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“Beautiful classic hotel”

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InterContinental Paris Le Grand
Ranked #218 of 1,802 Hotels in Paris
Certificate of Excellence
Reviewed 27 April 2014

Location is great, just by the opera, and the lobby/restaurant/bar area amazing with its huge cupola. Great concierge service. Big hotel and many rooms are small. We really liked the deluxerooms on the topfloor with small balconies and wviews over the rooftops

Room Tip: Get a room facing the opera on a high floor
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  • Stayed: November 2013, travelled as a couple
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Thank Per S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Paris-Le-Grand, Quality & Administrative Assistant at InterContinental Paris Le Grand, responded to this reviewResponded 30 April 2014

Dear Per S,

First of all, we want to thank you for choosing the InterContinental Paris Le Grand on the occasion of your last stay in Paris and for sharing your experience on TripAdvisor.

We are thrilled that you found our very central location and facilities convenient.
Our hotel is indeed ideally located for sightseeing or shopping!

We are delighted that our hotel staff and Concierge team contributed to your well-being during your stay with us. Be assured that we will share your comment onto them, it encourages our team members to work even harder and consistent your guests.

Also, we are glad to read that you enjoyed your deluxe room with its view over the roof tops and that it contributed to your comfort during your stay with us.
Moreover, we are pleased to see that you liked the Empire style Decoration of our hotel and that you enjoyed our winter garden, la Vérrière. Thank you for your kind words on our building.

Dear Per S, we would like to thank you once again for your great review and for all of your compliments.
We hope to welcome you again soon to discover everything Paris and the InterContinental Paris Le Grand have to offer.

Kind regards,
Quality & Administrative Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,039 - 1,045 of 2,950 reviews

Reviewed 22 April 2014

Always a great place to stay in this grand city. Location is superb as is the attention guests receive. Rooms and suites are what should be expected in such a grand establishment. A little pricey, but it is Paris.

  • Stayed: May 2013, travelled with family
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3  Thank momofthreepa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Paris-Le-Grand, Quality & Administrative Assistant at InterContinental Paris Le Grand, responded to this reviewResponded 30 April 2014

Dear momofthreepa,

First of all, we want to thank you for choosing the InterContinental Paris Le Grand on the occasion of your last stay in Paris and for sharing your experience on TripAdvisor.

We are pleased to read that your room and suites contributed to your comfort and that our hotel staff contributed to your well-being during your stay with us.

Also, we are thrilled to see that you found our very central location convenient.

Dear momofthreepa, we would like to thank you once again for your great review and for all of your compliments on our building, room and our hotel staff.
We hope to welcome you back at the InterContinental Paris Le Grand soon.

Kind regards,
Quality & Administrative Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

Greeted quickly and friendly and bell hop helped with a private taxi trying to charge 40 Euros more than standard rate. Check in smooth and very friendly/helpful and was allowed to go to room at 7:30am. Bags arrived within 1/2 hour with helpful comments for our stay (don't sign things and don't take any "dropped" jewelry, and many pickpockets). Hotel huge and very well decorated and fancy. Very clean and well maintained. Breakfast buffet included and had everything. Restaurant and lounge unbelievable, just very very nice. All staff friendly. Concierge(s) very helpful and we used them quite a bit. Location close to almost everything. Room average size and bathroom very nice and the tiles and grout were done to perfection. Did not have alarm clock or coffee maker in room-not used to that. 10 Euros for room service coffee (for one). Mini bar quite expensive (e.g. 12 Euros for a beer, candy bar for 7 Euros). Switchplate for light feel off beside headboard (informed them at checkout). Maid service well done. Business center and workout rooms all very nice. Toilets flush very odd - I thought initially not working, but it was standard everywhere (they don't seem to have any suction or pressure). Hallway bathrooms very nice and well maintained. Staff understood and could speak English. All staff said "bonjour" when they see you. Check out went smooth and friendly. Pillows very very flat, other than that the bed and comfort was super.

Room Tip: Try to have an upper floor exterior room. South and north views best. Ultimate best would be southw...
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  • Stayed: April 2014, travelled as a couple
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1  Thank findwine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Paris-Le-Grand, Quality & Administrative Assistant at InterContinental Paris Le Grand, responded to this reviewResponded 22 May 2014

Dear findwine,

First of all, we want to thank you for choosing the InterContinental Paris Le Grand on the occasion of your last stay in Paris and for sharing your experience on TripAdvisor.

We are delighted to see that you found our very central location convenient. Our hotel is indeed ideally located for sightseeing or shopping!

Moreover, we are pleased to read that you liked our Empire style Decoration. Thank you for your compliments on our building.
Furthermore, we are delighted to read that our hotel staff and service contributed to your well-being and during your stay with us.
Be assured that we will share your comment onto them, it encourages our team members to work even harder and consistent your guests.

Moreover, we are thrilled to see that you enjoyed your moments at the Café de la Paix restaurant and that the quality of service that we provide to our guest has met your expectations.
Then, we are thrilled that your room contributed to your comfort during your stay with us. Also, we are pleased that you liked the bathroom supplies and amenities provided.

However, we do regret that you found some elements of our hotel overpriced; our prices are regularly benchmarked against other outlets of the same standing in the area.

Dear findwine, we want to thank you once again for your great review and for all of your compliments.
We hope to have the opportunity to welcome you back at the InterContinental Paris Le Grand soon.

Kind regards,
Quality & Administrative Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014 via mobile

I only stayed here a few nights whilst on a business trip, but I thought the hotel was so grand and beautiful and I felt lucky to be staying there.

The bed was so comfortable and the room was decorated so nice and elegantly. The hotel is quite large and easy to get lost in, but I would highly recommend it. The location is very good, not close to the Eiffel Tower, but close to lovely bars and brasseries and walking distance to the Louvre and the gardens.

Stayed: September 2013
1  Thank Shelley G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Paris-Le-Grand, Quality & Administrative Assistant at InterContinental Paris Le Grand, responded to this reviewResponded 2 May 2014

Dear Shelley G,

First of all, we want to thank you for choosing the InterContinental Paris Le Grand on the occasion of your last stay in Paris and for sharing your experience on TripAdvisor.

We are delighted to see that you found our very central location and facilities convenient.
Our hotel is indeed ideally located for sightseeing or shopping!

Moreover, we are thrilled that your room contributed to your comfort during your stay with us and that you liked our Empire style Decoration.

Dear Shelley G, we would like to thank you once again for your great review and for all of your compliments on our building, location and room.
We hope to have the chance to welcome you back at the InterContinental Paris Le Grand soon.

Kind regards,
Quality & Administrative Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

We stayed for 5 nights the first week of April, 2014. We were upgraded to beautiful rooms. The Executive Lounge was superb. All of their employees were quite friendly, but I especially want to mention Elizabeth and Clement Doye. Elizabeth was quite funny as well as helpful and Clement went out of his way for us. The hotel is well situated and we can highly recommend it.

  • Stayed: April 2014, travelled with family
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2  Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Paris-Le-Grand, Quality & Administrative Assistant at InterContinental Paris Le Grand, responded to this reviewResponded 2 May 2014

Dear Linda H,

First of all, we want to thank you for choosing the InterContinental Paris Le Grand on the occasion of your last stay in Paris and for sharing your experience on TripAdvisor.

We are pleased to read that your room contributed to your comfort during your stay with us.

Furthermore, we are delighted to read that our Club Lounge staff, contributed to your well-being during your stay.
We certainly appreciate your compliments for Elizabeth and Clement and the level of service provided.
Be assured that we will share your comment onto them, it encourages our team members to work even harder and consistent your guests.

Moreover, we are glad to see that you found our very central location convenient.

Dear Linda H, we would like to thank you once again for your great review and for all of your compliments on our building, room and our hotel staff.
We hope to welcome you back to continue to discover everything Paris and the InterContinental Paris Le Grand have to offer.

Kind regards,
Quality & Administrative Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

We stayed here over Easter weekend.
The hotel is huge and beautiful throughout, my partner let the hotel know that it was our anniversary while we were staying there and in the afternoon they send us a bottle of champagne and chocolate covered strawberries to the room - This was a lovely surprise!! They also sent us an anniversary card (this was addressed to Mr & Mrs but we are actually a Mr & Mr couple ) This was the only thing that I didn't like about the whole stay...

  • Stayed: April 2014, travelled as a couple
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1  Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Paris-Le-Grand, Quality & Administrative Assistant at InterContinental Paris Le Grand, responded to this reviewResponded 2 May 2014

Dear Robert H,

First of all, we want to thank you for choosing the InterContinental Paris Le Grand on the occasion of your last stay in Paris and for sharing your experience on TripAdvisor.

We are pleased to read that you liked our Empire style Decoration. Thank you for your compliments on our building.
Furthermore, we are delighted to see that the quality of service that we provide to our guests has met your expectations.

However, please accept our most sincere apologies regarding the mistake that you have been faced. Be assured that we will do our best in order to make sure that this kind of mistake won’t occur anymore.

Dear Robert H, we would like to thank you once again for your great review and for all of your compliments.
We hope to have the opportunity to welcome you back at the InterContinental Paris Le Grand in the future.

Kind regards,
Quality & Administrative Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2014

What a great stay I had at this amazing hotel, grand and well-located. All personnels from Front Office, Concierge to Housekeeping are terrific,had the pleasure of a very quiet room facing the couryard. The attendants in the lounge area were very knowledgable and helpful.

John

  • Stayed: April 2014, travelled with friends
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1  Thank John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Paris-Le-Grand, Quality & Adminsitrative Assistant at InterContinental Paris Le Grand, responded to this reviewResponded 15 May 2014

Dear John O,

First of all, we want to thank you for choosing the InterContinental Paris Le Grand on the occasion of your last stay in Paris and for sharing your experience on TripAdvisor.

We are thrilled to see that you found our very central location and facilities convenient.
Our hotel is indeed ideally located for sightseeing or shopping!

Also, we are glad to read that your room contributed to your comfort during your stay with us.

Furthermore, we are delighted to read that our hotel staff, contributed to your well-being during your stay with us.
We certainly appreciate your compliments for Front Office, Concierge and Housekeeping. Be assured that we will share your comment onto them, it encourages our team members to work even harder and consistent your guests.

Dear John O, we would like to thank you once again for your great review and for all of your compliments. We are glad that your InterContinental Paris Le Grand Hotel experience has met your expectations and contributed to make your stay memorable.
We hope to welcome you back at the InterContinental Paris Le Grand soon.

Kind regards,
Quality & Administrative Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Paris Le Grand

Address: 2 Rue Scribe, 75009 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Opera / Bourse
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#46 Spa Hotel in Paris
#125 Family Hotel in Paris
#153 Luxury Hotel in Paris
#190 Business Hotel in Paris
#201 Romantic Hotel in Paris
Price Range: £221 - £435 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Paris Le Grand 5*
Number of rooms: 470
Official Description (provided by the hotel):
The InterContinental Paris Le Grand, opened during the reign of Napoleon III, is located in the very heart of the city: across the street from the Opéra Garnier, close to some of the best-known Parisian attractions, world-famous department stores and the wonderful Place Vendôme. The hotel contains 470 rooms, all richly decorated in the colours of the Opéra, and a warmly illuminated haven of peace and serenity in the bustle of Parisian life: la Verrière. ... more   less 
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Also Known As:
Intercontinental Paris Le Grand Hotel Paris
Le Grand Hotel Paris

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