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Reviewed 24 December 2013 via mobile

The quiet and relaxing comfortability of this hotel is in stark contrast to the pre-Christmas stress in Paris' highclass shopping area around place Vendome! Taking tea at the classic English hotel lounge or in the bar is pure delight!
The central location in the heart of Paris makes a stay there memorable and is like a stop-over before going on an adventure trip around the world...

  • Stayed: December 2013
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Thank Jo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel T, General Manager at Hotel Westminster, responded to this reviewResponded 27 December 2013

Dear Guest,

We are honoured that, for your stay, you have taken the time to leave your review of our hotel here on TripAdvisor.
We are delighted to hear that you were satisfied with your stay, especially with our service quality, the staff, location and the comfort in the room. Our staff strives to provide the best service and we promise to maintain and continuously improve our standards of the hotel.
We all look forward to welcoming you back next time you are in Paris

Kind regards,


Emmanuel Traoré

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2013

The old residence of the Duke of Westminster is well located. The rooms are charming and spacious, and kept in the 'old' style. Staff is very friendly. We were very positively surprised and would always come back. The only caveat - as in many other hotels - don't be vegetarian and go for room service.... unless you want to pay a fortune for some spaghetti or eat a plate of vegetables.

  • Stayed: December 2013, travelled with family
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1  Thank MrBRabbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel T, Directeur général at Hotel Westminster, responded to this reviewResponded 27 December 2013

Dear Guest,

Your review of your stay with us here on Tripadvisor has been well received and is highly appreciated.

As your feedback is considered as a valuable tool to ensure consistency in our usually high level service, we have shared your feedback with our ambassadors.

On behalf of the entire team, let me thank you once again for your kind comments and we all look forward to the pleasure of welcoming you back to the Hotel Westminster in a near future.

Kind regards,

Emmanuel Traoré

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2013

The Hotel Westminster is very well located in the fashionable Opera area, 5-10 minutes walk from the smart shops and department stores of the Boulevard Hausmann. The reception is very nicely decorated, the staff are friendly and speak excellent English, and the breakfast was good. There is free Wifi in the rooms.

The lift is very old and the room I stayed in was a bit dated and in need of refurbishing.

  • Stayed: December 2013, travelled on business
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1  Thank fastingbuddha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel T, General Manager at Hotel Westminster, responded to this reviewResponded 27 December 2013

Dear Guest,

Thank you for staying with us and leaving a review about your experience with us here on TripAdvisor.

Your kind words give us great joy. Our ambassadors take great pride in providing excellent service and I have shared your nice comment with all of them.

It would be wonderful for our ambassadors to have another opportunity to welcome you back.

Kind regards,

Emmanuel Traoré

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Reviewed 17 December 2013

Our group of 6 stayed here as it was the pickup point for a tour we were depating on the next day. Great location but the rooms a little dated and the floorplan is like a maze. One tiny lift to service the hotel is comical at best. We had booked a romance package for the 3 couples staying but this did not eventuate for one couple - even after asking three times. They did give us 1 free drink at the bar. The bar was very crowded. The room was quiet and we slept well. Breakfast was a joke as the restaurant could not cope and people were being turned away or made to wait. The staff were generally nice. The doorman, porters and some reception staff were all really helpful and pleasant but the remainder of the reception staff let the side down. As it is Paris you expect to pay through the nose and this was the case with this hotel. There are probably better options but the location was good.

  • Stayed: September 2013, travelled with friends
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Thank Lawral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel T, Directeur général at Hotel Westminster, responded to this reviewResponded 27 December 2013

Dear Guest,

We would like to thank you for taking the time to make your observations regarding your most recent stay at The Westminster Paris.

We are indeed conveniently located for all our guests. Luxurious shopping areas, beautiful museums are all within walking distance.

Your constructive feedback regarding your experiences is much appreciated. As your feedback is considered as a valuable tool to ensure consistency in our usually high level service, we have shared your feedback with our ambassadors.

We appreciate your feedback, which will help us to improve our quality of service.

Yours sincerely,

Emmanuel Traoré

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Reviewed 15 December 2013

Hotel is rather old and it shows. The layout is also very awkward for the rooms. Our initial room was long and narrow in a very tight space and limited light. We changed to a room that had better light but had a long wall with the hall (good thing it was on a quiet floor). The elevators seem to be an afterthought, Feels like the modernization of the hotel was rather forced. Despite this, the hotel quality is consistent with a 4* hotel, however.

On a separate note. The breakfast is excellent. If you stay here, make sure to choose fee plans that include breakfast.

  • Stayed: December 2013, travelled on business
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Thank JoexCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel T, General Manager at Hotel Westminster, responded to this reviewResponded 27 December 2013

Dear Guest,

We would like to thank you for taking the time to make your observations regarding your most recent stay at The Westminster Paris.

Your constructive feedback regarding your experiences is much appreciated. As your feedback is considered as a valuable tool to ensure consistency in our usually high level service, we have shared your feedback with our ambassadors.

I would like to let you know that we are now working on our hotel enhancement project so you may rest assured that the problem concerning this point will be taken care of.

The whole team hopes to have the pleasure to welcome you back to The Hotel Westminster Paris.

Kind regards,
Emmanuel Traoré

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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