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“Fantastic service”

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Ibis Paris Canal Saint Martin
Ranked #670 of 1,802 Hotels in Paris
GreenLeadersBronze level
Reviewed 4 March 2013

We were only staying one night in Paris, and decided a basic hotel would meet our needs. The price we paid was correct for this range, but I am up-rating it due to fantastic customer service.

We arrived earlier than the check-in time, looking to drop our bags off with the front-desk so we could go meet our friends. Instead, we were pleasantly surprised when the staff member handed us our key card and gave us directions to the room. On our way, we saw the housekeeping staff still going about their clean-up in the other rooms; that's how early we arrived. This gave us a chance not only to drop our belongings off, but to also quickly freshen up before heading out again.

The room is very much ibis-style. We did have two pillows per person, which was unexpected. The place was very clean, and everything was in working order. Nothing broken, nothing looking like it's going to break, although the phone looked a little bit old (we didn't use it anyway).

There was free WiFi with strong signal, and ran at a good speed.

We didn't take the breakfast since bakeries are everywhere in Paris, but at 2 euros for a cup of coffee, it was about the same price as what one would pay elsewhere, and we got to take it back to our room. The bar area was quite chic, and later that evening when we came back to claim our bags, I ordered a wine to kill some time before catching the train, and it wasn't half bad.

Check-out was as pleasant as check-in. The whole transaction took less than a minute and the staff member was very agreeable. They had no issues leaving our bags with them for the day.

Only one small point to note for this hotel - the distance to the closest Metro we found (Louis Blanc) was about a 5-minute walk away. It may not sound far but having stayed in several other ibis hotels before, this is farther than the usual distance I've experienced in Paris. It's something to consider if travelers fatigue easily or have mobility issues. Otherwise, the location is very peaceful, quiet and feels safe.

It's a definitely recommendable hotel.

  • Stayed: March 2013, travelled as a couple
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2  Thank FordPrefectII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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77 - 83 of 508 reviews

Reviewed 25 February 2013

The hotel has basic service, and compare to the price it sholud more then basic
The location is quite good, with good underground/Subway connection , Ireally like the placement.
The breakfast was simple
The personal was kind

  • Stayed: February 2013, travelled with family
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Thank Travel_lovers93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2013

  • Stayed: February 2013, travelled as a couple
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Thank thisisnickname
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 22 January 2013

This hotel is excellent if you arrive, as we did, on a late Eurostar- it is about 10 minutes walk from the Gare du Nord and with 24 hour reception , and the area felt safe.It is not unlike a travelodge and the room was clean and basic with a small but excellent bathroom and free wifi, not luxurious but fine if most of your time in Paris is spent out visiting the sights. The nearest metro is very convenient. Food is served but we had a very good breakfast at a nearby cafe and also from a boulangerie, and there are are plenty of bistros nearby. A great value choice and a good location in Paris

  • Stayed: January 2013, travelled with family
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Thank jcn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Brighton, United Kingdom
2
Reviewed 13 December 2012

I was very impressed with the friendly and helpful staff... The room was more than adequate - clean, sufficient storage, towels changed daily... Breakfast was excellent - big choice of items, the tortilla de patatas was exceptionally good... Left bags after stay for a few hours, very useful facility... I highly recommend in terms of service, location and value...

  • Stayed: December 2012, travelled with friends
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2012

I found this to be convenient and comfortable. Breakfast was excellent value. That's the end of my review.

I am using the rest of my 200 characters to object strongly to your cheek in forcing me to waste my time by writing at least 200 characters. what gives you the right to insist on this?

  • Stayed: December 2012, travelled solo
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1  Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2012

  • Stayed: November 2012, travelled with family
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Thank hgj772
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ibis Paris Canal Saint Martin

Address: 12 rue Louis Blanc | 10th Arr., 75010 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Canal Saint-Martin , Entrepôt
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#38 Green Hotel in Paris
#98 Best Value Hotel in Paris
Price Range: £54 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Paris Canal Saint Martin 3*
Number of rooms: 49
Official Description (provided by the hotel):
The Ibis Paris Jemmapes 10eme hotel is located in downtown Paris, a short stroll from the Canal Saint Martin, the Buttes Chaumont and the Parc de La Villette (la Cite des Sciences). The railway station is 500 m away. The hotel has 49 air-conditioned rooms with Wifi Internet access (2 are adapted for disabled persons) and a meeting room. A bar with snacks 24/24 is at your disposal. A restaurant and public covered pay parking are near the hotel. Pets accepted. ... more   less 
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Also Known As:
Ibis Paris Jemmapes 10eme Hotel Paris
Accor Paris Jemmapes 10eme

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