Our view of the hotel is tainted by our check-in experience. We arrived very late and were escorted across a courtyard to our room. The attendant attempted to open the door to our room, but the key failed. And then the second key failed. He then opened the door using a master key, but found the chain locked. He then attempted to reach in to unlock the chain, only to be called out to by a now awakening guest. Wrong room! I explained the situation to the manager who joked that he would fire the attendant. Without a hint of humor, I suggested that he do just that. I have not seen this kind of poor judgement from hotel staff ever in my 25 plus years of extensive travel.
As for the hotel: great location, nice ambience, small room with odd configuration and peculiar large stain on carpet, internet insultingly expensive.
We expected more.
- Official Description (provided by the hotel):
- Reopened April 2011, this five-star hotel in Paris, underwent a complete renovation. Discover a blend of luxury, charm, class and innovation of which only our hotel knows the secret. A historic treasure in one of Europe's most charming cities, the Renaissance Paris Hotel Le Parc Trocadero is located near the Champs-Elysees and Eiffel Tower. This Paris hotel’s 122 elegant guest rooms and suites boast flat-panel TVs, Internet access and plush bedding. Enjoy simple and tasty cuisine at our signature restaurant Le Relais du Parc. ... more less
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- Also Known As:
- Renaissance Paris