For the price I paid (EUR 452 for 3 nights in a triple room), I was disappointed with the room condition and amenities. This may still be acceptable if the front desk staff is friendly and helpful. Unfortunately, the male staff on duty in the evening of 17 Oct 2013 (did not catch his name) was very unhelpful and unpleasant. I do not know if enquiring about nearby self-service laundry or asking if I can borrow extra clothes hanger are too much, but he certainly thought it is a fussy and ridiculous demand. To be fair, the front desk staff I encountered in the morning and the night before were friendly and acceptably helpful. I hope the hotel management pay more attention on customer service and considers renovating the hotel. Our room window was faulty and would not close/ be locked. But we did not ask for repair/ room change to avoid any more unpleasant encounter with the said staff. There was no facial tissue, no glass for water, no fridge/minibar. No value for money. The only good thing is the location, if you need to be very near the Gare de L'Est train station.
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- Also Known As:
- Ibis Paris Gare De l`Est 10eme Hotel Paris