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Best Western Hotel Folkestone Opera
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All reviewsmadeleine metrogreat locationplace de la concordecroissantsrooms are smallquiet streetchamps elyseescdg airportnice small hotelboiled eggswalking distancehighly recommend this hotelmini barstayed here for nightsstandard roomside streetlots of restaurants
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Reviewed 5 September 2012

We found this hotel after a long search on the internet in an attempt to find an hotel that does not take dogs. Not that I have anything against dogs (provided their owners are properly trained), it’s just that I can sometimes have an allergic reaction to certain doggy hairs and smells. It is surprising just how many hotels allow dogs into their rooms nowadays.

When we arrived, the upgraded room which we had booked was not available and we were moved into a standard room for one night. (Staff were most apologetic and seemed suitably embarrassed by this). The standard room was small and to the back of the hotel. However, my understanding is that most Paris hotel rooms are the size of broom cupboards and this was bigger than one of those. It was most comfortable and clean and perfectly adequate for a short stay – eg less than one week. The perfectly formed bathroom was tiny. We could fit in okay (just) but it may be bit of a squeeze for Very Large People.

We were moved into our booked room on our second day- this time fronting onto the narrow street. This room was well worth the extra money. From the large exceedingly comfortable bed to the large bathroom with walk in shower – it was all perfect. There was adequate storage space. Air conditioning worked well in both rooms.

The excellent self service breakfast was typically continental and more than adequate. Breakfast starts at 7am and finishes at a civilised 11am. The character breakfast room is in the old cellar and there are photos posted in this forum.

Reception staff were friendly, efficient and spoke good English. They did say that they could keep luggage for guests arriving early before the room is ready or leaving Paris late after the check out deadline.

Location could not be better. The hotel is in a very quiet side street but only a couple of hundred meters from Place de la Concorde via Place Madeleine and from there, you have the bridge across to the ‘left’ side of the Seine, to the left you have the park leading along to the Louvre and to the right is the start of the Champs-Elysees. Within 3K in one direction is the Eiffel Tower, and the same distance in the opposite direction is the Bastille. 3K is usually an easy 40 minute stroll but the sites within short detours of each of the walks will take weeks to get around. We purchased a book of Metro tickets at St Pancras but apart from the trip to and from Garde de Norde, they were not used.

There are restaurants and bars near the hotel although neither as many nor the choice that you will get in the area around the lively, edgy, Pompidou Centre and the nearby Marais quarter (THE area to go shopping on Sundays) or other parts of Paris. The restaurant next door, Madeleine C, is excellent but more upmarket but the fixed price menu dinner deals (available weekdays but get there by 7pm) represents absolutely superb value for money considering the high standard of the food.

I have awarded this hotel 4 stars - very good - although I may be a little harsh. In so many respects it is excellent. This lovely clean and comfortable little hotel in a quiet side street was completely refurbished to a very high standard last year and the style of decoration is just about perfect. It is a shame that the windows were not double glazed and extra sound proofing added to the partition walls between the rooms during the refurbishment. This hotel is most definitely NOT noisy but what very little noise there is from the narrow street gets bounced around the tall buildings and even with the (brilliant) electronic controlled blinds down, the sound still carried. This was not a problem for us, and our neighbours in the adjoining rooms were quiet and civilised which helped.

Overall, I have no problem recommending this hotel and will certainly be back should we return to Paris. There are so many things to see and do in this fantastic city. And it it so easy to get to.

Paris itself is very different to the dirty smelly arrogant Paris I last visited 43 years ago. Paris has, at long last, learned how to display its many ample charms and display them it does – VERY impressive, although I have some reservations about the Louvre and I will post a separate review on this art gallery. Paris is now one of those cities that is a MUST to visit. Having said that, it does help to speak a little French and, with the large numbers of rough sleepers, it can still be smelly in some places. Overall, Paris is as safe as any other major city in Europe but there are con artists on the streets (the dropped ‘gold’ ring con and variations of the 3 card trick are the most common methods to extract 20 Euro notes from tourists) and pickpockets and thieves are around. It pays to be forewarned – as we were thanks to Trip Advisor – and, as in all major town and cities, one must take care at all times.

  • Stayed: August 2012, travelled as a couple
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4  Thank MatureSoccerFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AMGerbault, Directeur général at Best Western Hotel Folkestone Opera, responded to this reviewResponded 6 September 2012

Thank you so much to taking the time to wrote this brillant comment to Paris !
We are pleased you enjoyed your sharing time with us and hope to welcome you in the futur to continue your road trip all over the town,
Kind Regards
Anne-Marie

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Reviewed 27 August 2012

Just got back from a long weekend and this little gem was perfect in every way. Location is amazing, we walked EVERYWHERE from here. Lots of places to eat nearby and the bar prices are extremely reasonable, breakfast brilliant and the rooms a very decent size for Paris and very clean/comfortable with everything you could need. I saw someone commented about the view from the window being an office, but you can't expect the Eiffel tower for the price of this hotel and that just meant that it was very quiet! A really lovely side street but close to everything.
We ate at the first sushi place you come to out of the hotel and would recommend it, but go easy on ordering as they are bigger servings than in UK! We would also recommend cafe Madeleine for a cheap and cheerful dinner, although don't be pressured into ordering cocktails/desserts/liquor coffees as these are extortionate!
All of the staff at the hotel were very friendly and helpful with very good English and patient with our very bad French! We also decided to book the river cruise dinner (9PM) that there are leaflets for in the foyer. I can't recommend this enough, it was amazing.
Absolutely NOTHING wrong with this hotel and for the price we paid we couldn't believe how nice it was. If we or anyone we know every visits Paris again, it will be to stay here.

Room Tip: We were on 3rd floor and had no issues, never waited long for the lift!
  • Stayed: August 2012, travelled as a couple
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Thank cmaxi84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AMGerbault, Directeur général at Best Western Hotel Folkestone Opera, responded to this reviewResponded 29 August 2012

Thank you so much for your kind comments.
We are glad you enjoyed your weekend in Paris with us !
Hope to se you soon in Folkestone Hôtel, Regards
Anne-Marie

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Reviewed 26 July 2012

We went to Paris in May 2012 for our 2nd Honeymoon. We decided to stay at this hotel based on the location and the reviews on this site. This is a great hotel, located close to the metro Madeleine, as well as the fashion malls Printemps, Les Galleries Lafayette, and other well known fancy fashion stores. It is also close to all the tourist attractions, such as the Tuillerie and the Louvre.

The hotel room was vey clean, and spacious enough for two adult... A bit bigger than I expected for Paris hotel. The bathroom was also quite nice and modern. The continental breakfast was very good, with fresh pastries and bread, as well as delicious slices of ham and cheese... Typically French. As for the staff, they were very curtious and helpful during our stay.

Will definitely go back if we are ever back in Paris.

Stayed: May 2012, travelled as a couple
Thank Al N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AMGerbault, Directeur général at Best Western Hotel Folkestone Opera, responded to this reviewResponded 24 August 2012

Bonjour, hope your second honeymoon was memorable as first one in our city of love.
Thank you for your comment, we are glad that you was surprise (in good way) from our room.
Have a pleasant day.
Laëtitia, front desk

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Reviewed 21 July 2012

This small, cozy hotel met all of our needs: the bed was very comfortable, the room was quiet when the window was closed, there was a tub, it was neat, clean and attractive. It was in a wonderful area of Paris, you can walk to the Louvre and Orsay Museums with many wonderful restaurants and shops along the way. The only small criticism; there was black, yucchy stuff in the sink holes, most would not see this but unfortunately I did. Still, we would definitely stay there again. All of the clerks were friendly and could speak enough English to communicate with us. The place was in great shape and the free breakfast was fantastic!

Room Tip: We had a third floor room with a nice view of the street. The windows opened for fresh air and there was also a push-button window shade for privacy and safety at night.
  • Stayed: July 2012, travelled as a couple
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Thank daviserika7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AMGerbault, Directeur général at Best Western Hotel Folkestone Opera, responded to this reviewResponded 24 August 2012

Bonjour, thanks a lot for taken time to leave us your appreciation, we appreciate.
For the sink, we'll take care and we're going to control it. we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future
Best regards.
Laëtitia, front desk

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Reviewed 13 July 2012

Great location and quiet! The price point was fantastic for location and what you get. Breakfast was fantastic with great selection of breads, cheese, meats, eggs, fruit & yogurt. Front desk is friendly and helpful. The room is bit small, but suffice for the purpose of sleeping. Room and bathroom was clean and beds were good too. This place was my last stop from my 1 month long France trip before I go back home to Canada. It was perfect! It was very close to Madeleine area where all the high-end restaurants and shops. I treated myself to La Maison de la Truffe, OMG! So good!!! Close to shopping to pick up last minute stuff before I went home. I took a taxi to airport (CDG) from here, cost approx. $70 euros. There is better way going to CDG, however, I had too many bags to juggle with (2 luggage + carry on).

I think this place is great for a business hotel or a great place to settle in to take in sights and sounds. Great place to end my trip!!

  • Stayed: September 2011, travelled solo
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1  Thank TravelinTwinkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AMGerbault, Directeur général at Best Western Hotel Folkestone Opera, responded to this reviewResponded 24 August 2012

We hope your find sun and happiness on your arrival at home !
Many thank for kindly comment your stay in our hotel. We'll be very glad to see you for your next Parisian trip.
Have a beautiful day.
Laetitia, front desk.

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