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“Average, clean.”

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Mercure Paris Opera Faubourg Montmartre
Ranked #929 of 1,803 Hotels in Paris
Reviewed 27 November 2013

  • Stayed: November 2013, travelled as a couple
    • Value
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Review collected in partnership with Accorhotels.com
Thank Andrew W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SYLVIEGONIN, Directeur général at Mercure Paris Opera Faubourg Montmartre, responded to this reviewResponded 1 December 2013

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122 - 128 of 737 reviews

Reviewed 18 November 2013 via mobile

We stayed here for 3 nights oct 27-30th & was very happy with this hotel. We had a lovely front double room very clean & free Wifi that was very fast. Would be happy to stay here again. The location was really good we could easily walk to galleries Lafayette, the train station & lots of cafés to choose from

  • Stayed: October 2013
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Thank wishingPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SYLVIEGONIN, Directeur général at Mercure Paris Opera Faubourg Montmartre, responded to this reviewResponded 22 November 2013

Good evening,

We thank you very much and we look forward to welcoming you soon.
Best regards

S. Gonin
Manager

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Reviewed 24 October 2013

  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank Jo S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SYLVIEGONIN, Directeur général at Mercure Paris Opera Faubourg Montmartre, responded to this reviewResponded 25 October 2013

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Reviewed 21 October 2013

This was a VERY Disappointing Stay! I had a sewage smell in my room the entire stay--They were sold out so I couldn't change. Finally it got so bad that the Front desk person came up and tried to spray Air Freshener into the Toilet. Seriously?? I finally got my room changed on the last night and it was on the back side of the Hotel to a much larger room. (Hint: My original room was tiny like most Parisian Hotels, but the other room was MUCH nicer and larger--so they HAVE nicer rooms). They didnt even offer me any compensation for having to move my own things from one floor to the next. AVOID this place if at all possible. I am a Travel Agent and I had 41 people in another Hotel--which was much Better This was the overflow for 3 of us.

Room Tip: Ask for a larger room.
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  • Stayed: October 2013, travelled on business
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6  Thank DouglasColon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SYLVIEGONIN, Directeur général at Mercure Paris Opera Faubourg Montmartre, responded to this reviewResponded 25 October 2013

Dear Sir,

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Note that in case of technical problem, you can call 1010 (or 2424 in a next future) from your room, we will find a solution. Do not hesitate, we are at your disposal.
Best regards

S. Gonin
Manager

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Reviewed 21 October 2013

Paris used to be my second home, and whenever I go back I try and stay in an Accor hotel due to my many nights of staying with them. For this particular weekend we chose the Mercure Monty for it's great location, we wanted to explore the festival in Commerce, Pere Lachaise and of course the Eiffel Tower, and each of these areas are very easy to get to from the Grand Boulevard station right nearby. The hotel is a 10 minute walk from Gare Du Nord, and about the same to Opera and the wonderful sights there. The inside of the hotel is clean, reception staff courteous and helpful, and the rooms modern and quaint - everything I would expect from Mercure, and Accor.

Room Tip: Facing the street, high level with balcony you can walk onto.
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  • Stayed: October 2013, travelled as a couple
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3  Thank therealjohnlowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SYLVIEGONIN, Directeur général at Mercure Paris Opera Faubourg Montmartre, responded to this reviewResponded 25 October 2013

Good evening,

We thank you very much for you comments about Mercure Paris Monty Opera.
See you soon !
Best regards

S. Gonin
Manager

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Reviewed 12 October 2013

Good things first: nice breakfast, staff in general helpful, decent wifi (although required a new code from front desk next day), easy area for business, train stations, not too far from metro. The bad: paper thin walls - you can believe the reviews - and slamming doors so not much sleep. Slow cleaning. Hard bed. No desk or work area in room. One small elevator, so lots of waiting. Really curious how this is a 4* hotel...

  • Stayed: October 2013, travelled on business
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1  Thank maurikei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SYLVIEGONIN, Directeur général at Mercure Paris Opera Faubourg Montmartre, responded to this reviewResponded 15 October 2013

Dear Sir,

First of all, we would like to thank you for choosing our hotel for your stay
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to correct the malfunctionings concerning the heater that you mentioned.
Yours faithfully,
S. Gonin
Manager

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Reviewed 15 September 2013

  • Stayed: September 2013, travelled on business
    • Value
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    • Sleep Quality
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Review collected in partnership with Accorhotels.com
2  Thank brian_hansen
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SYLVIEGONIN, Directeur général at Mercure Paris Opera Faubourg Montmartre, responded to this reviewResponded 20 September 2013

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Additional Information about Mercure Paris Opera Faubourg Montmartre

Address: 5 rue de Montyon, 75009 Paris, France
Region: France > Ile-de-France > Paris > Opera / Bourse
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#436 Luxury Hotel in Paris
#504 Business Hotel in Paris
Price Range: £78 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Opera Faubourg Montmartre 4*
Number of rooms: 69
Official Description (provided by the hotel):
Located between the Sacre Coeur church and the Louvre Museum , in the heart of the Opera aera, near the Galaries Lafayette and Musée Grevin, the Mercure Opera Faubourg Montmartre welcomes you in an elegant ambiance Art Deco. With comfortable and cozy rooms, the hotel is ideal for business or leisure trips. Visit our bar and enjoy the after-work entertainment. The hotel offers a complimentary business center, WiFi, and a 24/24 service. ... more   less 
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Also Known As:
Mercure Paris Monty Opera Hotel Paris
Accor Paris Monty Opera

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