I stayed here with high expectation but was really frustrated. This hotel is let down by its staff, very very high mini bar costs(£6 for a bottle of water) there is no complementary water in the room!! The cleaner left dirty cups when servicing the room but put them back where they should be!! Took glasses from room and did not replace them. Shower leaked all over bathroom as was big sealed at floor. We had ants in the room!! Was moved to a roof terrace as the view we had was if a walk and a pigeon net and had to argue about the €150 per night up grade cost.. Toiletries where not always replenished. Staff in general are Rude and not helpful. Everything has a price..
No hotel cars.. Restaurant was £250 for 2 and was average at best.. More 3 star than 5 star...
- Official Description (provided by the hotel):
- Behind the history of the hotel, hides a love story.... The love story between a rich Russian businessman, Alexander Pavlovich Kliaguine, and a young french student who first met at a "literature salon" in 1928. It was love at first sight. In order to introduce her to Parisian "high society" at the time, he bought a hotel in the prestigious 8th arrondissement and gave it to her as a wedding present. Still today the hotel belongs to the Kliaguine family. Today, following a large renovation program, the hotel is proud to announce its 5th star. With its unique location, just a short walk away from the Champs-Elysees and the Arc de Triomphe, the Hotel Napoleon is one of the most legendary hotels of the city: a fine address to discover and rediscover. Our 52 rooms and 50 Suites are all designed in the Empire style with newly refurbished and modernized colors. A Parisian atmosphere still remains in the Hotel. The Napoleon includes also a Bar- Restaurant: the Bivouac Cafe, 8 meeting spaces and a fitness room. ... more less
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