We stayed here over the weekend of our wedding anniversary 19/20 October 2013. We have previously stayed at Raffles Singapore twice and to be honest we expected similar service here but sadly did not recieve it.
We arrived at lunch time and our room was not ready, we were advised to return after 2pm when it would be, we returned at 3.15 and it was still not ready.
Through out our stay staff spoke to us in French repeatedly they did not know we were English, in Raffles Singapore they knew our names.
In all the restaurants we had issues, the Italian with the wine waiter and other staff who just seemed too pushy with add ons like truffles before we even decided on our choices.of food. We were tired so gave them the benefit of doubt. The French was late opening on Sunday and no one could tell us when it would open as they had a team meeeting going on, we were annoyed as we had an early departure the following day.
At breakfast the waiter forgot our drinks order and we had to call him over and re order. At dinner in the French they sat us at the coldest table by the window so we asked to be moved, there was no one else in at the time!! Several couples after us were seated there and also asked to be moved too! The wine waiter here too thought my wine choice, of a Euro 125 bottle of Chablis, too young for my fish.
We have booked Raffles Praslin next May for a week and are reconsidering if we should go.
The room we had in France was spotless and the pool area very good, restaurants aside the hotel was fine but not a patch on Raffles Singapore. It might have helped if the menus and wine lists had been placed in rooms as they were quite complicated to find your way through, especially when tired and pressured.
- Official Description (provided by the hotel):
- Just steps from the Champs Elysees and Arc de Triomphe, Le Royal Monceau - Raffles Paris is the most exciting 5-star luxury hotel in the City of Lights, combining Parisian Chic with relaxed sophistication. Imbued with the original spirit of the 1930s when it first opened, this contemporary masterpiece designed by Philippe Starck features 149 spacious rooms and suites, with three outstanding Presidential Suites, a 99-seat cinema theatre, an art gallery, an exclusive service of Art Concierge and a private art collection. The Spa My Blend by Clarins, 1,500 sqm of ethereal white paradise, offers the ultimate urban escape for complete relaxation and indulgence. With the longest swimming pool in a Paris hotel, personal trainers, a wide range of yoga and Pilates classes, a hammam, watsu basin and exclusive treatment rooms, this award-winning spa takes rejuvenation to another level. From the contemporary French authenticity of La Cuisine to the celebration of Italian regional food in Il Carpaccio (awarded one Michelin star), dining at Le Royal Monceau - Raffles Paris' restaurants is a truly memorable experience. The desserts, all created by pastry superstar Pierre Herme, are the perfect finale to any meal. Colourful and wonderfully sophisticated, Le Royal Monceau - Raffles Paris is the epitome of Parisian vibrancy and elegance - a true one-off. ... more less
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- Also Known As:
- Le Royal Monceau-Raffles Paris Hotel Paris
- Royal Monceau Hotel
- Royal Monceau Paris
- Hotel Royal Monceau