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“Comfortable well situated hotel”

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Hotel Napoleon Paris
Ranked #143 of 1,796 Hotels in Paris
Certificate of Excellence
Jersey, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Comfortable well situated hotel”
4 of 5 bubbles Reviewed 29 October 2013

We stayed here in February 2013 for about 5 days. The Hotel was very well situated close to the Champs Elysees and the Arc De Triomphe. The hotel itself was lovely, from when we first walked the decor and ambience was warm and inviting and the service was good. Our room was very nice and spacious and the bed was really comfortable. The bathroom was a little on the small size and the shower wasn't the best if I was being picky but we managed. On our arrival we were tired and hungry so decided to eat in the Hotel Brasserie which was nice but nothing special really. I had a chicken club sandwich which set me back 20 euros but this seems to be the going rate in Paris, it is very expensive! All in all we really enjoyed our stay at this Hotel and I would recommend it to other travellers.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Danzinni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larissa G, Web Coordinator at Hotel Napoleon Paris, responded to this review, 4 November 2013
Dear guest,

First of all we would like to thank you to choose the Hotel Napoleon during your last experience in the City of lights.
We appreciate your kind compliments and your words about the service and the hotel location. We are pleased to learn about your good experience with us and we thank you for your kind recommendations.

We look forward to welcoming during your next trip to Paris.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,207 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (159)
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English first
Paris, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 28 October 2013

Stayed for a long weekend (Thursday - Monday). Took a suite and had a fab room with a separate area for my daughter. Also got one of only two rooms with a patio/terrace overlooking the avenue which was lovely. Staff at reception and in the bar / snack area all fabulous. Room service was very slow and my wife ended up going down to reception in her PJs for a tray of tea which we had phoned for 3 times over the course of an hour. The suite cost 470 euros per night which was pretty good for the room we had although it grates with me that I had to pay an additional 20 euros per day for internet and an additional 28 euros each for breakfast. Overall though a good place to stay and handy for flagship stores in Champs Elysees.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alpha_Papa_Jr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larissa G, Web Coordinator at Hotel Napoleon Paris, responded to this review, 4 November 2013
Dear guest,

Thank you for sharing your feedback on TripAdvisor. We are sincerely sorry to hear that you were disappointed with the room service; your comment have been already discussed with the concerned department and we are doing our best to improve on this point.
We appreciate your comments and we are delighted of all your compliments about the room and the nice view from your room.
We look forward to welcoming you back during your next trip to Paris.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
88 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 28 October 2013

This hotel was so Parisian and in an amazing location. We walked out the front door and just to the right 100m is the Arc de Triumph. The staff were very friendly with good english and very happy to assist with taxis and sightseeing guidance.
Our room was beautiful I managed to get this room for myself and my 2 daughters on a website with last minute discount rates and couldnt have been happier. Would definately stay there again if I am back in Paris.A+

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank suemh373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larissa G, Web Coordinatrice at Hotel Napoleon Paris, responded to this review, 4 November 2013
Dear guest,

Thank you for spending your time to comment your recent stay at the hotel. We are pleased to learn that you had a good experience, with us and we look forward to welcoming you back on your next trip to Paris!

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pearland, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 27 October 2013

This hotel offers spacious rooms, but must request corner room. Very close to shopping center main drag. The service is outstanding, even for a French Hotel. The only issue I had was that there was no restaurant.

Stayed May 2013, travelled on business
Helpful?
Thank nwilms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larissa G, Web Coordinator at Hotel Napoleon Paris, responded to this review, 5 November 2013
Dear guest,

We appreciate your compliments and we are very glad to know that you had a pleasant stay with us and that you appreciated the central location of our hotel as well as our helpful staff.
Please note that we have a restaurant in the hotel open every day.
The Bivouac Café is open for lunch from Monday to Friday from 12:00 to 2:30 P.M.
The breakfast service is open from 7:00 A.M. to 10:00 A.M. and the weekends is open from 7:00 A.M to 11 A.M
We have a lounge bar ideal for a drink after a shopping day, open from Monday to Friday from 2:00 P.M. until midnight.

Thank you again for your nice review and we look forward to welcoming you back on your next trip to Paris.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 26 October 2013

My wife and I have recently returned from a 3 night honeymoon break at the hotel, having booked an executive room and I have to say that we really enjoyed the trip. We arrived in Paris on an early flight and the staff were more than happy to assist us with the storage of our bags until the room was ready. This gave us an opportunity to explore the surroundings and to get our bearings. As people have already mentioned the location is fantastic with a Metro stop very close by and the Arc de Triomphe and Champs Élysées just around the corner. We found it to be a great base to explore the city whether on foot or Metro. Airport shuttle buses stop near the Arc making access to the hotel very easy.

The room was very clean and a decent size given the age of the building and the bed was really comfortable. We ate lunch at the restaurant on one occasion and the food was great, albeit expensive, but then most of Paris is !! We skipped breakfast at the hotel (28 Euros each) preferring to grab a coffee and a pastry at one of the nearby cafe's where various options are available.

Upon arrival the management advised us of some ongoing building work and we received a gift of some toiletries as compensation. To be honest, the work, whatever and wherever it was didn't bother us in the slightest. The room was quite warm on occasions and the air conditioning didn't seem to make much of a difference, but that was a minor concern overall given the time of year.

The Staff were very friendly and helpful and we would have no qualms in recommending the hotel to others - We certainly hope to return ourselves at some point in the future !

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BigVern1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larissa G, Web Coordinator at Hotel Napoleon Paris, responded to this review, 4 November 2013
Dear guest,

Thank you for sharing your kind comments on Tripadvisor. We are so pleased to hear that you appreciated your stay. As you mentioned, the Napoleon Hotel has an ideal location for shopping and for have access to the major tourist spots in Paris. We thank you for your compliments concerning the service of our staff, it is important to us that our guests feel welcome and comfortable at the Hotel. We look forward to welcoming you back on your next trip to Paris.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria, South Africa
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 14 October 2013 via mobile

This family owned hotel is conveniently located next to a metro stop , one street away from the Champs Elysee and a stones throw from the Arc de Triomphe. We were warmly welcomed back by reception and informed that our room would be available in a few minutes despite our arriving a good few hours before check in - always good news after a long flight. We had no sooner ordered our cappuccino in the lounge when we were informed that our room was ready. Wi fi in the lounge area is free but charges apply for in room use. Our luggage had already been taken up to our room without us having to request it. Our room was well appointed with a really comfortable bed. Bathroom had beautifully presented l'occitane toiletries and some of the softest, fluffiest towels I've used at a hotel.
Breakfast is served buffet style with hot food kept in warming dishes and not prepared to order. There is an a la carte menu from which one can order omelettes etc for an extra charge. Fresh fruit, yoghurt, cold meats and cheeses are on offer with freshly baked pastries etc.
We had a very pleasant stay at the Napoleon and if ever in Paris again will definitely choose to stay here.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank Bennita O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larissa G, Web Coordinator at Hotel Napoleon Paris, responded to this review, 17 October 2013
Dear guest,

We would like to give you a special thank you for your fidelity. We are very pleased to learn about your last experience at the hotel and we are very grateful for it! We appreciate your kind comments about the service and the location of the hotel; it is important to offer to our clients a warm welcome.

We look forward to welcome you back during your next visit in Paris.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antigua, Guatemala
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 13 October 2013

Stayed here with my wife celebrating our 2 year anniversary and we enjoyed it. The standard room was a bit small, but well decorated and a very comfortable bed. At the time, beginning of September, they had some construction going on, but we didnt notice at all, until we found a gift they left for us in the bed saying sorry for the inconvenience. There is wifi in the room with charge, free wifi is available in the lobby and bar. The staff was helpful and friendly. The hotel location is unbeatable, 1 block away from metro station. Good places to change money around, better rates than the hotel, train stations or airport.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GuateRider_650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larissa G, Web Coordinator at Hotel Napoleon Paris, responded to this review, 14 October 2013
Dear guest,

We are very happy to know that you have appreciated your stay for celebrate your second wedding anniversary. Congratulations!! We are pleased to know that you have selected the Hotel Napoleon for this special moment.
Thanks you for your compliments and recommendations about our services and our location. We hope to welcome you back during your next visit to Paris!

Kind regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Napoleon Paris

Property: Hotel Napoleon Paris
Address: 40 avenue de Friedland, 75008 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #143 of 1,796 Hotels in Paris
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hotel Napoleon Paris 5*
Number of rooms: 102
Official Description (provided by the hotel):
Behind the history of the hotel, hides a love story.... The love story between a rich Russian businessman, Alexander Pavlovich Kliaguine, and a young french student who first met at a "literature salon" in 1928. It was love at first sight. In order to introduce her to Parisian "high society" at the time, he bought a hotel in the prestigious 8th arrondissement and gave it to her as a wedding present. Still today the hotel belongs to the Kliaguine family. Today, following a large renovation program, the hotel is proud to announce its 5th star. With its unique location, just a short walk away from the Champs-Elysees and the Arc de Triomphe, the Hotel Napoleon is one of the most legendary hotels of the city: a fine address to discover and rediscover. Our 52 rooms and 50 Suites are all designed in the Empire style with newly refurbished and modernized colors. A Parisian atmosphere still remains in the Hotel. The Napoleon includes also a Bar- Restaurant: the Bivouac Cafe, 8 meeting spaces and a fitness room. ... more   less 
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