bastille district is one of the liveliest and trendiest in the capital. By day, lose yourself in its winding alleyways as you wander from little shops to hidden courtyards. In the evening, make the most of the area's buzzing party atmosphere. Just steps from the hotel, you can explore the Marais, Paris's lively historic centre. From Beaubourg to Place des Vosges, not forgetting the Musée Carnavalet, magnificent private mansions rub shoulders with gardens, art galleries and trendy bars. Whether you are on a business trip or travelling with family, the fully serviced apartments of Citadines Bastille Marais Paris feature fitted kitchens and satellite TV to blend modernity and comfort. Our studios and apartments can accommodate from two to four people. And for even greater luxury and space, some even have a terrace or balcony. Reception is open 24/7 to ensure that your stay is as pleasant as possible and complementary WiFi is available in all our serviced apartments. ... more   less 
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Also Known As:
Citadines Bastille Marais Hotel Paris

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