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“Excellent!!!”

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Hotel Windsor Opera
Ranked #811 of 1,809 Hotels in Paris
Certificate of Excellence
Reviewed 2 July 2014 via mobile

Lovely hotel. Small but perfect. The rooms were excellent. Breakfast was good, nice homely atmosphere. Very courteous and helpfull staff. Located in a quite street away from the hustle and noise. Short walk to the main shopping area and metro. Many good restaurants around.
Will definitely recommend ... and hope to visit again.

Stayed: May 2014, travelled with family
Thank Varma72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WindsorOpera, Manager at Hotel Windsor Opera, responded to this reviewResponded 6 July 2014

Dear Guest,

How very happy I am to hear that you found the Windsor Opera Hotel to be perfect and our rooms to be excellent. Thank you for taking the time to share your comments with us and other travellers looking for a good place for to stay in Paris.

Our team takes pleasure in providing the best possible service for our guests, here in the hotel and while out and about in Paris, giving advice on what to see and how to get there, including the many local restaurants and attractions.
Tucked away on a typically Parisian cobbled-stoned side street just a few minutes away from the metro and shops, our central location is perfect for enjoying our beautiful city.

Thank you for recommending us, we too, hope that you visit us again very soon.

Best regards,
Sara Battaggia
Executive Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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82 - 88 of 461 reviews

Reviewed 1 July 2014

Nice small hotel. Rooms maybe a little small but very clean, modern and comfortable and they have rooms for 4 people which is a plus for families traveling with children. Nice breakfast and good location.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with this hotel
Thank Teresa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WindsorOpera, Manager at Hotel Windsor Opera, responded to this reviewResponded 6 July 2014

Dear Guest,

Thank you for taking the time to share your experience with us and fellow travellers.

We are happy to read that you enjoyed your stay with us and that you found the hotel to be very clean, modern and comfortable. Once you’ve had a nice breakfast, our location makes getting around Paris very easy.

The Windsor Opera has many different possibilities of large family rooms, triple and quadruple rooms and/or connecting rooms to accommodate families travelling together.

We look forward to welcoming you back in the near future.

Best regards,
Sara Battaggia
Executive Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

I travelled with my husband and young son and stayed 2 nights. We stayed in a triple room.

The room has a large tv, minibar, lockable safe and a folder with helpful information. Wifi is free.
The beds were firm and very comfortable. I usually suffer with backache, but was pain free both nights.
The ensuite was spacious with a bath and shower in the bath. Complimentary toiletries (shampoo, body wash, soap and hand cream)and slippers.
Very importantly the room was spotless and all the bedding and furniture was good quality.
The staff all spoke English and were polite and helpful. There are umbrellas to borrow for rainy days out, or to purchase (we purchased one)
Breakfast was plentiful with a good variety of pastries, fruit salad and whole fruit, bread, cold meats, cheese, cereal, apple or orange juice, toast, coffee and tea. Hot food was scrambled egg, bacon and 2 varieties of sausage. All the food was delicious.
As previously mentioned some of the surrounding areas are not great, but the hotel is a little gem in a little side street.
Overall we had a wonderful stay and I would like to commend the hotel and it's staff for ensuring we were well looked after and making sure we had a great stay. THANK YOU!!!!

  • Stayed: June 2014, travelled with family
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Thank JasonCheryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WindsorOpera, Manager at Hotel Windsor Opera, responded to this reviewResponded 6 July 2014

Dear Guest,

We are thrilled to read your kind review and hear that you had a fabulous stay in at the Windsor Opera Hotel. Thank you for taking the time to share your comments with us and fellow travellers.

I shall be sure to pass your comments on to the whole team who work very hard to provide the very best quality of service possible. It’s such a pleasure to hear back from our guests when we achieve this, we really appreciate you letting us know. Thank you !

We look forward to welcoming you back for another great stay in the near future.

Best regards,
Sara Battaggia
Executive Manager

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Reviewed 29 June 2014

If you ask for a standard room you pay for a 4* room but you get a 3*** room, very small, with very small bathroom. The shuttle to Orly was drived by a person non confident with Paris as he wasn't able to find an alternative way to the one set with navigator. Two hours to arrive to airport.

  • Stayed: June 2014, travelled as a couple
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1  Thank FKappo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WindsorOpera, Manager at Hotel Windsor Opera, responded to this reviewResponded 1 July 2014

Dear Guest,

Thank you for taking the time to give us your feedback on your recent stay.

We would kindly like to inform you that there are strict rules and regulations that apply to the official hotel star rating here in France. There is a minimum size to each room category that must be respected. There is an official independent control of these obligations before an establishment is awarded the number of stars. Our standard rooms, of course, more than respect all the necessary requirements for a 4 star hotel.

I’m very sad to see that you didn’t like your room. If our guests are unhappy with the room they reserved, with a simple request at reception we can do something about it. As far as I can see, you unfortunately didn’t make a request to visit another room or to change your room during your stay. This is a shame, because, wherever possible, it’s our pleasure to satisfy such requests.

Concerning the shuttle you reserved with us for your return trip to Orly airport. Our morning receptionist informed you that you should allow more time than normal on that Saturday afternoon, due to possible heavy traffic. There was a Parade and demonstrations on in Paris and if you’re unlucky, the roads can quickly become a gridlock. This was taken into account when the pick-up time was confirmed.

I understand that you found this frustrating and we apologise for this. I would like to reassure you that your driver of the shuttle you had, is in fact, a very experienced chauffeur who knows Paris very well. He used his GPS to try and see the state of traffic in the surrounding areas. This is the best way to find the quickest route out. The police sometimes block off a street without warning for crowd control and this is completely unpredictable.
Luckily your driver had a GPS, it could have taken a lot longer had he not. May I also remind you that you paid a flat rate for this trip that normally takes half the time – a normal taxi would have had the counter running and it would have cost a lot more.

Once again, your feedback is important to us and much appreciated; we truly apologise for any inconvenience you experienced.

We hope to have the opportunity of welcoming you back to Hotel Windsor Opera again soon.

Best regards
Sara Battaggia
Executive Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2014

A beautiful small boutique motel within walking distance of several places of interest and close to the Metro. Just be aware that every space is utilised in Paris as it is a premium. Even though the rooms are small mine was filled nicely with a touch of modern and antique, very clean, staff were terrific and very helpful and friendly. It was very quiet and relaxing, all the usual complimentary toiletries and breakfast is available or go to a local cafe. Some of the restaurants around the area were terrific in product and service.

  • Stayed: June 2014, travelled on business
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Thank Mick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WindsorOpera, Manager at Hotel Windsor Opera, responded to this reviewResponded 22 June 2014

Dear Guests,

Thank you for taking the time to share your experience with us and fellow travellers.

I am delighted to hear that you found our staff terrific, very helpful and friendly and that you enjoyed your time stay with us.
All our rooms have the same nice touch of modern and antique, and our housekeeping staff pride themselves on keeping everything spotless.

We are glad that your stay with us was quiet and relaxing that you appreciated the large choice of good local restaurants and cafés nearby.

We hope to have the pleasure of welcoming you back to Hotel Windsor Opera in the near future.

Best regards,

Sara Battaggia
Executive Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

I stayed here with my husband and 2 children. They gave us a spacious room on the 4th floor, with a double bed and 2 singles. The room was very quiet, air conditioned, everything was in perfect condition and very clean. There are complementary toiletries and a large flat screen tv, as well as a minibar. Breakfast was very good, too and includes continental pastries as well as eggs, bacon etc. The children loved the hot chocolate! Staff are attentive and polite and location is excellent (within very easy reach of the Eurostar Terminal). A very pleasant and positive experience: will definitely be back soon!

  • Stayed: June 2014, travelled with family
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Thank LydiaG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WindsorOpera, Manager at Hotel Windsor Opera, responded to this reviewResponded 22 June 2014

Dear Madam,

Thank you for sharing your experience with us and fellow travellers, it is much appreciated.

We are thrilled to hear that your families’ expectations were met all round!

Our junior suites on the 4th room are perfect for families travelling together, as you point out, they are spacious, quiet and air-conditioned. Our large state-of-the-art mirrored flat-screen TV’s have over 60 international channels and 40 radio stations, you can check the latest news and weather or tune in to some music… (great large mirror too !).

Our dedicated staff pay special attention to making sure everything is in tip-top condition and pride themselves in providing the best possible service, we are so glad that you appreciated your stay with us.

We hope to see you and your family and friends here at Hotel Windsor Opera again very soon.

Best regards,

Sara Battaggia
Executive Manager

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Reviewed 2 May 2014

2 adults and 2 adult children stayed in this hotel early December.
Lovely hotel with quaint Parisian style rooms. Hotel was clean, spacious and close to public transport. Staff were helpful and friendly providing maps upon arrival. Breakfast was good.
Would highly recommend this hotel

  • Stayed: December 2013, travelled with family
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1  Thank Josephine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WindsorOpera, Directeur général at Hotel Windsor Opera, responded to this reviewResponded 5 May 2014

Dear Guest,

Thank you for sharing your experience with us and fellow travellers, it is much appreciated that you highly recommend us.

We are pleased to read that your expectations were met and that you enjoyed your stay with us and we look forward to welcoming you back to Hotel Windsor Opera in the near future.

Best regards,
Sara Battaggia
Executive Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Windsor Opera

Address: 10 rue Gabriel Laumain, 75010 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#134 Family Hotel in Paris
#395 Romantic Hotel in Paris
#403 Luxury Hotel in Paris
#509 Business Hotel in Paris
Price Range: £80 - £225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Windsor Opera 4*
Number of rooms: 24
Official Description (provided by the hotel):
The Windsor Opera Hotel offers peace and comfort in the heart of Paris, in the well known area of "les Grands Boulevards." Each newly remodeled room is unique and combines simplicity with elegance to offer the perfect balance of comfort and decoration. With modern private and well equipped bathrooms, this chic boutique style hotel will suit business and leisure travelers alike. Classic and modern meet, so WHO will become your home away from home. ... more   less 
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Also Known As:
Windsor Opera Paris

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