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“Beatiful stay. Room very good but too high temperature. Breakfast room too small”

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Hotel Champs-Elysees Friedland by HappyCulture
Ranked #315 of 1,803 Hotels in Paris
Certificate of Excellence
Reviewed 28 October 2010

Beatiful stay. Room very good but too high temperature. Breakfast room too small. Location is ideal; near to center but quiet and comfortable. Professional staff.

  • Stayed: October 2010, travelled on business
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Thank alvix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssoyer, Directeur général at Hotel Champs-Elysees Friedland by HappyCulture, responded to this reviewResponded 8 November 2010

Dear guest,
Thank you for writing this comment. Please note our breakfast room will be renovated at the beginning of 2011, in order to put more tables and chairs for our guests.
Hope to welcoming you again in our hotel !
Best regards
Sandrine SOYER, Manager

Report response as inappropriate
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321 - 327 of 565 reviews

Reviewed 22 October 2010

This is the BEST Best Western ever. I upgraded to a larger room so we stayed at the top floor which had a great view of the Arc de Triomphe. The room was clean, comfortable, updated and spacious. The AC didn't work that well but we opened the windows. Breakfast and tea time offered a variety of delicious food. The hotel is 10 minutes walk to the Arc de Triomphe where you can hop on the subway or bus. There is even a shuttle bus, Air France that goes to Charles De Gulle Airport. I highly recommend this hotel and would stay here again and again. Don't forget to ask for your complimentary glass of champagne!

Stayed: October 2010, travelled as a couple
Thank bostonnative1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssoyer, Directeur général at Hotel Champs-Elysees Friedland by HappyCulture, responded to this reviewResponded 8 November 2010

Dear guest,
Thank you so much for your so kind comment. It is a pleasure to know that you enjoyed your stay, and especially our "All for You" offer with the glass of champagne, the tea-time buffet , the mini-bar, the wi-fi and the buffet breakfast free !
Hope to welcoming you another time in our hotel !
Best regards
Sandrine SOYER, Manager

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Reviewed 5 October 2010

Reception is small and sometimes unattended. Complimentary tea very good and a good choice of food for breakfast. Room facing main road a bit noisy at night but a very good and modern bathroom. Very clean. Only drawback was the distance to the metro, approx 400-500 m.

  • Stayed: October 2010, travelled as a couple
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Thank threetuns48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2010

We stayed here for 3 nights for my first visit to Paris. It was wonderful. The room wasn't particularly large but that's par for the course for Paris. Most importantly it was clean, had a lovely balcony with views of the arc de triomphe and was in a wonderful location. The free mini bar was a welcome bonus. The staff were all very pleasant - we were pointed in the direction of some excellent restaurants for dinner. I will definitely use the hotel again when I come for a return visit.

  • Stayed: August 2010
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Thank Deb500Midlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2010

Prior to our trip to Paris we studied the reviews for The Best Western Friedland Champs Elysees and were slightly doubtful about staying at this hotel. Upon arrival we were surprised by how wonderful this hotel was. Everything was as indicated in your literature. The staff was completely helpful, nothing was too much for them to handle. Their attitude was exciting to see, They always smiled, always ready to help, warm and friendly. They were never short on complete information.

The room was perfect, the air conditioning work properly and the bathroom facilities beautiful. We stayed a week at this hotel and we were most comfortable.

The location of the hotel made it very easy to get to everything we wanted to see or do. The staff was always able to obtain taxi service for us. They even checked on the correct time for our tour and the location where we were to meet our tour.

The breakfast service was excellent as well as afternoon tea. The main service area was charming and comfortable.

We both, my wife and myself was so happy that our travel agent insisted we stay at your hotel. We will be coming back to Paris and will stay at your hotel and in the meantime we have friends who will be in Paris this fall and we have recommended that they stay at the Best Western Etoile Friedland Champs-Elysees. Keep up ypu wonderful work and attaention to detail.
You may use this review anytine

Molla and Robert Blumberg
rblumberg@rbdesign3015.com

  • Stayed: June 2010, travelled as a couple
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Thank Bob3016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssoyer, Directeur général at Hotel Champs-Elysees Friedland by HappyCulture, responded to this reviewResponded 26 July 2010

Dear guest,
I would like to warmly thank you for taking time writing this very very sympathic comment. We do our best to make each stay as wonderful as possible and it is a pleasure to be informed when we achieve our goals ! For your next trip to Paris, and also for your friends coming next fall, please contact us directly to get our best prices and best room !
Best regards
Sandrine SOYER, Manager

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Reviewed 21 July 2010

We stayed for 3 nights over our return from overseas trip to USA in a newly renovated room, tiny but extra clean with bright nice bathroom. The room has a balcony with a view on the Arc De triumph. Our rate included free glass of champagne , mini bar, breakfast and can you believe even a snack like a dinner from 5.30pm onwards. Quite good value for money if you opt for all-inclusive deal : a tea time buffet of cold meats, breads and cakes and free WIFI. The staffs were excellent, all spoke English and nothing was too much trouble. I should mention them by name: D’Gamal, Osman, Sara, Sandrine and others for their charming friendly attitude. Thanks for good service. It really made our first visit to Paris so enjoyable and I would highly recommend and will stay there from now on whenever I visit Paris.

  • Stayed: July 2010, travelled as a couple
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Thank Elomeda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssoyer, Directeur général at Hotel Champs-Elysees Friedland by HappyCulture, responded to this reviewResponded 26 July 2010

Dear guest,
Thnak you very much for your so sympathic comment ! We do our best to male our guests feeling at home, and I am happy to know that you feeled like that. You even remember all the names of the staff ! It will be a pleasure to welcome you another time when you come back to Paris. Don't hesitate to contact me directly !
Best regards
Sandrine SOYER, Manager

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Reviewed 20 July 2010

We paid extra for the deluxe room but were given a standard room. We asked an employee when we saw the room if this was the deluxe & were told it was. After returning home, we saw on the Expedia .ca website that it was actually the standard room. When we wrote our review on Expedia's website, they edited it out our comments about this as well as the fact that Best Western would not give us their reward points since we booked through Expedia. Other than that the hotel was very nice & in a great location, just off the Champs Elysees & within walking distance to the Arc de Triomphe. We stayed almost a full week but only were able to have the included breakfast, once because the dining room was too small.

  • Stayed: May 2010, travelled as a couple
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Thank gypsy003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssoyer, Directeur général at Hotel Champs-Elysees Friedland by HappyCulture, responded to this reviewResponded 21 July 2010

Dear guest,
Thank you very much for writing this comment which helps up improving our service. First, I would like to confirm you that you did stay in a superior room (we don't have deluxe room). On expedia.ca website, you certainely saw next to the standard room a photo of a "yellow-brown" room, but that doesn't mean that all our "brown-yellow" rooms are standard rooms... Some of them are superior room, the only difference is the size and not the colour. I take into account that these photos on the website don't give a good idea of the reality and will try to change them.
Concerning the breakfast, since it is free, the breakfast room is really "full". At the end of this year, we plan to renovate the breakfast room in order to make more place for our guests with more tables and chairs.
Don't hesitate to contact me directly for your next stay in Paris.
Best regards
Sandrine SOYER, Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Champs-Elysees Friedland by HappyCulture

Address: 177 rue du Faubourg Saint Honore, 75008 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#160 Family Hotel in Paris
#211 Luxury Hotel in Paris
#231 Business Hotel in Paris
#270 Romantic Hotel in Paris
Price Range: £116 - £241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Champs-Elysees Friedland by HappyCulture 4*
Number of rooms: 40
Official Description (provided by the hotel):
The Hotel Champs Elysées Friedland is ideally located on the Rue du Faubourg Saint Honoré, just a few steps from the Champs-Elysées.The Hotel has 40 rooms which are nicely decorated with a refined decor. Free Wifi, Breakfast Buffet, glass of champagne and the Tea time buffet. ... more   less 
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Also Known As:
Best Western Hotel Paris
Best Western Paris
Paris Best Western

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