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“Average - a bit tired and worn but clean”

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Mercure Paris Tour Eiffel Grenelle Hotel
Ranked #937 of 1,803 Hotels in Paris
Reviewed 23 April 2014

Wasn't horribly impressed by this hotel. It has a look of needing some serious updating. All the furniture was tired and worn, scuff marks, walls needs paint. The thermostat in my room seemed broken and the fan wouldn't come on. Luckily it was April, not Aug, or it would have been unbearable in the room. The dinner in the room was tasteless and stodgy, not very impressive. On the up side the staff were all very friendly and helpful, room was very clean and the location is ideal for tourism. Would recommend this hotel if you wanted to stay in the area and be close to the tourist attractions - but go out for dinner.

  • Stayed: April 2014, travelled on business
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1  Thank elizkane99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valérie A, Directeur général at Mercure Paris Tour Eiffel Grenelle Hotel, responded to this reviewResponded 29 June 2014
Google Translation

Chers Clients,

Nous tenons tout d'abord à vous remercier d'avoir pris le temps de déposer votre avis sur ce site afin de partager vos impressions.
Nous sommes désolés que notre établissement ne vous ait pas donné entièrement satisfaction et nous vous présentons toutes nos excuses.
Un projet de rénovation globale est actuellement à l'étude et devrait être mis en œuvre dans les prochains mois. Nous espérons que cette perspective d’embellissement de notre établissement, nous donnera l'occasion de vous recevoir à nouveau à l'hôtel Mercure Tour Eiffel Grenelle et de recueillir votre confiance.
Vos remarques au sujet de la qualité de notre offre de restauration en room service ont bien été pris en compte.
Nous vous prions de croire, Chers Clients, en l'expression de nos sentiments les plus dévoués.

V.Asselineau

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132 - 138 of 785 reviews

Reviewed 23 April 2014

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank 9richAB
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Valérie A, Directeur général at Mercure Paris Tour Eiffel Grenelle Hotel, responded to this reviewResponded 29 June 2014
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Reviewed 22 April 2014 via mobile

Upon entering the hotel you can tell they have very high standards- quick check in, friendly staff!

Room 408 Eiffel view, tea, coffe, TV, bathroom clean, robes, towels- everything available ! (10 min walk from tower and a stone throw away from the dupleix metro)

Only problem was the hard uncomfortable bed and lack of milk for tea.

Otherwise I will definitely come back !!!!!!

Stayed: April 2014
Thank snowski89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valérie A, Directeur général at Mercure Paris Tour Eiffel Grenelle Hotel, responded to this reviewResponded 25 July 2014
Google Translation

Chers clients,

Nous vous remercions d'avoir consacrer du temps pour partager votre avis sur notre établissement.
Nous prenons en compte vos remarques et serions ravis de vous accueillir à nouveau pour un prochain séjour.

Très sincèrement.

Valérie Asselineau

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Reviewed 9 April 2014

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Marina P
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Valérie A, Directeur général at Mercure Paris Tour Eiffel Grenelle Hotel, responded to this reviewResponded 29 June 2014
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Reviewed 7 April 2014

Stayed at hotel for one night for business trip. Checking was slow, only one person in reception and we had to wait like 10 min due to one couple asking many questions. Room small and old.
Room was clean and bed gave good sleep. The toilet was broken and water continue flow until you kick it.
Breakfast was ok. Nothing special.
But.....
Metro is across the street and Eiffel is just 8 min walk so very good location.

Stayed: April 2014, travelled on business
Thank Zabook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valérie A, Directeur général at Mercure Paris Tour Eiffel Grenelle Hotel, responded to this reviewResponded 29 June 2014
Google Translation

Chers clients,

Tout d'abord nous vous remercions d'avoir consacré du temps pour partager vos impressions concernant votre séjour sur ce site.
Nous avons pris note de vos remarques concernant nos chambres qui seront prochainement rénovées. Sachez que vos commentaires sont précieux car ils nous permettent de nous améliorer constamment tant en matière d'accueil que de service.

Nous sommes ravis que vous ayez apprécié la localisation de notre établissement proche de la station de métro Dupleix et nous serions très heureux de vous accueillir à nouveau au sein de notre établissement.

Très sincèrement.

V.Asselineau

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Reviewed 18 March 2014

We stayed 2 nights the room was clean and had all the basic necessities. It is opposite the metro station which is very good and convenient for traveling around the city. It is a short walk from the Eiffel Tour with lots of restaurants for food. We had a chance to visit the Sunday market which is below the metro stn lovely experience.

  • Stayed: March 2014, travelled as a couple
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Thank Farz_Mumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valérie A, Directeur général at Mercure Paris Tour Eiffel Grenelle Hotel, responded to this reviewResponded 29 June 2014
Google Translation

Chers Clients,

Toute l'équipe vous remercie d'avoir pris le temps de nous communiquer vos expériences au sein de notre établissement. Nous serions très heureux de vous recevoir pour un prochain séjour à Paris.

Bien Sincèrement.

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Reviewed 19 February 2014

Good 4 star hotel, located right near to the underground station and not far from Eiffel Tower. Although the railway for underground was right in front of our room, the windows were good enough and we did not hear any sound inside. In general, it was good comfortable and clean room.

  • Stayed: December 2013, travelled as a couple
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Thank OL L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valérie A, Directeur général at Mercure Paris Tour Eiffel Grenelle Hotel, responded to this reviewResponded 23 February 2014

Dear customer,

We thank you for having taken time to share your opinion on this site, further to your recent stay in our establishment.
The closeness of subway stations Dupleix and La Motte Picquet Grenelle is indeed a main advantage for our customers who can move so easily in Paris.
The quality of the welcome is one of our priorities and we are delighted to have been able to answer your expectations.
We hope to have the pleasure to welcome you again to the hotel Mercure Tour Eiffel Grenelle.
Yours sincerely.
Valérie Asselineau

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Paris Tour Eiffel Grenelle Hotel

Address: 64 boulevard de Grenelle, 75015 Paris, France
Region: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#436 Luxury Hotel in Paris
Price Range: £101 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Tour Eiffel Grenelle Hotel 4*
Number of rooms: 77
Official Description (provided by the hotel):
This 4 star hotel offers a prestigious and traditional setting as well as the advantages you would expect from a top hotel located in the heart of Paris, steps away from the Eiffel Tower. Fitness & sauna. Private indoor car-park. ... more   less 
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Also Known As:
Mercure Paris Tour Eiffel Grenelle Hotel Paris
Accor Paris Tour Eiffel Grenelle

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