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“Best bed ever”

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Citadines Bastille Marais Paris
Ranked #413 of 1,803 Hotels in Paris
Certificate of Excellence
Reviewed 2 June 2014

Very enjoyable stay for five nights. Rooms were very well appointed and equipped. Clean and well decorated. Plenty of kitchen facilities for those that want to save money on food and, particularly, drink.The bed and pillows were some of the best I have ever stayed on! Did not try the breakfast though there was an excellent tea/coffee machine available 24 hours. Staff were multilingual and very friendly and helpful. Great location with the metro a minutes walk away so you can easily access the centre of Paris. Bastille also has all sorts of restaurants, cafes etc.

Only negative is that for an aparthotel you have to pay extra for some of the things you would expect to be included. For example the room is only serviced for free if you stay for 6 nights or more. Any less and you have to pay. So it's pay extra or stick with the same towels (no drying facilities either for free) for a long time.

Room Tip: Ask for one that has been refurbished recently
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  • Stayed: May 2014, travelled on business
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2  Thank redoubtwarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded 18 June 2014

Dear Sir,
Thank you very much for sharing your comments of your experience in our property. I'm glad to know that you enjoyed your stay. Concerning the cleaning, we propose a weekly cleaning as you wil be not disturb during your stay. Of course, if you want a daily cleaning is possible with an fees.
Once again, thank you for your review.
Kind regards

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Reviewed 28 May 2014

The Citadines Bastlle Marais is a handy aparthotel because it is served by two metro stations ans many supermarkets. The street is always animated, and there is a popular fair at the Boulevard. Ricard Lenoir. With the Bastille very near to the hotel, there are plenty of restaurant choices. The hotel belongs to the Citadine chain, and is clean and confortable, however not in a luxury stile.
I would definitly return.

  • Stayed: September 2013, travelled as a couple
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3  Thank 90Carla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded 18 June 2014

Dear Madam,
Thank you very much for sharing your comments on Tripadvisor.
Kind regards

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Reviewed 26 May 2014

Stayed 4 nights here in a twin apartment which was well designed, clean and comfortable. Staff at reception were very helpful and we appreciated being able to make a great coffee, or tea, any time downstairs in an area near reception.

Hotel situated within easy walking distance to several cafes and restaurants, also two supermarkets.

Personally, I would have preferred to have been closer to the centre of Paris, as it takes time to weave through the city's chaotic traffic!

  • Stayed: April 2014, travelled as a couple
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3  Thank kiwiKiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded 6 June 2014

Dear Madam,
I'm very pleased that you enjoyed your stay in our property.
Hope to welcome you again.
Kind regards,

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Reviewed 21 May 2014

Stayed for 4 nights in a spacious ground floor apartment which had a well equipped kitchen with a decent size fridge. Supermarkets were within a radius of 200 metres. Well known monuments and historical sites including the Marais neighbourhood were an easy walk. The staff were friendly and willing to assist with any enquiries.
Overall I would recommend this Hotel to anyone, and if you are a tourist and wanting to save money book one of their apartments as a kitchen is a must.

  • Stayed: May 2014, travelled as a couple
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1  Thank pedro4eu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded 23 May 2014

Dear Sirs,
Thank you very much for sharing your experience in our property and thank you for your kind compliments.
Kind regards,

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Reviewed 14 May 2014

I confirmed a 1 bedroom apartment for 4 nights in December. I found a better rate on another website and as per Citadine’s promise - they would price match, and they did! There was a problem with my flights and I changed my booking by 3 days! When I went to change, the rate went from 148 euros... to 250 euros per night! The girl in Reservations told me to go and get a better rate for them to price match again. I have cancelled my reservation and will book elsewhere, and after reading the reviews think I’ve made the right decision!

  • Stayed: May 2014, travelled with friends
    • Service
3  Thank JodieG66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded 16 May 2014

Dear Madam,
I'm really sorry to read your poor experience with the reservations department. I would like to explain that rates do fluctuate from time to time depending on the market, apartment demand and availability. If we have a "Best Rate Guarantee" policy as we applied upon your request, we also apply the policy of the non-refundable rate that you had the conditions on our web site www.citadines.com.
Concerning the bad comments on our property, I'm a little bit surprised because, we have many very good appreciations on Trip advisor and many guests are very satisfied of their stay.
I hope to have the opportunity to welcome you and show you the best that we can do.
Kind regards

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Reviewed 14 May 2014

Stayed for 4 nights in a twin apartment room - we were on the 5th floor facing the court yard which was very quiet. It is very easily located with metro links just across the road. It made a great base from which to explore Paris from. Room was very clean and modern - with plates and utensils looking immaculate. Beds were clean and comfortable and no issues with the bathroom. Reception staff were friendly and helpful and we were given a map to local food shops, banks and pharmacies which was great. Had no problems with wifi in the room - just a little slow but this did not bother us and there was further access to wifi in the lobby or via a mac computer if needed. Full instructions for all room appliances were provided in the room so no issues with regards to these. We thoroughly enjoyed our stay and would recommend to friends and family - thank you!

  • Stayed: May 2014, travelled with friends
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2  Thank Alison L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded 16 May 2014

Dear Madam,
Thank you very much for your kind compliments. I'm really happy that you have enjoyed your stay in our property.
I hope to welcome you in nearest future.

Kind regards,

Report response as inappropriate
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Reviewed 11 May 2014

I've stayed here a couple of times on business; no complaints! The hotel is located in one of my favourite parts of Paris - the 10th arr - with good transport connections and restaurants nearby.

The last room I had on my most recent stay - despite being on the ground floor - was spacious (actually huge!), with twin single beds that were comfortable, a decent sized bathroom, and it was located down the back, which actually made it very quiet.

Staff are friendly and helpful; breakfast at €10 was okay, but it's convenient if there's no time to look for something else outside the hotel. Strong wifi connection helps as well. Definitely be back!

Stayed: May 2014, travelled on business
Thank empress_joanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded 16 May 2014

Dear Madam,
I'm very happy that you enjoyed your stay in our property and I thank you for your kind comments.
I hope to see you in nearest future.
Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citadines Bastille Marais Paris

Address: 37 boulevard Richard Lenoir | 11th Arr., 75011 Paris, France
Region: France > Ile-de-France > Paris > Bastille / Oberkampf
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Airport Transportation
Hotel Style:
#278 Family Hotel in Paris
#627 Romantic Hotel in Paris
Price Range: £103 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Bastille Marais Paris 3*
Number of rooms: 138
Official Description (provided by the hotel):
Close to Place des Vosges, the most beautiful square in Paris, Apart'hotel Citadines Bastille Marais Paris plunges you into the very heart of the French capital. The charm of the Marais district is evident in the presence of sumptuous 17th century mansions and its well-preserved character and heritage. But it is undoubtedly in its unassuming alleyways that the district's magic works best, thanks to the art, photography and antiques galleries. Old Paris offers an endless stream of curiosities just waiting to be discovered. Your Apart Hotel overlooks the Boulevard Richard Lenoir and its beautiful tree-lined promenade. It is located 10 minutes from Place de la Bastille, and just a few steps away from the Bréguet-Sabin metro station. You will find it the ideal pied-à-terre for a few nights or a stay of several weeks in Paris. If you are travelling by car, our serviced apartments hotel offers you access to a private car park (charges apply). Paris's 11th district is sure to surprise you. The Bastille district is one of the liveliest and trendiest in the capital. By day, lose yourself in its winding alleyways as you wander from little shops to hidden courtyards. In the evening, make the most of the area's buzzing party atmosphere. Just steps from the hotel, you can explore the Marais, Paris's lively historic centre. From Beaubourg to Place des Vosges, not forgetting the Musée Carnavalet, magnificent private mansions rub shoulders with gardens, art galleries and trendy bars. Whether you are on a business trip or travelling with family, the fully serviced apartments of Citadines Bastille Marais Paris feature fitted kitchens and satellite TV to blend modernity and comfort. Our studios and apartments can accommodate from two to four people. And for even greater luxury and space, some even have a terrace or balcony. Reception is open 24/7 to ensure that your stay is as pleasant as possible and complementary WiFi is available in all our serviced apartments. ... more   less 
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Also Known As:
Citadines Bastille Marais Hotel Paris

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