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“Correct”

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Mercure Paris Opera Faubourg Montmartre
Ranked #846 of 1,800 Hotels in Paris
Budapest, Hungary
2 reviews
“Correct”
Reviewed 29 November 2013

The breakfast was good, the services and employees are also correct, they were very helpful. The walls are really thin, you can't sleep well because of the noises coming from the other rooms and from the street.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Kokosmith1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SYLVIEGONIN, Directeur général at Mercure Paris Opera Faubourg Montmartre, responded to this review, 1 December 2013
Dear Sir,

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Very best regards

S. Gonin
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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721 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
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perth
Level 5 Contributor
52 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 18 November 2013 via mobile

We stayed here for 3 nights oct 27-30th & was very happy with this hotel. We had a lovely front double room very clean & free Wifi that was very fast. Would be happy to stay here again. The location was really good we could easily walk to galleries Lafayette, the train station & lots of cafés to choose from

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wishingPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SYLVIEGONIN, Directeur général at Mercure Paris Opera Faubourg Montmartre, responded to this review, 22 November 2013
Good evening,

We thank you very much and we look forward to welcoming you soon.
Best regards

S. Gonin
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 4 Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 October 2013

This was a VERY Disappointing Stay! I had a sewage smell in my room the entire stay--They were sold out so I couldn't change. Finally it got so bad that the Front desk person came up and tried to spray Air Freshener into the Toilet. Seriously?? I finally got my room changed on the last night and it was on the back side of the Hotel to a much larger room. (Hint: My original room was tiny like most Parisian Hotels, but the other room was MUCH nicer and larger--so they HAVE nicer rooms). They didnt even offer me any compensation for having to move my own things from one floor to the next. AVOID this place if at all possible. I am a Travel Agent and I had 41 people in another Hotel--which was much Better This was the overflow for 3 of us.

Room Tip: Ask for a larger room.
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank DouglasColon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SYLVIEGONIN, Directeur général at Mercure Paris Opera Faubourg Montmartre, responded to this review, 25 October 2013
Dear Sir,

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Note that in case of technical problem, you can call 1010 (or 2424 in a next future) from your room, we will find a solution. Do not hesitate, we are at your disposal.
Best regards

S. Gonin
Manager
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Travellers are raving about these Paris hotels

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2013

Paris used to be my second home, and whenever I go back I try and stay in an Accor hotel due to my many nights of staying with them. For this particular weekend we chose the Mercure Monty for it's great location, we wanted to explore the festival in Commerce, Pere Lachaise and of course the Eiffel Tower, and each of these areas are very easy to get to from the Grand Boulevard station right nearby. The hotel is a 10 minute walk from Gare Du Nord, and about the same to Opera and the wonderful sights there. The inside of the hotel is clean, reception staff courteous and helpful, and the rooms modern and quaint - everything I would expect from Mercure, and Accor.

Room Tip: Facing the street, high level with balcony you can walk onto.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank therealjohnlowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SYLVIEGONIN, Directeur général at Mercure Paris Opera Faubourg Montmartre, responded to this review, 25 October 2013
Good evening,

We thank you very much for you comments about Mercure Paris Monty Opera.
See you soon !
Best regards

S. Gonin
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coral Gables, Florida
Level 5 Contributor
81 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 12 October 2013

Good things first: nice breakfast, staff in general helpful, decent wifi (although required a new code from front desk next day), easy area for business, train stations, not too far from metro. The bad: paper thin walls - you can believe the reviews - and slamming doors so not much sleep. Slow cleaning. Hard bed. No desk or work area in room. One small elevator, so lots of waiting. Really curious how this is a 4* hotel...

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maurikei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SYLVIEGONIN, Directeur général at Mercure Paris Opera Faubourg Montmartre, responded to this review, 15 October 2013
Dear Sir,

First of all, we would like to thank you for choosing our hotel for your stay
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to correct the malfunctionings concerning the heater that you mentioned.
Yours faithfully,
S. Gonin
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Paris Opera Faubourg Montmartre

Property: Mercure Paris Opera Faubourg Montmartre
Address: 5 rue de Montyon, 75009 Paris, France
Region: France > Ile-de-France > Paris > Opera / Bourse
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#414 Luxury Hotel in Paris
#504 Business Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mercure Paris Opera Faubourg Montmartre 4*
Number of rooms: 69
Official Description (provided by the hotel):
Located between the Sacre Coeur church and the Louvre Museum , in the heart of the Opera aera, near the Galaries Lafayette and Musée Grevin, the Mercure Opera Faubourg Montmartre welcomes you in an elegant ambiance Art Deco. With comfortable and cozy rooms, the hotel is ideal for business or leisure trips. Visit our bar and enjoy the after-work entertainment. The hotel offers a complimentary business center, WiFi, and a 24/24 service. ... more   less 
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Also Known As:
Mercure Paris Monty Opera Hotel Paris
Accor Paris Monty Opera

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