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“I wish there was a higher rating I could give this hotel!”

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Mandarin Oriental, Paris
Ranked #11 of 1,800 Hotels in Paris
Certificate of Excellence
Chicago, Illinois
Level 1 Contributor
4 reviews
“I wish there was a higher rating I could give this hotel!”
Reviewed 2 July 2014 via mobile

From the moment we arrived we have been in heaven! From Anne our concierge, to all the staff they have taken care of all our needs. The spa magnificent
The suite overlooking the courtyard and the heated toilets!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abeachgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOPAR_11, Hotel Manager at Mandarin Oriental, Paris, responded to this review, 11 July 2014
Dear Guest,
Thank you for taking the time to post your warm recommendation on Trip Advisor.
We really appreciate your comments and are delighted to hear about your experience.
Your words will be shared with Anne and all the staff and we hope to welcome you back to Mandarin Oriental, Paris.
With best regards,

Majbritt Iaconis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,475 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (212)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 July 2014

This is my favorite Mandarin Hotel around the world. It has the best location, just minutes away from Louvre and Chanel. The staff are so friendly that I thought I landed at the wrong city. And I mean from General Manager to the housekeeping staff. They all wear a genuine smile.
The rooms are efficient and big in Paris standard.
They even remember what room I stayed from before and put me in the same room.
The Concierge Stephane and Jonathan got me a brand new pillow that I liked in the room when I left.
The garden terrace is superb for an outdoor drink.
Can't wait to go back again.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lily L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOPAR_11, Hotel Manager at Mandarin Oriental, Paris, responded to this review, 4 July 2014
Dear Lily,
Thank you very much for your lovely review posted on Trip Advisor.
It is a real pleasure to read that you had a wonderful stay amongst us.
Indeed, the hotel is ideally situated, which means there is at all-time a lot to see and do.
We do always our best for our guests to feel at ease when staying at Mandarin Oriental, Paris.
Be sure that your compliment has been shared with the entire team, who will be so pleased.
We look forward to welcoming you back in the near future.
With Warm Regards

Majbritt Iaconis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 June 2014

Couldn't have asked for a better experience. First rate. Perfect spot to get around. The hotel is beautiful in a simple but elegant way. The staff is incredibly helpful and accomodating. Can't imagine ever being dissapointed.

Room Tip: We loved overlooking the courtyard.....
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOPAR_11, Hotel Manager at Mandarin Oriental, Paris, responded to this review, 4 July 2014
Dear Guest,
We would like to thank you for you kind words shared on Trip Advisor concerning your recent stay at Mandarin Oriental, Paris.
We are thrilled to learn that you had a fabulous experience in our hotel.
Be sure that your kind words are passed on to all those concerned who will be so pleased.
We are looking forward to seeing you in the City of Lights for another great experience.
Warm regards,

Majbritt Iaconis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 June 2014

This is the hotel in Paris, there are plenty of others but this one i think tops them all. I love the Mandarin Oriental from Vegas to Paris they never dissapoint and always providing you with the world class service and quality,.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOPAR_11, Hotel Manager at Mandarin Oriental, Paris, responded to this review, 24 June 2014
Dear Nancy,
What a pleasure it is to read such kind words regarding my dear colleagues and our property!
In a few words: thank you for being such a great supporter of our hotel and brand.
Thank you very much for your appreciation and support, we look forward to your next stay among us.
With best regards,

Majbritt Iaconis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Corvallis Oregon
Level 5 Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 21 June 2014

The hotel is three years old and located at the heart of Paris, walkable to most major sights. It is relatively expensive even compared with other Mandarin Oriental hotels but is worth it. The service is impeccable with a degree of European formality but not stiff. Concierge department was able to provide assistance from airport transportation, museum passes, restaurant reservation, car rental service ahead of arrival. Not a single hitch. Check in of a guest party is handled by one associate who serves as liaison to other hotel staffs. We needed early check in due to international arrival in the morning and the hotel was able to provide a temporary room until our unit was ready. Two restaurants on site, a Michelin Starred more formal and the other casual but run by the same chef, both serve great cuisine. Rooms are well appointed and house keeping and other services are perfect. Staff are all fluent in English and other languages and very international in outlook. A great base to explore Paris.

Room Tip: Ask for rooms/units facing the courtyard, but even those facing the street is very quiet and sound p...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adtravel75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOPAR_11, Hotel Manager at Mandarin Oriental, Paris, responded to this review, 24 June 2014
Dear guest,
Thank you so much for taking the time to write and share about your recent stay at our property.
Paris does have so much to offer... only a peaceful retreat can allow our valued visitors to make the most of the city and I am very glad that your own experience met these expectations.
Be sure that I will share with our colleagues your amazing comments.
Our staff and I look forward to your next visit.
With kind regards

Majbritt Iaconis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 June 2014

Our recent stay at the Mandarin Oriental, Paris, was absolute magic and we are already planning our return. Our room was stunningly contemporary and very clean and comfortable (two storeys, nonetheless with an unobstructed view of La Tour Eiffel!).
The hotel's location simply cannot be topped. And in a city brimming with divine dining, we only wanted to eat at this hotel! The breakfast alone sealed the deal for our return, not to mention the exquisite Michelin Star fine dining at Sur Mesure.
Service was lovely and warm, especially in the restaurants.
Superb.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LJ L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOPAR_11, Hotel Manager at Mandarin Oriental, Paris, responded to this review, 24 June 2014
Dear Guest,
Thank you for taking the time to post a review of your recent stay at the Mandarin Oriental, Paris.
The hotel is indeed ideally situated in the heart of Paris, which means there is always a lot to see and do.
I am so pleased you enjoyed your time with us and I am very delighted to read that you found the service and facilities; especially the breakfast and our 2 stars restaurant Sur-Mesure by Thierry Marx; as an amazing experience.
We are pleased to know that you felt at ease and well with us and we look forward to welcoming you back in the near future.
Best regards

Majbritt Iaconis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colchester
Level 5 Contributor
51 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 June 2014

This is a luxurious Hotel with the most amazing staff I have ever experienced. Nothing was too much trouble for them and everything was done with a smile. The Hotel itself is beautiful.We had breakfast and dinner at the Hotel and both were delicious.Be sure to try the Hotels pastries which are divine.I would encourage everyone to experience the Mandarin Oriental when staying in Paris as everything about it is perfect.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Brighty1861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOPAR_11, Hotel Manager at Mandarin Oriental, Paris, responded to this review, 24 June 2014
Dear Guest,
We are so glad that you discovered Mandarin Oriental, Paris and equally delighted that you enjoyed your stay with us.
Thank you as well for your comments about the property and especially about our staff.
I will make sure that your kind words are passed on to all those concerned who will be so pleased.
We look forward to welcoming you back to Paris.
Warm regards,

Majbritt Iaconis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental, Paris

Property: Mandarin Oriental, Paris
Address: 251 Rue Saint-Honore, 75001 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Louvre / Palais-Royal
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Paris
#3 Romantic Hotel in Paris
#6 Family Hotel in Paris
#6 Spa Hotel in Paris
#10 Luxury Hotel in Paris
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Mandarin Oriental, Paris 5*
Number of rooms: 138
Official Description (provided by the hotel):
Mandarin Oriental, Paris has a premier location on Rue Saint-Honore, surrounded by history and fashionable shopping. The hotel's 99 luxurious rooms and 40 suites offer guests an eminently stylish Parisian experience, and are among the most spacious in Paris. An inner courtyard camellia garden provides outdoor dining and is a peaceful oasis in the city. Other dining choices, include the two-Michelin star signature restaurant, Sur Mesure par Thierry Marx, Camelia, The Cake Shop and Bar 8, all under Executive Chef and Culinary Director Thierry Marx. The Spa at Mandarin Oriental, Paris brings relaxation in a peaceful, modern setting, and an indoor pool and a fully-equipped fitness centre complete the hotel's leisure facilities. ... more   less 
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Also Known As:
Mandarin Oriental, Paris Hotel Paris

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