WE had a 9pm booking on a saturday night - a second sitting. We arrived in good time and were sat down but not offered a drink. Several more people arrived til there was standing room only and eventually we were offered a drink after being there about 15 minutes. I asked if they knew how long it would be til our table was ready as there seemed to be a lot of people waiting and I was told very curtly that we were the second sitting and this was usual - it might be another half an hour but she couldn't really say. I wanted to leave at that point but my husband persuaded me to stay. Then we actually were seated quite quickly. We had the tasting menu which I have to say was absolutely stunning and every mouthful was amazing.Though it was not cheap at 175 euros. The service was much improved after we had sat down too.
I just feel that for such a standard and price of restaurant the mass double sitting booking procedure was totally unacceptable. They should stagger the bookings like most other places and be a bit more polite about it too! The front of house people probably have to deal with it every night so I suppose its not really their fault.
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