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“The best service I ever have had” 5 of 5 bubbles
Review of Le Royal Monceau-Raffles Paris

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Le Royal Monceau-Raffles Paris
Ranked #15 of 1,795 Hotels in Paris
Certificate of Excellence
Californis
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The best service I ever have had”
5 of 5 bubbles Reviewed 23 June 2014

The best service I ever have had in a hotel. It beats the Four Seasons by a mile. The friendliest people, the food was superb. The rooms were beautiful, towels very soft, the hotel decor was beautiful . FYI. I'M NOT EASY TO PLEASE.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Miriam1128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leroyalmonceauparis, Directeur général at Le Royal Monceau-Raffles Paris, responded to this review, 24 June 2014
Dear Miriam,

We could not be more pleased to have received your comment on the service and the quality of our team. At Le Royal Monceau Raffles Paris, we truly believe that our people make the difference and it is a real compliment that you consider to have received the best service you have ever had.

We are most grateful to you for this glowing review and mostly that you chose to stay with us during your last visit in the City of Lights.

We look forward to the pleasure of welcoming you back to Le Royal Monceau Raffles Paris, your Parisian home.

Kindest Regards,

Serge Ethuin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,153 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
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English first
Christchurch, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

My husband and I enjoyed our very special stay here at Le Royal. The staff and service were outstanding and the interior decoration was well put together - sort of modern retro design. Great food and service - friendly and helpful staff.
The room was a little small but well appointed with some quirky additions z( like the guitar!). The price was a little steep but worth it for a splurge!!

  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MalTimeTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leroyalmonceauparis, Directeur général at Le Royal Monceau-Raffles Paris, responded to this review, 24 June 2014
Dear Madam,

Thank you very much for his outstanding review you took the time to post after your recent stay at Le Royal Monceau Raffles Paris.

We are delighted to read that you had a very special stay with us and enjoyed the design, the quality of the food and the service. I will share your compliments with our entire team as they are always pleased to receive the feedback of our guest .

We hope that we will have the pleasure of welcoming you back to your Parisian home.

Kindest Regards,

Serge Ethuin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey, UK
Level Contributor
105 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed 22 June 2014

Everything about this hotel is 5 star! The rooms are awesome- very modern, spacious, extremely comfortable, walk in wardrobes, large bathrooms, tv in the mirror at the bottom of the bed and you even get your own guitar for your stay( don't worry rooms are sound proof!). The pool and spa are fantastic! The restaurants are out of this world!! Concierge service was 10/10. Everything was perfect and when we return to Paris one day this will DEFINITELY be the hotel we choose to stay in again. Thank you for a wonderful stay! :-)

Room Tip: All are gorgeous!!!
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stephmck1312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leroyalmonceauparis, Directeur général at Le Royal Monceau-Raffles Paris, responded to this review, 24 June 2014
Dear Madam,

“Merci Beaucoup” as the French would say.

In deed thank you very much for choosing Le Royal Monceau Raffles Paris for your recent visit in the City of Lights and for recommending us on TripAdvisor.

We are delighted to read that you had such a pleasant stay with us and that you could enjoy the unique touches of Le Royal Monceau as the guitars, the TV in the mirror, … We have also been sincerely touched by your compliments on the concierge service and the restaurants . Be assured that I will share your fabulous review with the entire team.

Again thank you for your kind support, we look forward to the pleasure of welcoming you back to your Parisian home.

Kindest Regards,

Serge Ethuin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

We stayed in this hotel with our 3 children in two adjoining rooms. The rooms and bathrooms were complete luxury and incredibly comfortable. The drinks and cookies waiting for us in our room were a lovely touch. The staff are friendly and always smiling. The breakfasts were super with something to suit all tastes. The decor over the entire hotel is breath taking with lots or amazing touches including the beautiful cups and saucers. Always something to admire ..
We used the spa pool but did not have any treatments. Which I can only imagine are of the highest quality.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank claire j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leroyalmonceauparis, Directeur général at Le Royal Monceau-Raffles Paris, responded to this review, 11 June 2014
Dear Claire,

Thank you very much for this Luxurious review on your recent family vacation in the City of Lights.

We are most grateful that you took the time to comment your experience at Le Royal Monceau Raffles Paris on this portal. The support of our guest is extremely rewarding for our team who greatly appreciated your compliments on the friendly and smiling service you received.

We are delighted that your 3 children and you appreciated the comfort of the rooms, the breakfast, the amenities and the décor. The satisfaction of our guest is our highest priority and we are delighted to have exceeded your expectations.

We look forward to the pleasure of welcoming you back to Le Royal Monceau Raffles Paris, Your Parisian Home.

Kindest Regards to Madrid,

Ömer Acar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ladera Ranch, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 5 June 2014

Everything was perfect with our stay at Le Royal Monceau...from the extremely friendly & helpful staff, to the location (just steps from the Arc de Triumph), to the beautifully decorated hotel and rooms. We were treated like royalty and would highly recommend!!

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Raffles Hotels & Resorts

Helpful?
2 Thank MEspeleta-CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leroyalmonceauparis, Directeur général at Le Royal Monceau-Raffles Paris, responded to this review, 7 June 2014
Dear Sir, Dear Madam,

How delightful it is to read your comment! Thank you very much for taking the time to publish this review on Tripadvisor!

The entire team of Le Royal Monceau Raffles Paris strives to provide excellent service and there is no greater reward than your kind words.

Hoping to have the pleasure of welcoming you back soon to your Parisian home,

Kindest regards,

Ömer Acar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

This hotel really offers everything one would expect from a Parisian luxury hotel. Location, amenities, rooms, Spa, food are all excellent. Very professional and smiling staff is a nice surprise in Paris. Bar and restaurants are excellent. Don't miss the Sunday brunch.
Rooms have been nicely redocarated a la Stark but not cold modern, rather warm and cozy. We will be returning soon.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank HillTopB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leroyalmonceauparis, Directeur général at Le Royal Monceau-Raffles Paris, responded to this review, 3 June 2014
Dear Madam, Dear Sir,

Merci Beaucoup as the French would say. In deed thank you very much for this glowing review you took the time wrote after your recent trip to the City of Lights.

We are delighted that you enjoyed the decoration of the hotel with its contemporary and warm vibes. Philippe Starck, Joanna de Vasconcelos, Kochiro Doi, … and Stephane Callais are among the great contemporary names who gave that unique artistic soul to Le Royal Monceau Raffles Paris.

Be assured that I have already share this article with all the team who was thrilled to read that you are falling in love with Le Royal Monceau. Your feedback is highly encouraging to them and will for sure reinforce their passion.

We already look forward to the pleasure of welcoming you back to Le Royal Monceau, Your Parisian home.

Kindest Regards,

Ömer Acar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seoul, South Korea
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

This hotel is an exceptional hotel with very unique styling by the French designer Phillippe Starck. Even the 1-star Michelin restaurant La Cuisine on the ground floor has cups designed by him. The staff were very sincere and helpful. The room and bathroom were spacious and the details of all the things in the room such as drawings, a guitar, lamps, small couches made the stay very enjoyable. The location is a walking distance from Arc de Triomphe or the Champs Elysees. The pool and spa facility is just amazing. The swimming pool is rather small but the area is beautiful. For men, after a short swim you can enjoy at least 4 types of sauna. Well, just go to their website and have a look at the photos. You'll experience what you see there. To conclude, the hotel is a little pricey but my fiancee and I love this hotel and because everything was so perfect I even proposed to my fiancee on the night we stayed here. So I think we are definitely returning to Le Royal Monceau Raffles Paris in the future.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Daniel N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leroyalmonceauparis, Directeur général at Le Royal Monceau-Raffles Paris, responded to this review, 7 June 2014
Dear Sir,

First of all, congratulations on your engagement! We are thrilled to hear that you chose Le Royal Monceau Raffles Paris for this very special occasion!

Thank you very much for your kind comments and for taking the time to share your experience on Tripadvisor.

We are delighted to read that you enjoyed the room, the location, the Spa My Blend By Clarins and look forward to the pleasure of welcoming you back soon at Le Royal Monceau Raffles Paris with your fiancée.

Best wishes,

Ömer Acar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Royal Monceau-Raffles Paris

Property: Le Royal Monceau-Raffles Paris
Address: 37 Avenue Hoche, 75008 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Paris
#8 Romantic Hotel in Paris
#10 Spa Hotel in Paris
#12 Luxury Hotel in Paris
#56 Family Hotel in Paris
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Le Royal Monceau-Raffles Paris 5*
Number of rooms: 149
Official Description (provided by the hotel):
Just steps from the Champs Elysees and Arc de Triomphe, Le Royal Monceau - Raffles Paris is the most exciting 5-star luxury hotel in the City of Lights, combining Parisian Chic with relaxed sophistication. Imbued with the original spirit of the 1930s when it first opened, this contemporary masterpiece designed by Philippe Starck features 149 spacious rooms and suites, with three outstanding Presidential Suites, a 99-seat cinema theatre, an art gallery, an exclusive service of Art Concierge and a private art collection. The Spa My Blend by Clarins, 1,500 sqm of ethereal white paradise, offers the ultimate urban escape for complete relaxation and indulgence. With the longest swimming pool in a Paris hotel, personal trainers, a wide range of yoga and Pilates classes, a hammam, watsu basin and exclusive treatment rooms, this award-winning spa takes rejuvenation to another level. From the contemporary French authenticity of La Cuisine to the celebration of Italian regional food in Il Carpaccio (awarded one Michelin star), dining at Le Royal Monceau - Raffles Paris' restaurants is a truly memorable experience. The desserts, all created by pastry superstar Pierre Herme, are the perfect finale to any meal. Colourful and wonderfully sophisticated, Le Royal Monceau - Raffles Paris is the epitome of Parisian vibrancy and elegance - a true one-off. ... more   less 
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Also Known As:
Le Royal Monceau-Raffles Paris Hotel Paris
Royal Monceau Hotel
Royal Monceau Paris
Hotel Royal Monceau

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