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“Excellent”

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InterContinental Paris Le Grand
Ranked #212 of 1,800 Hotels in Paris
Certificate of Excellence
Singapore
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent”
Reviewed 29 May 2014 via mobile

We stayed at the Intercontinental while in Paris for our anniversary. Having stayed at number of hotels in Paris over the years, this was by far the best one I have stayed in. Well located, friendly staff, and a nice outlook from our room over to the eiffel tower. Would happily stay there again.

Stayed May 2014, travelled as a couple
Helpful?
Thank Rupert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Paris-Le-Grand, Quality & Administrative Assistant at InterContinental Paris Le Grand, responded to this review, 11 June 2014
Dear Rupert C,

First of all, we want to thank you for choosing the InterContinental Paris Le Grand on the occasion of your anniversary in Paris and for sharing your experience on TripAdvisor.

We are delighted to see that you found our very central location convenient. Our hotel is indeed ideally located for sightseeing or shopping!

Furthermore, we are delighted to read that our hotel staff contributed to your well-being during your stay with us.
Be assured that we will share your comment onto them, it encourages our team members to work even harder and consistent your guests.

We are thrilled to read that the quality of service that we provide to our guest has met your expectations and contributed to your comfort during your stay with us.
Moreover, we are delighted to read that you enjoyed your room with its fabulous Eiffel Tower view.

Dear Rupert C, we would like to thank you once again for your very kind words. We would be pleased to welcome you back at the Intercontinental Paris Le Grand Hotel very soon.

Kind regards,
Quality & Administrative Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (501)
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English first
Toronto, Canada
Level 3 Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 28 May 2014

Spent a romantic weekend in the hotel. Based on previous reviews took the bus from the terminal to the corner across from the hotel- couldnt have been any easier.

Hotel is located across from the Opera which is a great location and walking distance to great attractions. We spent half the days just walking.

Rooms are small but gives you a great feel for the city and the high end feel of the hotel. We received breakfast (I believe its 40 euro per person) but it was one of the best breakfasts I ever encountered (every time we think of a great breakfast this one comes to mind).

Two blocks away you can find an underground convenience store/super market so get your water there.

Also did their tea and cake in the evening which was very good. Felt that this hotel and its service are 5 stars.

Would definitely visit this hotel again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ronandsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Paris-Le-Grand, Quality & Administrative Assistant at InterContinental Paris Le Grand, responded to this review, 11 June 2014
Dear Ronandsam,

First of all, we want to thank you for choosing the InterContinental Paris Le Grand on the occasion of your last stay in Paris and for sharing your experience on TripAdvisor.

We are delighted to see that you found our very central location convenient. Our hotel is indeed ideally located for sightseeing or shopping!

Moreover, we are pleased to read that your room contributed to your comfort and your well-being during your stay with us.

Also, we are delighted that our breakfast and the quality of service that we provide to our guest have met your expectations. Be assured that we will share your comment with our food and beverage department.

Dear Ronandsam, we would like to thank you once again for your review and for all of your compliments. We would be pleased to welcome you back at the Intercontinental Paris Le Grand Hotel soon.

Kind regards,
Quality & Administrative Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
PURCELLVILLE
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2014

I love this hotel! Aside from the location and being a beautiful property the service is impeccable. Whether it was transportation (lots of changes here b/c my flight from the US was cancelled so I got in a day later and my party was split up), food, package pick up, the concierge desk was always friendly and very helpful. Similarly, the check in desk was cordial and gracious.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MARYANNE A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Paris-Le-Grand, Quality & Administrative Assistant at InterContinental Paris Le Grand, responded to this review, 12 June 2014
Dear Maryanne A

First of all, we want to thank you for choosing the InterContinental Paris Le Grand on the occasion of your last stay in Paris and for sharing your experience on Trip Advisor.

We are delighted to see that you found our very central location convenient. Our hotel is indeed ideally located for sightseeing or shopping! Thank you for your kind words.

We are glad to hear that our quality of service has met your expectations, and we feel sorry about your unexpected travel changes. Be assured that your compliments will be shared with our concierge as well as our team members.

Dear Maryanne A, we would like to thank you once again for your review and for all your compliments. We would be pleased to welcome you back at the Intercontinental Paris Le Grand Hotel very soon.


Kind regards,
Quality & Administrative Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England, United Kingdom
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 May 2014

Stunning hotel. Beautiful room, big comfy bed, great bathroom. The staff are very friendly, and very helpful, nothing is too much trouble. Breakfast was mmmmm! The lounge is a great place to people watch. A perfect place to stay in Paris!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrsellengriswold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Paris-Le-Grand, Quality & Administrative assistant at InterContinental Paris Le Grand, responded to this review, 10 June 2014
Dear PATONTHEGO,

First of all, we want to thank you for choosing the InterContinental Paris Le Grand on the occasion of your last stay in Paris and for sharing your experience on Trip Advisor.

We are delighted to read that your room and bathroom contributed to your comfort during your stay with us.
Also, we certainly appreciate your compliments regarding our hotel staff.
Indeed, we are glad that our team members contributed to your well-being during your stay.

Moreover, we are delighted that you enjoyed your breakfast and its quality of service that we provide to our guest which one has met your expectations.

Dear PATONTHEGO, we would like to thank you once again for your review and for all of your compliments. We hope to welcome you back at the Intercontinental Paris Le Grand Hotel in order to continue to discover everything in Paris and the hotel have to offer.

Kind regards,
Quality & Administrative Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 May 2014

The grandest thing about this hotel will be your bill at the end of your stay. It is unquestionably located in a luxe section of Paris, next to the Palace Garnier, but there are missing touches which need to be addressed. It took two calls to get extra pillows....the beds are small, as was our room, and the hotel is truly vast. Breakfast was 41 euros per person, so we went to a cafe around the corner The staff are working hard to please, but it is such a huge operation, that unless you are on an expense account, you may prefer a smaller more bijoux hotel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MargaretinLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Paris-Le-Grand, Qualit & Administrative Assistant at InterContinental Paris Le Grand, responded to this review, 28 May 2014
Dear MargaretinLondon,

First of all, we want to thank you for choosing the InterContinental Paris Le Grand on the occasion of your last stay in Paris and for sharing your experience on TripAdvisor.

We are delighted to see that you found our very central location and facilities convenient. Indeed, our hotel is ideally located for shopping and sightseeing!

However, please accept our most sincere apologies regarding the inconveniences that you have been faced during your stay. Your description does not reflect at all the quality of service that we want to provide to our guests. Be assured that your comment will be share with our heads of departments in order to make sure that these kinds of issues won’t occur anymore.
Moreover, we do regret to read that you found our hotel overpriced; our prices are regularly benchmarked against other outlets of the same standing area.

Dear MargaretinLondon, we do regret that your last InterContinental Paris Le Grand Experience has not completely met your expectations. Please accept our most sincere apologies regarding these issues that you encountered during your stay with us.
Hoping that the image of our hotel has not been tarnished by this experience and we hope to have the opportunity to welcome you back at the Intercontinental Paris Le Grand Hotel in the future.

Kind regards,
Quality & Administrative Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malaga, Spain
Level 6 Contributor
130 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 26 May 2014

Second stay here within a year. Came back for our anniversary for a 4 night stay. Upgraded to Opera House view with Champagne and Strawberries waiting for us the first night. Service is impeccable, staff friendly and helpful.
Still cannot say enough about location and feeling special at this hotel. The Roissy bus from the Airport is now 11 Euro one way non-stop that ends within a block of the hotel.
We did notice a low rumble occasionally from the Opera Metro lines but that did not bother us in anyway.
Thank You, to the Staff and Management for a great stay. Plan to be back again next year!

Room Tip: Rooms on the Opera Wing may have a slight rumble during Metro operations.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PTJD01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Paris-Le-Grand, Quality & Administrative Assistant at InterContinental Paris Le Grand, responded to this review, 28 May 2014
Dear PTJD01,

First of all, we want to thank you for choosing the InterContinental Paris Le Grand on the occasion of your anniversary in Paris and for sharing your experience on TripAdvisor.

We are thrilled to read that the quality of service that we provide to our guest has met your expectations.
We are delighted to read that your room contributed to your comfort during your stay and that you enjoyed the fabulous Opera view from your room as well as the welcome amenities.

Moreover, we certainly appreciate your compliments and we are pleased to see that your InterContinental Paris Le Grand experience has met your expectations as well as that it contributed to make your stay memorable.
Furthermore, we are pleased to see that our hotel staff contributed to your well-being during your stay with us.

We are delighted to see that you found our very central location and facilities convenient. Indeed, our hotel is ideally located for shopping and sightseeing!

Dear PTJD01, we would like to thank you for your kind words and for all of your compliments.
We hope to have the chance to welcome you again soon to discover everything Paris and the InterContinental Paris Le Grand have to offer.

Kind regards,
Quality & Administrative Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Angeles City, Philippines
Level 6 Contributor
98 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 25 May 2014

Simply Fantastic, our first but definitely not our last stay at the Prestigious Le Grand Paris Hotel!

Superb Location, by taxi only 10 minutes from Gare du Nord, and as I saw later, direct busses stop across the road coming from Charles du Gaulle Airport too.

The hotel itself, a very nice ambiance and very friendly staff, in short. Upon check in we were welcomed as (R)loyal Ambassador of the Priority Club of IHG, and upgraded to a very nice suite. For my daughter an extra bed was placed in the room, perfect. A good start.

We could make use of the Club Intercontinental Lounge which had a wide variety of drinks and food and pastries available for any time of the day that anyone would be at the hotel. We went out walking to see Place de la Concorde, the Eiffel Tower and walk along the Seine, all within walking distance really. When we got to the Eiffel Tower we took a taxi back as it had been quite a nice walk, but too far now to walk back again :).

A refreshing shower after and by that time, cocktails at the Club Lounge, a glass of Champagne and very nice canapés were served. Giles and all your colleagues at the Club Lounge thank you so very much for the splendid service and attentiveness! We loved every moment of our stay with you.

After cocktail hour we decided to eat our dinner in Café de la Paix, known for it's superb interior and quality of food and wine. I have reviewed Café de la Paix in another section but Please do visit the restaurant either inside or outside, it's an experience you will not likely forget.

The 2nd day we walked to the Louvre. Please note that also my 9 year old daughter loved going to the worlds largest museum, she truly enjoyed it.

Throughout our 2 days at the hotel, the staff everywhere was very friendly and accommodating. I know about the prejudices about Parisians ha ha, BUT this was definitely not true here. Genuinely friendly and very hospitable.

Like I said, location wise this hotel is perfect, across from the Opera, and Galeries Lafayette also just across the street. That's where you can buy Paris souvenirs on the 6th floor.

Non, rien de rien, je ne regretted rien ....... (Edith Piaf).

To sum it up for you who has not been here yet, PLEASE DO GO! Experience what we experienced ..... a very relaxing and comfortable stay with many nice places in its immediate surroundings, and great hotel staff to make your stay a MEMORABLE STAY!!

To All Staff I say again and on behalf of my partner and my daughter, MERCI BIEN!!

Room Tip: I would highly recommend to get a Club Intercontinental Room, the benefits are numerous!
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WorldTraveller196420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Paris-Le-Grand, Quality & Administrative Assistant at InterContinental Paris Le Grand, responded to this review, 28 May 2014
Dear WorldTraveller196420,

First of all, we want to thank you for choosing the InterContinental Paris Le Grand on the occasion of your last stay in Paris and for sharing your experience on TripAdvisor, as well as your loyalty as an IHG rewards Club member.

We are delighted to see that you found our very central location and facilities convenient. Indeed, our hotel is ideally located for shopping and sightseeing!

Moreover, we are delighted to read that the room, our hotel staff as well as the quality of service that we provided to our guests contributed to your well-being and your comfort during your stay with us.

Also, we are thrilled to read that the quality of service and food that we provided to our guests on the Club Lounge has met your expectations.
We certainly appreciate your compliment for Gilles. Be assured that we will share your comment with our teams. It encourages our team members to work even harder and consistent your guests.

Furthermore, we are delighted that your dinner at the Café de la Paix has met your expectation. Thank you for your compliments. Be assured that we will share your comment with our food and beverage department.
We are thrilled that your InterContinental Paris le Grand experience contributed to make your stay memorable.

Dear WorldTraveller196420, we would like to thank you once again for your very kind words regarding your experience with us.
We are looking forward to welcome you back at the Intercontinental Paris Le Grand Hotel soon.

Kind regards,
Quality & Administrative Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Paris Le Grand

Property: InterContinental Paris Le Grand
Address: 2 Rue Scribe, 75009 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Opera / Bourse
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#43 Spa Hotel in Paris
#125 Family Hotel in Paris
#148 Luxury Hotel in Paris
#191 Business Hotel in Paris
#202 Romantic Hotel in Paris
Price Range (Based on Average Rates): £££
Hotel Class:5 star — InterContinental Paris Le Grand 5*
Number of rooms: 470
Official Description (provided by the hotel):
The InterContinental Paris Le Grand, opened during the reign of Napoleon III, is located in the very heart of the city: across the street from the Opéra Garnier, close to some of the best-known Parisian attractions, world-famous department stores and the wonderful Place Vendôme. The hotel contains 470 rooms, all richly decorated in the colours of the Opéra, and a warmly illuminated haven of peace and serenity in the bustle of Parisian life: la Verrière. ... more   less 
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Also Known As:
Intercontinental Paris Le Grand Hotel Paris
Le Grand Hotel Paris

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