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“Great location, good value”

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Novotel Paris Gare de Lyon
Ranked #442 of 1,802 Hotels in Paris
Certificate of Excellence
Oxford
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great location, good value”
Reviewed 3 August 2014 via mobile

We stayed here for 2 nights at the end of July as part of a family holiday in France. Good points included the location which is very convenient for the Gare de Lyon, the metro and picking up the open top bus tour. There was also a dedicated family breakfast area with a good range of food and entertainment provided for the children such as a pirate doing balloon animals and face painting. Children ate breakfast for free and also received a small gift at check in.

The room we had was fine for a family, one queen bed and 2 sofa bed singles, all very comfortable. The hotel is modern and clean and appears to have been refurbished recently. A fridge with complimentary water and a safe are provided in the room. The bathroom had a bath and very good shower. There is "magic glass" between the bathroom and bedroom area which allowed my 5 year old son to sit in the bath and make the glass transparent to watch the TV.

The only downside is the location if you arrive by car, which we did. We found finding the way into the road where the hotel is located difficult due to the roads around the Gare de Lyon. The hotel car park is a typical underground car park and is tight for larger cars, especially getting down to the lower level which was not possible for our Volvo XC90 - smaller vehicles would be though. At 24Euros per 24 hours the car park is good value compared to surrounding car parks, although on street parking in Paris is free during August.

Stayed July 2014, travelled with family
Helpful?
Thank BusinessTraveller68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-JBruyand, Directeur général at Novotel Paris Gare de Lyon, responded to this review, 22 December 2014
Dear Guest,
I want to thank you for writing about your family stay in my hotel.
You enjoyed your stay and it is really nice to know it.
Our "Family time" breakfast is especially dedicated to children and their parents and il is a nice moment to relax and have fun.
I hope to welcome you again at Novotel Paris Gare de Lyon.
Best regards,
Jean-Jacques Bruyand - General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Dubai, Dubai, United Arab Emirates
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 August 2014

The best thing is the location. Just behind the Gare du Lyon station, this property was an ideal choice. The rooms were little compact for a family of 4. Will always be our choice whenever we visit Paris next. Carrefour was just a 10mins walk and few cafes serving crepes, sandwiches very near by. Special mention of a cafe just few shops after Subway, run by a Srilankan guy who made fried rice especially for us.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank SmitaB75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-JBruyand, Directeur général at Novotel Paris Gare de Lyon, responded to this review, 19 December 2014
Dear Guest,
I thank you for mentioning the great location of my hotel near the Gare de Lyon railway station (exit N°9) and for writing that you will come back for your next visit to Paris.
Warm regards,
Jean-Jacques Bruyand - Manager
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Durham, North Carolina
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 31 July 2014

We stayed here one night while transitioning from our flight to a train to Avignon. The room was large for Paris standards and comfortable. The staff was helpful and friendly, offering to let us use one of their trolleys to move our bags from the hotel to the train station next door. The only complaint is that our room was booked to include breakfast, but I found that were were later charged for this.

  • Stayed July 2014, travelled as a couple
    • Location
    • Service
Helpful?
1 Thank Al M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-JBruyand, Directeur général at Novotel Paris Gare de Lyon, responded to this review, 19 December 2014
Dear Guest,
I am pleased to read that you enjoyed your one night transit in my hotel and that you appreciated our services and hospitality. I thank you for sharing it on Trip Advisor and I hope to welcome you for your next trip to Paris.
Sincerely,
Jean-Jacques Bruyand – Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 25 July 2014

We (family of 4 from Norway with 2 boys 7 and 9 years old) had a great, silent, clean and newly renovated room (room 434) between 10th - 18th of July 2014. We had a wonderful stay i Paris due to excellent room, excellent service, excellent location and 24/7 open pool. We were asking for a silent room when we made our reservation, and that was exactly what we got! We slept very well even the first night of our stay, and a good night sleep can not be underestimated. The staff was very serviceminded, and the hotel was very family oriented equipped - especially in the lobby (Xbox, pool, "screen table" for kids (farmer chess, angry birds and some other games), free wifi, Imac terminals and infoscreen). Most of the things about location is already said. The only thing that can really make this hotel even better is that they should make a hairy goal be one out of very few hotels in Paris that includes a wonderful breakfast until 11 o'clock am in the holiday seasons, and to a decent price that make their guests want to include breakfast when they are booking. That would really make this hotel stand out!

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pål H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-JBruyand, Directeur général at Novotel Paris Gare de Lyon, responded to this review, 19 December 2014
Dear Guest,
Thank you so much for writing such a warm review on my hotel.
Your listing of all the good services which are provided, that you tried and appreciated is our best reward for my teams and myself.
As you wrote, the soundproof is really efficient in our rooms and it is really important for a hotel which is situated next to a railway station.
We hope to see you again at Novotel Paris Gare de Lyon.
Best regards,
Jean-Jacques Bruyand- Manager
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Esbjerg, Denmark
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 July 2014 via mobile

We enjoyed a few days in Paris this summer and chose Novotel Gare de Lyon for its location close to the Paris ringroad, as we bringing our own car into the city and afterwards driving to Disneyland.
The hotel lives up to the Novotel standard, and our executive room was nicely decorated, recently refurbished, with a few interesting features such as a transparent glass shower wall, which could be dimmed by the press of a button.
The executive room has a sofabed, which doubles as an extra bed for up to two children. The bed is quite narrow, so I recommend an extra room for larger children.
Check in went smoothly, and we were able to go straight to the room even though it was still morning.
The hotel does offer its own parking, which is cheaper than the underground city car park, which is located right under the hotel.
In addition, the hotel has an indoor pool and a small fitness room. We didn't use either, so I cannot comment on the standard.
The breakfast buffet was the Novotel standard of continental breakfast as well as a few hot dishes. Our only complaint about the stay was the fact that the breakfast room is too small for the number of guests staying at peak periods. One morning, we has to take breakfast in a conference room on the first floor, which had been equipped with plastic chairs, plastic bowls and a selection of breakfast dishes. It seemed that all families with young children were made to go there, leaving us in the middle of an extremely noisy breakfast room. Our two teenage daughters were not impressed.
All in all, however, the Novotel Gare de Lyon is a decent hotel for a visit to Paris, conveniently located for several metro lines and the RER and within walking distance of the Bastille square.

Stayed July 2014, travelled with family
Helpful?
3 Thank Dorthe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-JBruyand, Directeur général at Novotel Paris Gare de Lyon, responded to this review, 19 December 2014
Dear Guest,
Thank you for your comments.
I am pleased to read that you appreciated the situation of the hotel. My teams and I are doing our best to provide you the quality of service you deserve.
Regarding the breakfast, we indeed have a second room which propose the same choice of food than the one in the restaurant.
I hope to welcome you again at Novotel Pairs Gare de Lyon
Regards,
Jean-Jacques Bruyand – Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Paris Gare de Lyon

Property: Novotel Paris Gare de Lyon
Address: 2 rue Hector Malot, 75012 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Bercy / Nation , Reuilly
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#271 Luxury Hotel in Paris
#272 Family Hotel in Paris
#346 Business Hotel in Paris
#495 Romantic Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Paris Gare de Lyon 4*
Number of rooms: 253
Official Description (provided by the hotel):
The Novotel Paris Gare de Lyon is located in the center of Paris, opposite Gare de Lyon train station (metro 1 & 14, RER A & D). The hotel is ideal for your business trips, meetings, romantic getaways or family weekends in Paris and is close to Bastille, Bercy, Gare du Nord train station, Disneyland (direct via RER A), the Eiffel Tower, the Louvre and Opéra. The hotel has 253 renovated rooms, a bar, restaurant, indoor swimming pool and a fitness center for your well-being. Free Wi-Fi and secure parking. ... more   less 
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Also Known As:
Novotel Paris Gare De Lyon Hotel Paris
Accor Paris Gare De Lyon
Paris Novotel

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