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All reviews moulin rouge boutique hotel breakfast was excellent busy street clean hotel central paris montmartre metro foyer
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Reviewed 31 January 2017 via mobile

I don't usually write reviews, which is quite hypocritical of me, as I read them all the time! But I was so impressed with this hotel I felt obliged to.
My fiancé and I have just got back from a three night stay in this lovely hotel in Paris.
We arrived by euro star and walked to the hotel, it is about a 20 minute walk.
On arrival check in was quick and easy. The reception staff we're all very helpful. They explained to us the happy culture happy time, which I had read about on their website but hadn't fully appreciated what it meant. There are 20 happy culture hotels in Paris all of which have a happy hour between 6-8pm. As guests of the chain you can visit any hotel between these times and sample free drinks and nibbles. Some hotels offer wine, others cocktails and one even had champagne. There are 4 in close walking distance to Josephine and my partner and I tried them all during our three nights stays. Every hotel was quirky and individual but what was consistent was the welcoming and friendless of the staff. We had wondered whether we would get a frosty reception at the other hotels, popping in for a free glass of wine! But we couldn't have been more pleasantly surprised, the staff chatted happily to us and seemed genuinely pleased that we were using the happy hour time as it was clearly intended. Never experienced such a quirky and generous offering from a hotel chain before and when you've spent all day walking around Paris, it's a lovely way to weave your way back to the hotel!
Anyway the room itself, was small as people have said. But it wasn't so small that you couldn't move around. We had hand luggage sized suitcases which fitted comfortably under our bed and there was a wardrobe that fitted all our clothes for 4 days. The photos on the website are quite reflective of the room sizes so we certainly weren't surprised or disappointed. For us personally, on a city break like this we want to be out and about taking in the sights of the city and only want to use our room to sleep comfortably and get ready in, which it was more than adequate for.
When we arrived our room was very hot, but it had huge opening windows on to a Juliet balcony. we opened the windows wide for 10 minutes and the room cooled down significantly. We also turned the radiator off, it really wasn't a problem.
Breakfast was delicious, the lady that works in the quirky little cellar where you eat breakfast was very happy and friendly. Hot Scrambled eggs and mini sausages were a surprise addition for us, I presumed it would be cold food only. The pastries and yoghurts etc were all really tasty and set you up for the rest of the day well.
Location wise, we loved it. Moulin rouge is about 3 minutes walk up the road and scare coeur is about 20 minutes. Also the love wall is very near by and recommended to us by reception. We didn't know anything about it but it was so lovely to see. We walked everywhere on our trip, down to the Norte Dame cathedral, to the Eiffel Tower and everywhere in between. The Eiffel Tower is about and hours walk but you see so much more of Paris this way and the walk was comfortable, not hilly or strenuous.
Area wise we felt completely safe day and night. When you get to the main road with the moulin rouge on it, there are sex shops and strip clubs. We also saw one group of 3 prostitutes, once. But other than that there was no mention of sex in the area at all. And there was no pestering, we did not feel uncomfortable. The streets are filled with bars and restaurants, where everyone sits outside under heaters. I found it a lot more authentic Paris then the big roads and cafes near to the seine.
The only negative I could possibly say about the hotel, is that our room although decorated wonderfully, was starting to look tired in places. There was a patch where the wall paper was peeling off and the skirting paint was tired and chipped. It didn't ruin the whole effect of the room for us at all and it really didn't impact on our stay. But it was noticeable and therefore the staff must be able to see it. A quick lick of paint and sticking down the wallpaper wouldn't take long but would stop those more critical than us, from being able to moan!
If we ever visit Paris again then we would not hesitate to stay at this hotel or one of its neighbouring happy culture hotels again. It was amazing value for money and their quirky, friendly, happy vibe really added to our trip. Thank you.

Date of stay: January 2017
Trip type: Travelled as a couple
3  Thank sophiehm2710
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OumakhloufRachid, Directeur général at Hotel Josephine by HappyCulture, responded to this reviewResponded 5 February 2017

Dear Gary B,

First of all let me thank you ever so much for your warm and wonderfully detailed description of your stay at our HappyCulture Hotel, Josephine! It is surprising and very flattering to have such a huge review out of a visitor and we are genuinely touched by your intention to leave your impressions to other readers !! It is far more persuasive than any publicity we can get and we are sincerely glad to hear your comments about the staff's friendliness, at Josephine's as well as at other HappyCulture hotels, and how you were able to discover different Happy time cocktails at some of them during your visit!! This is exactly what it's all about!
We are also very thankful for your comments about the rooms, we pay attention to all that our clients suggest can improve our services and specially when it's about maintainance.
We are specially happy to hear you will not hesitate to come back and enjoy our location for visiting and sightseeing Paris by foot, our confortable and adequate rooms, the great choice of hot and cold meals for breakfast, and all for great value!
Please contact us for your next visit or try our website to see what great offers we can propose.

Thank you again for this rare review!
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2017

Great Location: 5 minutes walk from Metro Station. Near to Moulin Rouge & Galleries Lafayette. 40 minutes walk to Tuileries Garden.
Helpful Staff: They were always conscientious. Willing to help. Open to Requests. Kind.
Good Style: We had a nicely decorated vintage style room. The lobby had a nice, comfortable and relaxing atmosphere.
Unique Brand: Something which was unique to this hotel is it's Happy Hour. They offered a choice of cocktail or an alcohol called absinthe in our hotel but they have many other hotels in Paris in which they have the same offer of Happy Hour with something different in each location.

We gave the hotel a rating of 4 out of 5 because in our room there was a portable heater which worked effectively but noisily so we had to turn it off at night and it became a little cold. Possibly we should have said this to the management but we were so tired and did not want to have to pack again and change rooms.

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank AlwaysTrueReview
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OumakhloufRachid, Directeur général at Hotel Josephine by HappyCulture, responded to this reviewResponded 29 January 2017

Dear AlwaysKind,

We are very thankful for your comment! This is the type of useful information that we want to hear and that we genuinely invite our customers to write. It allows us to correct our mistakes and to continue our efforts when they are pointing at the right direction!

Our staff will always be ready to help you and will do all to assure you have a most wonderful stay, and this is central to all the members of Josephine team!
We are also glad you refer to our "HappyCulture" concept; once a client of one HapyCulture hotel then a client of them all! You are entitled to all of our services in any of our hotels and of course are invited to discover each hotels' universe and identity by visiting and having a drink or canapé, be it champagne, a beer, absinthe, wine... and much more.
We hope you will come back soon!!

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2017 via mobile

I spent with my boyfriend a great time in this hotel!the hotel is very beautiful,in the middle of Montmartre,furnished with a cool bohemian style.The bedroom was wide and very comfortable!All the guys working there have been so kind,lovely,helpful,and happy to give advises all the times,especially I would like to say thank you to Hassna,always smiling,helpful,friendly and very cute!!!!I highly recommend it!

Date of stay: January 2017
Trip type: Travelled as a couple
Thank GiordanaMariaPia
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OumakhloufRachid, Directeur général at Hotel Josephine by HappyCulture, responded to this reviewResponded 29 January 2017

Dear GiordanaMariaPia,

We are very pleased that you had such a lovely time in our hotel and that you chose it perhaps for a special occasion with your boyfriend?
We are also very happy that you were helped by our staff! We thank you for recommending us and we will be very happy in telling Hassna our (trainee!) how useful and pleasing she was! As you see our staff will always be delighted in helping out and giving advice. Were you able to try the absinthe or complimentary cocktail?
And please, don't forget to check our website for our best rates.
We hope we will see you again the near future!

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2017

I was a little worried about booking here but this turned out to be a great option if your on a tight budget. If you want a no frills, clean, inexpensive hotel in Paris this is a great option. The room was very small, especially the bathroom, but clean. No problems with hot water or water pressure in the bath. I did not notice any bad smells or have any problems with the bedding. There was no heat in the room except a small electric heater, which worked fine. Carpet in the room was old and worn. Staff was very helpful and friendly. Excellent full breakfast. Two blocks from the metro. Very basic, just a clean, safe place to stay inexpensively. Free coffee, Books, computer and honor bar in lobby.

Date of stay: January 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Glenn A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OumakhloufRachid, Directeur général at Hotel Josephine by HappyCulture, responded to this reviewResponded 22 January 2017

Dear Glenn A,

We are glad to read your comment and we thank you for recommending us. Thank you also for so succintly pointing out the good and the not so good! It helps us to improve if our customers tell us clearly what they appreciated and what needs changing. We love "clean and inexpensive" and also "helpful and friendly" but specially "great option"!! Thank you!
We hope to see you back again ! We advise you to check our website for your next reservation or to email us. We will be happy to give us our best rates.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2017 via mobile

I passed one night in this hotel. Here are my comments:
Good:
+ Great location
+ Very welcoming staff
+ Wonderful reception with it library
BAD:
- smell of mold in the flat sheets and the pillows
- very small room, very used matress
- very thin walls, no intimacy, you can hear even the breath of your neighboors

Opinion: I will not book again in thus hotel for that price (76euros : a deal ?) I can find much better

Date of stay: December 2016
Trip type: Travelled solo
2  Thank AmeurGlobeTrotter
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OumakhloufRachid, Directeur général at Hotel Josephine by HappyCulture, responded to this reviewResponded 18 January 2017

Dear AmeurGlobe Trotter,

Thank you for your comments. Did you take them to Reception? Did they provide any help or alternative? We are very sorry to hear you did not enjoy your stay. We have Superior rooms and other rooms available too, that you could have been proposed. As for the smell in the sheets and bed covers it is hard to understand what happened since they are washed systematically.
Having said that please note that we are happy to tell our guest we are currently having interior works and remodelling in our hotel. We hope we will see you then.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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