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“Great location, comfortable rooms, friendly staff”

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Hotel Victor Hugo Paris Kleber
Ranked #514 of 1,798 Hotels in Paris
Certificate of Excellence
Prince Edward Island
Level Contributor
154 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Great location, comfortable rooms, friendly staff”
4 of 5 bubbles Reviewed 23 May 2014

This four-star hotel is tucked away on a small street, but turns out to be central to everything you want or need. There are good restaurants just a couple of blocks away, and the hotel itself has a good breakfast room with plenty of choices. It's not the most quiet place you'll ever spend a night; nor is Paris itself, but given the location, the spacious rooms (relatively speaking; again, we're in Paris!) the cleanliness and the friendly and helpful attitude of the staff, the Victor Hugo is a good place to stay.

Room Tip: The higher the floor, the less noise from the street. Still, we were on the third and it wasn't...
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M-BViano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trebla4, Responsable relations publiques at Hotel Victor Hugo Paris Kleber, responded to this review, 23 December 2014
Dear Guest ,

We thank you so much for the kind review concerning your stay at the Victor Hugo ., you support is much appreciated

We hope to have the opportunity of greeting you back soon.

Kind regards

Emilie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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574 reviews from our community

Traveller rating
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See reviews for
112
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Hamilton, Canada
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

The whole family enjoyed the hotel for the week but arrival can be uncomfortable if you arrive early in the morning and the rooms are not ready. We had to wait from 7:30 am until 2 p.m. to get into our rooms. The hotel did not offer us a drink or any food but we found a restaurant to pass some of the time until we could get into our rooms to freshen up. Another couple we spoke to had a similar delay but their hotel gave them a breakfast with the other guests.

The remainder of the stay was good with professional service from the cleaning and breakfast room staff. The desk clerks seem to be in a class of their own and were never what could be described as friendly but cool.

Staff did respond to my daughter's request that our room have a view (as best as the area offered) and it was a larger room compared to the two others our family members had.

The hotel situation made for easy access to the metro and the street was likely as quiet as one could expect given that the garbage is picked up so often and so early.

Wifi was out for the first few days and we were told that repairs could not be done on a weekend but guests had to wait until Monday for full service to be restored.

Room Tip: My daughter had asked for an upgrade to our room and the hotel did do that. It made our evenings mor...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 45563002elaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morwell, Australia
Level Contributor
177 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 15 May 2014 via mobile

A well located hotel, away from a lot of tourist traffic which provides a great opportunity to mix with Parisians rather than tourists. Staff were nice but not overly engaging. Hotel room was clean, very quiet with a nice roomy bathroom which had lovely large thick towels. Breakfast was included and was served in a freshly decorated room. There was a good selection of continental breakfast foods together with toast, jam, and eggs, for the tourists. The lifts are small and slow (as you would expect) and while it is easy to take the stairs, those who are not agile may want to take this into consideration. Overall, a lovely little hotel, walking distance to Champs Elysses, Trocadero and Eiffel Tower. Would stay again.

Stayed May 2014, travelled with family
Helpful?
2 Thank Graeme S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trebla4, Responsable relations publiques at Hotel Victor Hugo Paris Kleber, responded to this review, 30 July 2014
Dear Sir ,

Thanks for your kind message . We are happy to read that you enjoyed a nice stay to the Victor Hugo .

Hoping to welcome you again soon ..

Kind regards

Emilie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Banbury, England, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 9 May 2014

We stayed at this hotel for 2 nights in early May 2014. The location is ideal, 2 minutes walk from nearest metro station, 10 from the Arc De Triomphe and 15 from the Eiffel Tower made it perfect for seeing the main tourist attractions. The hotel itself was probably what you'd expect from a city centre hotel, well presented, clean and with efficient friendly staff. Its hard to rave about it as it was a place to rest our heads and eat breakfast twice rather than really paying too much attention to detail. But it did what we needed and as I say the location is perfect.

The place de Victor Hugo 2 minutes was a lovely place to sit out and eat/drink at one of the bars and as mentioned previously easy to hop on the metro and into the wider city.

Room Tip: Try and get a room with a view of the Eiffel Tower!
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trebla4, Responsable relations publiques at Hotel Victor Hugo Paris Kleber, responded to this review, 17 December 2014
Dear Guest ,

I simply would like to thank you for your kindly review on Tripadvisor. Your support is much apreciated.
We all look forward to the pleasure of welcoming you back very soon to the Victor Hugo

Kind regards

Emilie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hattula, Finland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 May 2014 via mobile

Hotel Victor Hugo was an excellent choise for a one night stay in a good location. Nice breakfast available. But, do not ask the reception people to recommend any restaurants nearby for dinner. We did and the one recommended was an expensive flop!

Stayed April 2014, travelled on business
Helpful?
2 Thank J A S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trebla4, Responsable relations publiques at Hotel Victor Hugo Paris Kleber, responded to this review, 29 July 2014
Dear Sir ,

We sincerely thank you for the comment you kindly left on Tripadvisor.
The opinions of our customers are of paramount importance.
At the moment, we use temporary staff who does not know very well the restaurants in the district, so we made ​​a point with them about
Alike when we are happy to have given you satisfaction, and remain pending the pleasure of welcoming you back with us.
Very sincerely,

Emilie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amersfoort, The Netherlands
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 28 April 2014

Nicely located hotel at a relatively quite street inbetween Avenue Kleber and Avenue Victor Hugo (between Arc des Triomph and Eiffeltower). Rooms are neatly and the redecorated lobby is OK.
Point for improvement is the slow WIFI connection (although available in all rooms).

Room Tip: If you opt for a quick breakfast it is cheaper to go to one of nearby cafés.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Erwin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trebla4, Responsable relations publiques at Hotel Victor Hugo Paris Kleber, responded to this review, 29 July 2014
Dear Sir ,

We thank you for taking the time to share your positive revue on TripAdvisor, the feedback is important for us and for all of our guests, and futures guests .
We are pleased to read you had a nice stay.

While awaiting the pleasure of welcoming you again to the Victor Hugo

Kind regards

Emilie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 25 April 2014 via mobile

Nice staff, good to have a mini bar, clean and fresh bed (not that comfortable, a bit too hard for me). Ok decor. Really nice bathroom, recently renovated. Close to l'arc de triomphe. Calm street, no noise. I have stayed here twice and both stays were good.

Stayed April 2014, travelled on business
Helpful?
1 Thank Jennie1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trebla4, Responsable relations publiques at Hotel Victor Hugo Paris Kleber, responded to this review, 29 July 2014
Dear Sir ,

Thank your for taking the time to share your review with us all. We are delighted to read that you enjoyed your stay and I will be passing on your kind words to our staff.

We are looking forward to welcome you back for your next trip toThe Victor Hugo !!

Sincerely,

Emilie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Victor Hugo Paris Kleber

Property: Hotel Victor Hugo Paris Kleber
Address: 19 rue Copernic, 75116 Paris, France (Formerly BEST WESTERN Hotel Victor Hugo)
Region: France > Ile-de-France > Paris > Trocadero
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#292 Luxury Hotel in Paris
#463 Romantic Hotel in Paris
#478 Family Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Victor Hugo Paris Kleber 4*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Lastminute, Agoda, Hotel.de, World Independent Hotel Promotion, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Hotel Victor Hugo Paris Kleber reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Victor Hugo
Best Western Paris
Paris Best Western

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