We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“very impressed”
Review of Hotel Westminster

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Westminster
Ranked #240 of 1,801 Hotels in Paris
Certificate of Excellence
A TripAdvisor Member
“very impressed”
Reviewed 26 April 2006

the service was charming- extremely personal, polite and helpful. the room was small, but the location more than made up for the slight lack of space. the location was literally in the middle of all the action, and shopping, sights and restaurants were plentiful and nearby.

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel T, Directeur général at Hotel Westminster, responded to this review, 30 December 2013
Dear Guest,

We would like to thank you for taking the time to make your observations regarding your stay at The Westminster Paris.
We are indeed conveniently located for all our guests. Luxurious shopping areas, beautiful museums are all within walking distance.
Your constructive feedback regarding your experiences is much appreciated. As your feedback is considered as a valuable tool to ensure consistency in our usually high level service, we have shared your feedback with our ambassadors.

We appreciate your feedback, which will help us to improve our quality of service.

Yours sincerely,

Emmanuel Traoré
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

997 reviews from our community

Traveller rating
    551
    256
    106
    59
    25
See reviews for
169
430
56
179
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Portland, OR
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 April 2006

My granddaughter I stayed here for 6 nights in a standard twin-bedded room. It was on the 6th floor overlooking the courtyard. I had asked for a quiet, non-smoking room and it was perfect.
First off, the staff was exceptionally friendly and spoke fabulous english. The concierge was helpful and friendly. We were very impressed with how nice everyone was to us.
Our room was very clean and always ready for us when we returned from our excursions. We were there over the Easter holiday and appreciated the "over-the-top" decor. It was festive and charming.
I would stay again for all the above reasons and the location is hard to beat!

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank twfog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel T, Directeur général at Hotel Westminster, responded to this review, 30 December 2013
Dear Guest,

We would like to thank you for taking the time to make your observations regarding your stay at The Westminster Paris.
We are indeed conveniently located for all our guests. Luxurious shopping areas, beautiful museums are all within walking distance.
Your constructive feedback regarding your experiences is much appreciated. As your feedback is considered as a valuable tool to ensure consistency in our usually high level service, we have shared your feedback with our ambassadors.

We appreciate your feedback, which will help us to improve our quality of service.

Yours sincerely,

Emmanuel Traoré
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 21 April 2006

Our room was very small even by UK B&B standards with the full length, full width wall mirror attempting to make the room bigger. We found the room to be very dark and depressing. Standard of service was ok but why did it take 2 days for any of the staff to smile?

We were told to mention when checking in that we were Honeymooning but all we got was a shrug of the shoulders and a half hearted congratulation. On checking in and out we were told we had a bed only rate only, we had to point out that they should actually read the hotel voucher supplied by our travel company, always get them to explain all charges on the bill. We felt the brochure was misleading and uses very clever shots of the exterior of the hotel.

The Easter decorations looked like they had come from an episode of changing rooms (UK TV program) I’ll say no more!

The only good thing to say about this hotel was the location, which was first class.

Overall we found the Hotel to be pretentious and overpriced.

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel T, Directeur général at Hotel Westminster, responded to this review, 30 December 2013
Dear Guest,

We would like to thank you for taking the time to make your observations regarding your stay at The Westminster Paris.
We are indeed conveniently located for all our guests. Luxurious shopping areas, beautiful museums are all within walking distance.
Your constructive feedback regarding your experiences is much appreciated. As your feedback is considered as a valuable tool to ensure consistency in our usually high level service, we have shared your feedback with our ambassadors.

We appreciate your feedback, which will help us to improve our quality of service.

Yours sincerely,

Emmanuel Traoré
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level 5 Contributor
84 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 10 April 2006

I stayed at the Westminster and found it to be perfectly fine. It was a bit pricey but I checked out the rooms online and once you go for a Vendome Suite or above you should be ok. Room was a good size, comfy bed, great big bathroom. It was a little 'tired' but nothing to worry about. It is a fantastic location which for a city like Paris is all that matters. All the big attractions are very close on foot or a short cab ride away (if you can find a cab of course!). Staff were pleasant and typically French. I would certainly stay here again but do go for the best room you can afford.

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank WharfTrader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel T, Directeur général at Hotel Westminster, responded to this review, 30 December 2013
Dear Guest,

We would like to thank you for taking the time to make your observations regarding your stay at The Westminster Paris.
We are indeed conveniently located for all our guests. Luxurious shopping areas, beautiful museums are all within walking distance.
Your constructive feedback regarding your experiences is much appreciated. As your feedback is considered as a valuable tool to ensure consistency in our usually high level service, we have shared your feedback with our ambassadors.

We appreciate your feedback, which will help us to improve our quality of service.

Yours sincerely,

Emmanuel Traoré
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 13 March 2006

This was by far my worst hotel experience and will never stay here again:

Pros:
- friendly staff
- great location
- elegant lobby

Cons:
- small room even for European standards with a mirror wall to visually enhance size
- arrived to a dirty bath tub
- show was either too hot or cold
- dated furniture and corridor carpeting (at least on the 4th floor)

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel T, Directeur général at Hotel Westminster, responded to this review, 30 December 2013
Dear Guest,

We would like to thank you for taking the time to make your observations regarding your stay at The Westminster Paris.
We are indeed conveniently located for all our guests. Luxurious shopping areas, beautiful museums are all within walking distance.
Your constructive feedback regarding your experiences is much appreciated. As your feedback is considered as a valuable tool to ensure consistency in our usually high level service, we have shared your feedback with our ambassadors.

We appreciate your feedback, which will help us to improve our quality of service.

Yours sincerely,

Emmanuel Traoré
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 6 Contributor
612 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 903 helpful votes
Reviewed 6 January 2006

I stayed at the Westminster for three nights in June last year. I chose a higher grade hotel (it advertises itself as 4-star) primarily to ensure my comfort and safety whilst travelling alone, and my husband and I had found a relatively good (for Paris) rate on the internet at about Euro 250 per night. I must say that it was NOT worth the money and was not worthy of any of its self-proclaimed prestige.

My room would have been Euro 400 per night without the special deal and was absolutely TINY. It was really only big enough for a single bed (I had to walk on tiptoe to get around the double bed!) and one wall was a mirror to create the illusion of space. I was kept awake one night by a very loud neighbouring guest arguing with his wife on the telephone for two hours - which proves how thin the walls are (..and that the original rooms have been sub-divided with artificial walls to create tiny rooms, and of course for the hotel to charge extortionate rates).

The lobby tries to be grand and IS nicely decorated in a rather ostentatious Louis XV fashion. The exterior benefits from the location (next to Cartier, rue de la Paix). As a woman checking in alone I felt immediately intimidated by the all-male staff, who insisted in addressing me in a mocking tone of broken English - although I speak fluent French! In my opinion, the worst characteristic any hotel can have is staff with a snobby attitude - especially when the place is not even of good quality; just claiming to be.

In conclusion, avoid the Westminster at all costs - as a student I used to stay in a hostel in the Marias which was twice as comfortable! - and if you want to treat yourself to a grand hotel in Paris, go for a traditional tried and tested one such as Le Bristol or Georges V.

  • Stayed June 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank tjh2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel T, Directeur général at Hotel Westminster, responded to this review, 30 December 2013
Dear Guest,

We would like to thank you for taking the time to make your observations regarding your stay at The Westminster Paris.
We are indeed conveniently located for all our guests. Luxurious shopping areas, beautiful museums are all within walking distance.
Your constructive feedback regarding your experiences is much appreciated. As your feedback is considered as a valuable tool to ensure consistency in our usually high level service, we have shared your feedback with our ambassadors.

We appreciate your feedback, which will help us to improve our quality of service.

Yours sincerely,

Emmanuel Traoré
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
USA
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 December 2005

Stayed at this hotel for a total of five nights and was incredibly impressed. The location could not be better - is between the Opera and Place Vendome on Rue de la Paix. The staff was extremely accomodating to me and my husband. We were able to leave luggage at the hotel while we were travelled outside of the city. All staff spoke english and were very friendly. Was impressed by the rooms - all tastefully decorated and had all the amenities of a four star hotel. Would recommend and would certainly return to this hotel on a future trip to Paris.

  • Stayed October 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Avid-Traveler-Fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel T, Directeur général at Hotel Westminster, responded to this review, 30 December 2013
Dear Guest,

We are honoured that, for your stay, you have taken the time to leave your review of our hotel here on TripAdvisor.
Our Staff ambassadors make great efforts to ensure that all our guests can enjoy a pleasant stay. Please rest assured I have shared your magnificent words with them.

On behalf of all ambassadors we hope to have the opportunity to welcome you back to our hotel in the future.

Kind regards,
Emmanuel Traoré
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Paris hotels
Opera / Bourse
Hotel Edouard 7
Hotel Edouard 7
#116 of 1,801 in Paris
1,006 reviews
Opera / Bourse
Hotel Scribe Paris Opera by Sofitel
Opera / Bourse
InterContinental Paris Le Grand
Show Prices
Show Prices
Show Prices
Opera / Bourse
Hotel Stendhal Place Vendome Paris - MGallery Collection
Opera / Bourse
Hotel Indigo Paris - Opera
Hotel Indigo Paris - Opera
#193 of 1,801 in Paris
352 reviews
Louvre / Palais-Royal
Hotel Mansart - Esprit de France
Show Prices
Show Prices
Show Prices

Been to Hotel Westminster? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Westminster

Property: Hotel Westminster
Address: 13 rue de la Paix, 75002 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Opera / Bourse
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style:
#48 Spa Hotel in Paris
#160 Business Hotel in Paris
#167 Luxury Hotel in Paris
#223 Romantic Hotel in Paris
#232 Family Hotel in Paris
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Westminster 4*
Number of rooms: 102
Official Description (provided by the hotel):
An utterly sophisticated choice that is without equal among the luxury hotels of Paris; the Hôtel Westminster is considered by many to be the Crown Jewel of authentic, historical Paris hotels. Named after the Duke of Westminster, who resided in this sumptuous property in the 19th Century, the Hotel Westminster is a luxury hotel offering magnificent rooms and suites. The Hotel Westminster also boasts elegant meeting venues and one star Michelin dining, which have proven popular with major figures from the world of the arts, business and fashion, who have been guests of the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Odigeo, Priceline, Ctrip TA, Travel Republic (UK), Ebookers, getaroom.com, HotelQuickly, Evoline ltd and Cancelon so you can book your Hotel Westminster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westminster Hotel Paris

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing