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“Beautiful hotel, perfect service”

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Hotel de Crillon, A Rosewood Hotel
Ranked #827 of 1,801 Hotels in Paris
Certificate of Excellence
Vienna, Austria
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Beautiful hotel, perfect service”
Reviewed 21 January 2013

I stayed at superior suite at le Crillon for 2 days over a weekend. The price was quite adequate for a 5 star luxury hotel in Paris. The accommodation was beautiful, spacious and comfortable. The service was perfect. Dinner at the L'Ambassadeur restaurant of the hotel was delicious. Room service, houskeeping and concierge was perfect. They really cared and never desturbed. The hotel is perfectly located and a beautiful palace. I can only recommend Hotel de Crillon.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Andreas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lucdelafosse, Directeur général at Hotel de Crillon, A Rosewood Hotel, responded to this review, 4 February 2013
Great to read; thank you very much for writing such a nice feedback.
Luc Delafosse
Genberal Manager
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453 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
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Monte-Carlo, Monaco
Level 5 Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 17 January 2013

This was the 4th consecutive year i stayed at the Hotel de Crillon in Paris (2009, 2010, 2011 and 2012) and time after time our experience was fantastic.
Even before arriving the team of Concierges are outstanding at making the best restaurant recomendations and getting the toughest table bookings.
The lobby and general areas are spectacular, the flower arragments beautiful and the marble floors are always shining - every night a team of cleaners is waxing the lovely floors.
Our room was a lovely junior suite with a beautiful little sitting room.
The quality of the bed, linens and pillows is tough to beat and every night is a pleasure to go to sleep.
The staff are all highly trained and attentive and the service is fabulous.
After 3 previous Sunday Brunch experiences this year i forgot to reserve well in advance and unfortuantely when i tried it was fully booked - a must try experience.
The bar is beautiful and the cocktails are excellent though small glasses and pretty expensive.
The location and beauty of the Crillion are very tough to beat - a stunning Grand Dame.
I know the Crillion is going into a huge remodelation/improvment process - hope all goes well and that the hotel does not lose its SOUL!
The hotel needs an indoor pool and spa if if wants to stay on par or ahead of competion - hope this will be considered.
Very much looking forward to coming back, a truly magical Hotel in the heart of Paris.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MYAGISAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lucdelafosse, Directeur général at Hotel de Crillon, A Rosewood Hotel, responded to this review, 4 February 2013
I thank you very much for taking the time and trouble to write so positively about the Hotel de Crillon.
Luc Delafosse
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
israel
Level 6 Contributor
144 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 17 January 2013

I stayed as a guest of a friend in the hotel for four nights. I'm very happy that I did not pay for this place. The hotel was very disappointing. I think he lives on past glory and not really worth the price, and does not meet expectations. The staff forgot to smile!! All serious, and polite but artificial feeling . they are are doing you a favor when you refer to. The rooms were large. Furniture and design old and dated . Carpet full of stains. The bathroom was relatively new; however, the shower door did not close all the way so dripping water over , no toilet brush. Even the doors can not keep quiet the noise from the corridor made by the team that constantly walking around with carts. The hotel has seen better days probably, and perhaps because of the fact that soon it will close for renovations , nobody cares.
Very beautiful lobby . lobby floor is really the beautiful part of the hotel. Breakfast is quite casual, no different from other hotels, but its prices just exaggerated. 49 euros 59 euros and 69 euros for nothing special. Unnecessary. Go eat out.( nice breakfast at Laduree near by)
But the most amazing thing that happened is I saw a small rat ran down the hall in front of me and got in under the door of room 303!! You could say I met Ratatouille in Paris! (the movie...) unbelievable. I've read that someone wrote here that he saw a rat in the hotel floor , so he's right! I saw it too.
From that day I sealed the entranceto the room with towels under the door .I did not want him to visit me!
Internet – wi-fi just does not work properly. Weak signal at any moment you have to turn on and enter again and again , I had to work in the hallway. The lobby has internet wi fi without a problem. When complained they said they will take care of it but did not happend. Apparently parts of the hotel have weak signal but no one bothered to take care of it.
A luxurious hotel that has no movie channels to suit everyone. Movie channels are an Arabic translation and every few selection of films other program in Arabic (Saudi ownership of the hotel ..)
summary - a disappointment at a high price. Paris has hotels have the same price that look a lot better, much better maintained, with good internet and affordable meals.( I refer to luxury 5 stars of course ) This hotel had seen better days from now, the worls probably has suckers who are willing to suffer to say that they stayed in this hotel where Michael Jackson Madona and other styaed . But not me!! There's no way I will ever return, even after renovation.
Beside that -Paris is great!!

Room Tip: if you want to spent your money right , choose another hotel
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  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank segalit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lucdelafosse, Directeur général at Hotel de Crillon, A Rosewood Hotel, responded to this review, 4 February 2013
I was very sorry to read this comment and apologize for any disappointment caused.
Luc Delafosse
Geberal Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 January 2013

We stayed at Le Crillion from Jan 2-5 2013 and loved everything about the hotel
From the perfect location to the wonderful staff to the excellent food
Cannot say enough/ this was the fourth hotel of a long trip we took and was perfect

Special thanks to Sarah at concierge desk/ when our daughter became ill she was amazing ( was not serious fortunately)

I wanted to title this review "lovely" but saw everyone else writing reviews used that word /but tha word "lovely" is really perfect for the old world graciousness combined with modern service that is the Crillion

Go immediately before the renovation and we hope they retain all the current charm when they reopen in Two years

Room Tip: Connection rooms were perfect yet private
See more room tips
  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A W B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lucdelafosse, Directeur général at Hotel de Crillon, A Rosewood Hotel, responded to this review, 4 February 2013
Thank you very much for writing such a nice feedback about the hotel.
Luc Delafosse
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pamplona, Spain
Level 5 Contributor
70 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 30 December 2012

I absolutely loved my stay at de Crillon.

Staff is extremly helpful and nice from concierge to waiters at breakfast, absolutely perfect. Rooms are big, clean and very comfortable with the old Parisian style but renewed.

The hotel is located in the middle of Place Concorde so in the centre of Paris.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pmorlab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lucdelafosse, Directeur général at Hotel de Crillon, A Rosewood Hotel, responded to this review, 4 February 2013
Greta feedback to read thank you very much.
Luc Delafosse
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, Uae
Level 4 Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 December 2012 via mobile

Lovely hotel by the most perfect location in Paris, everything was brilliant, room was big, got upgraded it was great... I loved the food from room service it was delicious, only 1 problem elevator was tight if u have a pram then it's quite difficult getting in and out

Stayed December 2012, travelled with family
Helpful?
1 Thank MohammedUAE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lucdelafosse, Directeur général at Hotel de Crillon, A Rosewood Hotel, responded to this review, 4 February 2013
Thank you very much for these nice comments.
Luc Delafosse
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 December 2012

Wonderful stay at the Le Crillion 12/23-12/27....Family trip to Paris...3 lovely rooms side by side...Splendid service & very professional staff. Consierge was superb....Everything about our visit was delightful.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lucdelafosse, Directeur général at Hotel de Crillon, A Rosewood Hotel, responded to this review, 30 December 2012
Thank you very much for this nice feedback.
With good wishes for 2013.
Luc Delafosse
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel de Crillon, A Rosewood Hotel

Property: Hotel de Crillon, A Rosewood Hotel
Address: 10 Place de la Concorde | 8th Arrondissement, 75008 Paris, France
Region: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#80 Spa Hotel in Paris
#168 Business Hotel in Paris
#220 Romantic Hotel in Paris
#405 Luxury Hotel in Paris
#510 Family Hotel in Paris
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Hotel de Crillon, A Rosewood Hotel 5*
Number of rooms: 124
Official Description (provided by the hotel):
Hotel de Crillon, A Rosewood Hotel, is more than just one of the world’s most iconic hotels. It is a timeless Parisian landmark. Dating back to the 18th century, this historic treasure will reopen in 2017 as a luxury palace hotel for 21st century travelers. Commissioned by King Louis XV in 1758 and built by Ange-Jacques Gabriel, the greatest architect of his time, it would later come to be the personal residence of the family of the Count of Crillon before becoming a palace hotel in 1909. Over the years, this legendary palace has captivated generations of guests including royalty, heads of state and luminaries drawn to the City of Light. Located at 10 Place de la Concorde in the heart of Paris, Hotel de Crillon’s past provides a rich backdrop to its modern-day story. While the hotel has been closed for a major renovation, master craftsmen, artisans and designers have been tirelessly working to strike a deliberate and delicate balance between conservation and transformation. ... more   less 
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Also Known As:
De Crillon Hotel
De Crillon Paris
Hotel De Crillon

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