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Pullman Paris Centre - Bercy
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Reviews (3,056)
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All reviewscour stmetro stationmodern hotelrestaurants and shopsbreakfast buffet isexcellent hotelmini barthe air conditioningmain attractionsnotre dameemilionaccorsaunachatelettaxisminibarproximity
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Reviewed 5 August 2014

Having read so many positive comments on this hotel, I have expectation on it. Another reason that attracted me to book this hotel is they published that Triple room is available. It's misleading absolutely. The room description is one double bed and one single bed. So, it give impression to people that it's really a triple room with standard beds. However, the fact is they will only provide sofa bed or a rollaway bed instead of really a single bed. After the complaint, I got upgraded but still need to take the said rollaway bed. The comfotability of the standard double bed is just so so, no to mention about the rollaway bed. That's really disappointed.

The service manner of the front desk staff is also not the type of 4-5 star hotel standard. Its breakfast has sufficient varieties and the quality is good. The room itself is OK, but the water running of the washing basin is terribly slow. Housecleaning is also not good.

It's close to Bercy Village, within 5 minutes walk. A few restaurants are available and some small shops are there as well. Not much to see.

Anyway, it's one of the worst Accor hotels that I'd experienced and will not recommend it at all.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank CChanHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

First visit to the Bercy area & staying at a Pullman. Hotel has a spacious & modern feel. Bar area is spacious with indoor & outdoor seating. Rooms are sized nicely and are comfortable for business travelers.

Bercy Village is across the street, Bercy Park is very nearby. Also a short walk across the river to the business district.

Stayed: June 2014, travelled on business
1  Thank Elizabeth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

My wife and I arrived for our 25th wedding anniversary very early on a Sunday and received a free upgrade, we were also pleasantly surprised that we were able to get into our room earlier than expected. The room was very clean and very comfortable. Everyone that we encountered was very friendly. I have to point out that Sarah went above and beyond with helping us plan a day trip to London and even asked us about the trip the following morning when she saw us. With this being our first trip to Paris my wife and I were very glad that we chose the Pullman Paris Bercy as our place to stay. It will be our choice next year when we return.

Room Tip: the higher floors are the best
  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 25 July 2014

Stayed here 2 nights on Paris trip. Good Metro connection, taxi to centre for 14 euros. In business area so mixture of clientele. Breakfast has huge selection, did mot have evening meal. Great service when required

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank bennyander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J_Cherpin, Directeur général at Pullman Paris Centre - Bercy, responded to this reviewResponded 28 July 2014

Dear bennuyander,

Thank you for your comment. We truly hope to have the pleasure to welcome you back for you to enjoy our restaurant as well.

Best regards,
Jérôme Cherpin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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