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Mercure Paris Gare de Lyon TGV
Ranked #760 of 1,798 Hotels in Paris
Panjim, India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“value for money”
Reviewed 11 December 2013

it is walking distance from Lyon's main railway station. highly convenient to spend the night. Rooms are fantastic and breakfast is typical french. Rooms on higher floors have good view of the railway stattion

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank himanshumangal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGDL, Directeur général at Mercure Paris Gare de Lyon TGV, responded to this review, 15 December 2013
Dear Guest
Thank you for your comments and we were pleased to welcome you for your Paris stay.
Hope to have to see you soon in one of our Mercure Hotels
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,891 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Stamford, England, United Kingdom
Level Contributor
139 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 27 November 2013

Chosen for its proximity to Gare de Lyon this hotel delivered so much more than convenience. Our room was clean and comfortable and everything except toothbrush and toothpaste seems to have been provided. In our room there was a supply of cold drinks as well as hot drink-making facilities, and an iPod/iPhone dock which we used. Plenty of power points, free wifi. We did not get as far as trying the breakfasts, but having booked bed-only we did not lose out on this and both light and full breakfast was available had we wanted to buy them. Could have done with more staff on the counter at checking-out time, but that was a small blot on an excellent stay.

Room Tip: Gi for the Privilege rooms if you get a choice.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 405markw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGDL, Directeur général at Mercure Paris Gare de Lyon TGV, responded to this review, 3 December 2013
Dear Guest
Thank you so much for the nice comments regarding the Privilege you had as the new services are completed in this room by Nespresso machine, large TV ambilight screen, bathrobe,...
On demand a large choice of amenities are available, tooth brush, razor,comb,... and differents breakfast as the Express or Full buffet.
Awaiting the pleasure to welcome you again soon
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio de Janeiro, Rio de Janeiro, Brazil
Level Contributor
129 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 23 November 2013 via mobile

I've chosen this hotel because of it's localization, the nearest to the Gare de Lyon, wich was very good to do a round trip every day to Fontainebleau. Althought, to the attractions in Paris you take some time changing stations in the subway and i would recommend a more central hotel. The rooms are very small but well decorated and clean. I stayed in the same trip in the Mercure Arc de Triumph Wagram, for almost half of the price and I think the overall cost-benefit much better. This hotel doesnt worth 245euro/day. You can find better options for this price or less even in Accor brands.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diego M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGDL, Directeur général at Mercure Paris Gare de Lyon TGV, responded to this review, 25 November 2013
Dear Guest
I thank you for choosing Mercure for your last trip to Paris and your comments.
As you mentionned the location is very attractive when you have a train to South of Paris or France.
The Quality and Service are a priority for Mercure and to give you the best attention at any moment.
Awaiting the pleasure to welcome you soon
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mittagong
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 November 2013

THe location right above the Gare de Lyon is the best feature of this hotel where we spent three comfortable nights. It was very busy, seeming to cater for large groups of Japanese tourists! The room was comfortable and clean, pleasantly decorated and the staff generally friendly and co-operative. It is quite noisy, the price one pays for being in such a central location, especially around a busy railway station. The hotel bar, where a light meal can be obtained, is reasonable but there are numerous better eating venues within a five minute walk. Access to both the metro and long-distance trains could not be better. Breakfast is convenient but not great value.

Room Tip: Maybe avoid the rooms above the front entrance where the taxis drop people off at all hours.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Norman S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGDL, Directeur général at Mercure Paris Gare de Lyon TGV, responded to this review, 25 November 2013
Dear Guest
Thank you so much for taking time to give me your comments and as you wrote the location is perfect to visit the City.
Confort and "bien être" are a priority to give you an entire satisfaction with staff members always ready to give you the best.
Hope to see you soon in one of our Mercure Hotel
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
1 review
Reviewed 21 November 2013

Entire floor I stayed smelled of mold, sure enough entire bathroom smelled of mold. A pity because otherwise extremely nice. You could see mold on the hairdryer and on the bathroom vent. When bathroom door open the entire room would smell. Close to le train bleu (Restaurant).

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Michel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGDL, Directeur général at Mercure Paris Gare de Lyon TGV, responded to this review, 25 November 2013
Dear Guest
Thank you for your comments and I do apologize for this incident and didn't reflect the Quality of Service we use to deliver.
After checking we found the cause of this trouble and as you mentionned the rooms are nice and location is a plus to visit Paris.
Hope to keep your confidence with Mercure
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 November 2013

The hotel is clean and adequate considering that one's intention is to be out there exploring Paris rather than sitting in a hotel room. I got bumped up (at no extra cost) to a superior room and shudder to think what my original room was like. Location is great - right at the train station. Staff were friendly but didn't seem that knowledgeable about the area. Definitely not what we consider 4 star in South Africa.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nto92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGDL, Directeur général at Mercure Paris Gare de Lyon TGV, responded to this review, 20 November 2013
Dear Guest
I do thank you for taking time to give me back your comments after your stay in Paris.
As you mentionned the location is important to visit and sorry if our new staff member just arriving didn't give you the information you were expecting.
Hope to see you soon in our Mercure Network
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bern
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 November 2013

My wife and me were in Paris for a romantic weekend. Also we both agreed, that this was the worst hotel we have ever been.
All rooms are non smoking, but in the evening and morning we could cut the smoke in our room. One of our neighbours was smoking, and it came through the vents. Next day we had to change our room. Also dear hotel, if all rooms are non smoking, why do you have ashtrays in the rooms?
The beds are very very uncomfortable.

Why does this hotel have 4 stars????

Pros:
-near to the station

Cons:
-smoke in a non smoking room
-sleep quality is zero
-beds are very uncomfortable
-loud vents
-rooms are not clean

Our recommendation: for this price, choose an other hotel.

Room Tip: There are no big differences between normal and superior rooms.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marci737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGDL, Directeur général at Mercure Paris Gare de Lyon TGV, responded to this review, 20 November 2013
Dear Guest
Thank you for your comments after your stay and I am sorry that our Services didn't reach your expectations.
A room hotel is private in France and even if we ask to a guest to not smoke in a Non-Smoking room, there is no fine to dissuade as in USA. We matter on the public-spiritedness. In a non somking room, this is a tidy not an ashtray for non smokers.
Hope to keep your confidence with Mercure hotels
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Mercure Paris Gare de Lyon TGV

Property: Mercure Paris Gare de Lyon TGV
Address: 2 Place Louis Armand, 75012 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Bercy / Nation , Reuilly
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#375 Luxury Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mercure Paris Gare de Lyon TGV 4*
Number of rooms: 315
Official Description (provided by the hotel):
At the heart of Paris, just steps from the TGV Gare de Lyon train station and close to public transportation (metro lines 1 & 14, RER A & D), choose the 4-star Mercure Paris Gare de Lyon hotel for its perfect location. Since the hotel, you can go in 15 min to The Defense or 30 minutes to Disneyland (R) Paris via the RER A. With the line 1, join in a few minutes the Louvre, the Musée d'Orsay, the Notre-Dame, Champs Elysée. We have thought of everything to meet your expectations, whether you are here on business (use our contemporary meeting rooms and EasyWork by Mercure space) or for leisure (relax with free access to unlimited digital press and a large breakfast buffet). The Mercure Paris Gare de Lyon has Standard rooms equipped with safety box,Tea and Coffee facilities, free water and Privilege Room with featuring exclusive upscale Mercure bedding, an iPhone/iPad docking station, Nespresso machine, free WIFI and minibar, 42" TV with satellite channels, Bathroom with shower. ... more   less 
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Also Known As:
Mercure Paris Gare De Lyon Hotel Paris
Accor Paris Gare De Lyon

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