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“Hotel Etoile Saint-Ferdinand” 4 of 5 bubbles
Review of Hotel Saint-Ferdinand by HappyCulture

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Hotel Saint-Ferdinand by HappyCulture
Ranked #299 of 1,795 Hotels in Paris
Certificate of Excellence
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Hotel Etoile Saint-Ferdinand”
4 of 5 bubbles Reviewed 17 February 2014

Very good location off Avenue Grand Armee. Perfect for what I needed and within walking distance of several restaurants.
Extremely pleasant and helpful staff.
Clean rooms - not the biggest rooms but fine for what I needed.
I would recommend this hotel.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directeur-Ferdinand, Gérant at Hotel Saint-Ferdinand by HappyCulture, responded to this review, 31 March 2014
Dear AnChère Madame,

Thank you for your feedback.

we are glad you enjoyed your stay at the Hotel Etoile Saint Ferdinand.

We hope to see you again.

Kind regards,

Marco Duarte
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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560 reviews from our community

Traveller rating
    236
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    56
    19
    5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
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  • English first
  • French first
  • German first
  • Hebrew first
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English first
Baku, Azerbaijan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 January 2014

I stay at this hotel for the 4th time (2011-2014) with my wife or daughter. Great staff, perfect location, comfortable, although small rooms, free wi-fi. Regular guests remembered and valued. Sincere thanks to all employees of the hotel. See you next year!
Yusif Alkhazov, MD

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yusif A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directeur-Ferdinand, Responsable commercial at Hotel Saint-Ferdinand by HappyCulture, responded to this review, 4 July 2014
Dear Mr. Alkhazov,

Thank you so much for taking the time to share your positive review with us all. We are deeply touched by your words and shall be passing on your kind words to the staff.

We would be very glad to welcome you again in 2015 for your 5th stay!

Kind regards,

Fabian P.
Responsable commercial
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oldham, United Kingdom
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 19 January 2014

We choose this hotel for its location, included breakfast and free wifi (which worked a treat). We booked through Eurostar and had checked out the TripAdvisor reviews which seemed positive. The room (302) was very clean, comfortable and elegant. The bathroom was modern and pleasing. Staff were always friendly and helpful, we were always greeted when passing reception. The breakfast was delightfully French, fresh bread and croissant and boil your own eggs, as well as fruit ham cheese yogurt etc. I can see that people may question the 4 star rating, which must be for some provided services, but it definitely deserves 3+. This is a lovely hotel in a great location and I would choose to return.

Room Tip: Room 302 suited us just fine.
See more room tips
  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Hazel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directeur-Ferdinand, Responsable commercial at Hotel Saint-Ferdinand by HappyCulture, responded to this review, 4 July 2014
Dear Client,

Thank your for taking the time to share your impressions with us all, we are delighted that your stay was such a success and I will be passing your kind words to the receptionist team.

We hope to have the pleasure of welcoming you back as our guests soon again.

Kind regards,

Fabian Papatrechas
Commercial
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 15 January 2014

We booked this hotel through the Eurostar website as part of a special deal, for 2 nights in early January. It turned out to be a real bargain - the room was comfortable and clean, the staff were very friendly and helpful, and the location was better than we were expecting. It's a short walk from two Metro stations (Argentine and Porte Maillot), and there are lots of restaurants and cafés in the area.

Overall, we really enjoyed our stay here - I would definitely come back if I'm ever in the area again!

  • Stayed January 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tassimo84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directeur-Ferdinand, Responsable commercial at Hotel Saint-Ferdinand by HappyCulture, responded to this review, 4 July 2014
Dear Client,

We thank you so much for sharing your impressions on TripAdvisor. We are glad that our hotel could be a nice surprise for you. In fact, our location is an important aspect of our property.

We hope to have the pleasure of serving as your hosts upon your next visit.

Kind regards,

Fabian Papatrechas
Commercial.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 11 January 2014

I stayed in this hotel in December 2013. This hotel claims to be a 4 stars hotel however it does not deserve more than 1 star. When we checked in the lift was not working and we had to climb 6 floors. Once we entered the room on 6 th floor there was a smell in the room which was disgusting. No proper room service. The breakfast was horrible. The rates were too high for the service and quality of the room provided. The lift was under repair for the second day too. Very Bad Experience. Please avoid.

  • Stayed December 2013, travelled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Janesh24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directeur-Ferdinand, Gérant at Hotel Saint-Ferdinand by HappyCulture, responded to this review, 13 January 2014
Dear Janesh24,

We are very sorry for your unfortunate experience in our hotel.
Your experience does not reflect the quality of service that we strive to maintain daily to satisfy our customers.

Your comments are precious as they allow us to continuously improve our level of service.

Do not hesitate to contact us for any help.

Sincerely,

Marco Duarte,
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bergen, Norway
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 11 January 2014

My second (1 night) stay at Etoile Saint-Ferdinand. The room was tiny, but tidy. It had a modern and very clean bathroom (shower & tub). The view from my room was very charming & typical Paris, to a building with French windows across the street.
The location is excellent, with only a two minute walk to Porte Maillot Metro/RER station.
I cannot comment on the breakfast, as I did not have any (not included in the room price).
There was free wifi, working well.
Finally I want to compliment the receptionist (evening as well as morning) for being very pleasant, helpful & informative.

  • Stayed January 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FlyingNorwegian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Livorno, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 5 January 2014

i choose this hotel because the ratings i read about and because it is a “four stars”... actaually i think it is less than a three! first: i took the package called the chocolate night... a box of chocolate for a pleasent stay.... and in addition i took the service “romantic night” to surprise my girlfriend.. it consisted in having the room set with rose’s petals, games of candles, a box of chocolates, champagne and massage oil... So when it was the day I was really excited ot see my girlfriend face... but nothing happened because when she stepped in the room nothing was set.. they forgot! The box of chocolate was really really small! (four chocolates at all). So i complained with the girl at the reception and with an excuse i went out with my girlfriend giving the hotel personnel the time to set the room up. When i came back the room was fixed, my girlfriend was surprised and happy but i was not. the rose petals were fake, the game of candle were just 5 fake candles and the champagne was a cheap one. beside that the room smelled weird i don’t why, maybe it was painted up recently, the safe was blocked and couldent be closed, so i complained every day, and every day i was told tomorrow... till the end of my staying (6 nights), the elevator was out of was 3 days out of 6 and the basin in my bathroom was cracked, and the walls were really so thin that i could hear the couple in the next room. fortunatelly they were loud. Not a four stars at all!!!!! by the way the staff was always kind.

  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank robbertiello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directeur-Ferdinand, Gérant at Hotel Saint-Ferdinand by HappyCulture, responded to this review, 13 January 2014
Dear Robbertie,

Thank you for sharing your impressions about our hotel Etoile Saint Ferdinand.

We are very sorry for your unfortunate experience during your stay. Unfortunately, we should stopped the lift for three days because of the new Security rules and we confirm that we did some renovation works in that room. The skin have been changed some days after.

Your experience does not reflect the quality of service that we strive to maintain daily to satisfy our customers.


We took note of your comments. They allow us to continuously improve our level of service.

Sincerely,


Marco Duarte,
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Saint-Ferdinand by HappyCulture

Property: Hotel Saint-Ferdinand by HappyCulture
Address: 36 rue Saint Ferdinand | 17th Arr., 75017 Paris, France
Region: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Airport Transportation
Hotel Style:
#186 Luxury Hotel in Paris
#318 Business Hotel in Paris
#364 Romantic Hotel in Paris
#416 Family Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Saint-Ferdinand by HappyCulture 4*
Number of rooms: 42
Official Description (provided by the hotel):
The Etoile Saint Ferdinand is a unique 4 * in the heart of Paris between Place de l'Etoile, the Palais des Congrès and La Défense. It exudes a peaceful and typically Parisian atmosphere. The classic and refined decor of the hotel will provide you serenity and wellness, in a style coming from the tradition of the City of Light. ... more   less 
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Also Known As:
Best Western Paris
Paris Best Western

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