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“Great Location friendly staff” 5 of 5 bubbles
Review of Crowne Plaza Paris Republique

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Crowne Plaza Paris Republique
Ranked #530 of 1,795 Hotels in Paris
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Location friendly staff”
5 of 5 bubbles Reviewed 3 February 2014

Stayed for one night as I was visiting Paris to watch the Rugby . It is close to Gare De Nord and both the staff and facilities were excellent . Check in and out was simple and pleasant . I will be back !

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Brent G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer S, Customer Service at Crowne Plaza Paris Republique, responded to this review, 7 February 2014
Dear Brent G ,

We are truly delighted that we succeeded in giving you a very pleasant experience, and that you were overall satisfied.

Comments like yours are an excellent and motivating tool for our team to ensure that we are able to always provide the highest of standards for our loyal guests.

We are looking forward to welcoming you back at the Crowne Plaza Paris République during your next stay in Paris.

Yours sincerely,

The Guest Relations Team
Crowne Plaza Paris République
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,468 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (439)
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English first
Chicago, Illinois
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 31 January 2014

Right outside the hotel is a metro stop with several lines and we were on the metro almost every day. If you don't mind a hike, it is doable to walk to Notre Dame.

Our room was big and quiet, but we had room on the inside of the hotel, so no street noise.

The staff helped with restuarant reservations and they were all good and close by. Food service is pretty expensive and they charge for the internet,

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Badger7676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer S, Customer Service at Crowne Plaza Paris Republique, responded to this review, 7 February 2014
Dear Badger7676,

What a wonderful comment on the hotel and our services, we thank you very much for sharing them on Tripadvisor.

Yours sincerely,

The Guest Relations Team
Crowne Plaza Paris République
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 28 January 2014

PROS
I have stayed here for 2 nights. The Location is excellent just 1 min walk from metro and roughly 10 min from Gare Du Nord, Easy access to metro as many lines running through Republique. Lots of restaurant nearby so you wont get any trouble finding food. The staff in lobby is very helpful they will give you the complete guide line if you are there as a tourist. The room is clean and neat.The Location is Ideal if you want to explore paris or not restricted to few area. Early Check-in was given without prior notification.

CONS
-Room service is bit disturbing, Even tough with the sign of DND .Room service opening the door and coming in at 9.00 am in the morning and seeing me inside they closed it.
- The bathroom is a bit old and need renovation

I would rate it as Good, just because the service of staff was amazing very very helpful.

Room Tip: Recommended Because of the location and amazing Friendly Service
See more room tips
  • Stayed December 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Muhammad Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Paris Republique, responded to this review, 12 February 2014
Dear Muhammad Z,

Thank you for your recent stay with us and reviewing our property. I am pleased to note that you found our staff to be helpful.

On the other hand, I am disappointed to hear that your experience with us was not what you expected. I sincerely apologize for the dissatisfaction you had with the room service and truly sorry for the bathroom condition fell below your standards. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests.

We appreciate your feedback as this is our best resource for improving guest services. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Dhan M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NY
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 26 January 2014

The location is excellent. Subway station is less than a minute away, and many shops nearby.

Hotel website saiys free wi-fi in the lobby. When we checked in, we were told that room wi-fi needed password and was for a fee. Since we would not have time to use it anyway, we did not use it in the room. But once, when I was in the lobby waiting for friends, I found out even lobby area wi-fi was password protected, and could not use it. However, when we checked out, we were charged extra 90+ Euro for wi-fi usage. After our complain, hotel decided to drop the charge. Still it left a bad impression for us. I think the IT department needs to be responsible.

  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank bijin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Paris Republique, responded to this review, 10 February 2014
Dear bijin,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the WiFi policies prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 26 January 2014 via mobile

Hotel is nice and everything Ok, but...
I am staying here for 7 nights - asking them already 5 times to please change the TV-setting in a way, that there would be a relevant German channel (out of 43).
It is either "yes, yes, yes..." and nothing happens - or (even worser because simply stupid and not true) "we can not".
I will try again today...

Stayed January 2014, travelled on business
Helpful?
1 Thank Kaigener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer S, Customer Service at Crowne Plaza Paris Republique, responded to this review, 7 February 2014
Dear Kaigener,

We value all feedback we receive from our guests as it allows us to improve and provide the best experience possible.
We appreciate the following kind remarks :‘Hotel is nice and everything OK”.
However, we are sorry to hear that your experience fell short of your expectations and we sincerely apologize for any inconvenience you may have experienced due to the staff service.
We have taken note of your valuable comments as this will allow us to improve on our efforts.
We hope you give us the opportunity to regain your confidence by providing the level of quality service that you expect on your next visit.
Best regards,

Yours sincerely,

The Guest Relations Team
Crowne Plaza Paris République
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lugano, Switzerland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 January 2014

I have heard that the hotel has just been recently renovated, as well as the Place de la Republique. The location is great, a lot of shops and restaurants are within walking distance. You can walk but you can also rent a bike a bike around the city (very safe)... it is an amazing feeling biking on the desert Champs Elysées at 1.30am. Although a side of the hotel is on the main street our room was quite, no noise. AC worked perfectly. Our room was a good size (for Paris), clean, elegant and comfortable. Amazing buffet breakfast. The staff at the reception was very helpful and friendly. The only inconvenience is that currently you still have to pay for internet (but apparently it will be free of charge in the near future). All in all we had a great stay in Paris and we will certainly come back again.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TessiBussi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer S, Customer Service at Crowne Plaza Paris Republique, responded to this review, 7 February 2014
Dear TessiBussi,

We read with great pleasure and interest your excellent comment about your recent stay with us. We would like to thank you for your feedback as we really appreciate your kind words. These encouraging words indeed boost our motivation to continue to provide personalized services to our valued guests.

We hope that you will continue to trust the Crowne Plaza Paris République during your next trip to Paris.

Yours sincerely,

The Guest Relations Team
Crowne Plaza Paris République
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, UK
Level Contributor
98 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 16 January 2014

My partner and I stayed in Paris for a weekend break and chose this hotel as our base mainly because I am an IHG Reward member and we wanted to stay at a CP hotel and it was only a few stops down from Gare du Nord. At the time of booking the hotel, the reviews weren’t that great, however I figured it stands to reason that it can’t be that bad. It is a CP after all.

We weren’t disappointed. The hotel is moments away from exiting the Metro at République so within 15 minutes of arriving at Gare du Nord from the Eurostar, we were checking in. Check in was smooth and although no upgrades were available, our room was nice, albeit a little small and in the far corner of the hotel. And the corridors can seem quite long after a long day out walking around Paris!

After a complimentary drink in the bar we had a look around the area and there are loads of shops, restaurants, cafés and bakeries nearby. And with the Metro being so close to the hotel, it’s not a burden to start or end your travels if you are sightseeing, so the location of the hotel is spot on. The hotel itself is modern (some reviews had said it needed a refurb, but I didn’t see evidence of that anywhere), but it also retains the Parisian style and that’s one of the reasons I wanted to come to Paris. I’ve been to many other places in France and I admit that I wasn’t totally looking forward to the trip. Staying here set me up nicely and over the course of the weekend while I ‘did Paris’, it was nice to think where I was coming back to. And of course I have now changed my mind about Paris itself. It’s a beautiful city.

All of the staff were very helpful, friendly and courteous despite the hotel being very busy that weekend. Whenever I had a query, I didn’t feel as if it was too much trouble for them to see to me. There was a lot going on in Paris that weekend, so we were quite lucky to have found a room here. I will definitely stay here again when I next come to Paris.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Crouching_Hippo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer S, Customer Service at Crowne Plaza Paris Republique, responded to this review, 7 February 2014
Dear Crouching_Hippo ,

It was a treat to read your excellent remarks.
The entire team looks forward to welcoming you back and providing you again with the very best of our hospitality.

Yours sincerely,

The Guest Relations Team
Crowne Plaza Paris République
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Paris Republique

Property: Crowne Plaza Paris Republique
Address: 10 Place de la Republique, 75011 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Canal Saint-Martin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#295 Luxury Hotel in Paris
#525 Family Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza Paris Republique 4*
Number of rooms: 328
Official Description (provided by the hotel):
The 4-star hotel Crowne Plaza Paris Republique is a unique building easily accessible and only few minutes away from all attractions (Grands Boulevards, Montmartre, Eiffel Tower...). Parisian people love going around the numerous bars, restaurants and shops that surround the Place de la République which is easily reached by 5 metro lines. For a comfortable stay, the Crowne Plaza Paris République is newly renovated with its 328 air-conditioned rooms , 1 Restaurant, 1 Bar and WI-FI access in public areas. Come to the restaurant 'Le Dix' to taste our buffet and the 'a la carte menu' featuring French cuisine, or to the 'Le Dix' Bar from where you can enjoy a nice view of the Place de la République Crowne Plaza Paris République also offers 18 meeting rooms, all have natural day light. These rooms can welcome up to 250 persons for conferences, in front of our historic inner courtyard. Last but not least, the hotel is only 3 metro stations away form the Eurostar, Thalys & TGV East Terminal in Paris and from stations where high speed metro arrive from Roissy Charles de Gaulle and Orly Airport to Parc des Exposition de Villepinte, le Bourget and the Stade de France. ... more   less 
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Also Known As:
Crowne Plaza Paris Republique Hotel Paris
Paris Crowne Plaza
Holiday Inn Paris Republique
Paris Holiday Inn
Holiday Inn Republique Paris

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