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“Unfriendly French”

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Ibis Styles Paris Republique
Ranked #1,215 of 1,802 Hotels in Paris
Alicante, Spain
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Unfriendly French”
Reviewed 16 June 2014

The hotel is in very good situation. Very very good situation.
The bed is very comfortable. The pillows are greats.
The breakfast really good.

The bad things are: the night clerk, a tall, thin man... very unfriendly and rude...
The other receptionists well.

The women serving at breakfast, two colored women very unfriendly and rude ... Not a smile, always serious, unhelpful...
The white girl was efficient and friendly .

The worst thing was that in the breakfast room, at 6:15, near the food ... There was a rat!!! We saw the rat the last day ... that day we couldn't have breakfast...

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank acasmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAGENTA11, Gérant at Ibis Styles Paris Republique, responded to this review, 18 June 2014
Google Translation
Cher client, Nous vous remercions d'avoir pris le temps de nous faire part de votre commentaire. Nous sommes sincèrement désolés que votre séjour n'ai pas été à la hauteur de vos attentes. Nous vous assurons que nous avons l'habitude de prendre soin du bien-être de nos clients.

Vos commentaires nous permettrons d'améliorer notre prestation et nous espérons que vous ne nous tiendrez pas rigueur de cette expérience.

Suite à l'annonce faite de présence de nuisible une société spécialisée au traitement est intervenu, aucune présence détectée à ce jour un deuxième passage est programmé.
Notre établissement est régulièrement controlé.

Nous souhaiterions avoir le plaisir de vous accueillir dans un des établissements ibis styles. Bien cordialement
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
London, United Kingdom
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 June 2014

We visited during the weekend of the French Open finals so almost everything was booked out and the room prices were quite high.

We usually prefer to stay in the Gare du Nord area since we take the train in but there was no availability.

The area is great and very well connected - direct lines to the centre of the city, Eiffel Tower, Gare Du Nord etc. The hotel staff was hit-and-miss. The gentleman who checked us in was helpful as were the ladies in the breakfast room. The gentleman who was at reception when we checked out was rude when we told him the we wanted to fill our bottles from the water cooler but it was empty.

The room was clean and decent-sized though it had a musty smell.

Breakfast was as expected cereal, breads, tea coffee, cold cuts, cheese etc.

I had read about the noise from the street and though there was some, it died down. I can imagine it being worse, though so be warned!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RuminderC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 June 2014 via mobile

Had a very bad experience in Le General Hotel around the corner from Ibis Styles so was delighted to check into this hotel. The staff were very friendly and helpful, the room was clean and beds were comfortable. The breakfast room was lovely and there was plenty of bread, ham, cheese, yoghurts, fruit..etc. The wifi was ok not great but it was sufficient. Location of this hotel is very good right beside the metro at Republique and there are many great restaurants in the area. Would definitely stay here again!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kar3n32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 May 2014

I stayed in this ibis hotel for 4 nights (in the middle of May) .

The location was good (near the metro) , but there was very noise (the youth were yelling on the street even if it was 3:00am and I lived in 2nd floor, I really cannot sleep well.

For the service, it was really disappointed. I lived in a small room with my fds (3 in total) and there was only 1 bottle of water provided per day and no water-boiler in our room too. We have to get some drinking water in the ground floor (there was a water-boiler near the reception), it was very inconvenient. Normally, I fill the drinking water into my water bottle because the weather was too dry and I needed water during mid-night. However, when I did it in the 3rd night, the receptionist was yelling to me and said it was not allowed. His attitude was extremely bad & he was shouting at me with pointing his finger to me. I thought it was very very rude! I didn't know why the service can be like that, he made me feel like a "thief", but actually, I got the drinking water every night when I was back ibis, it was accepted and no one warning me that it was not allowed to do so. Besides, even if it was not allowed to get the drinking water, I thought that the staff can stop me in a better way or with a better attitude.

Moreover, it is shocked that there was no air-conditioner service...you know it is hot in May...the room was small & hot and mosquitoes were flying....never had a "goodnight" in ibis.

I was very upset & disappointed about the service it provided & I decided never come back again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank Cookieskeita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Ibis Styles Paris Republique

Property: Ibis Styles Paris Republique
Address: 9 rue Leon Jouhaux, 75010 Paris, France (Formerly All Seasons Paris Republique)
Phone Number:
Region: France > Ile-de-France > Paris > Canal Saint-Martin , République
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #1,215 of 1,802 Hotels in Paris
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Styles Paris Republique 3*
Number of rooms: 67
Official Description (provided by the hotel):
Breakfast + unlimited Wi-Fi are included in all prices at the All Seasons Paris République. The hotel is located in the center of Paris, near to the Canal Saint-Martin and the main theaters. It is served by 5 metro lines, is close to the Gare de l'Est, Gare du Nord and Gare de Lyon train stations, and benefits from easy access to the Villepinte and Versailles exhibition centers. The hotel has 70 completely renovated air-conditioned rooms. 328 yards (300 m) to paying public car park. ... more   less 
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Also Known As:
All Seasons Paris Republique Hotel Paris
Accor Paris Republique

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