This place is awful. If you have a sleeping bag I would suggest staying in a park, bus station, or somewhere in the subway before paying to stay here.
Upon arriving we found that our reservation was "not in the system" and instead of figuring out how to help us the guy behind the desk just stood there. We had to get on the laptop, find the reservation number and billing receipt and it still took 45 minutes to get our room. We blew it off as a "mistakes happens" and went to bed. Early the next morning we had a cleaning woman just enter the room, after we had stated "no thank you". This happened 3 more times with a few knocks here and there as well. Finally, I got up to see what was going on and explain we did not require anything, please stop opening our door and knocking on it. Once I made it to the hall, I was told that we must checkout at 10am. I explained that we had booked for 3 nights; to which I was told no, you only have one night and must go.
My girlfriend went down to the main desk b/c I was no longer going to be friendly about dealing with this place and/or the employees. She came back in about 15 minutes and everything was worked out. Again, we kinda' laughed it off as we left to go explore Paris.
In attempting to use the WiFi over the next three days we never had success and they could never get the problem fixed, it was always "when this person gets back we'll see" type of response. The halls were filled with school kids, not high-school kids but the young ones that run up and down the halls at 7am non-stop until the bus leaves at 9am. Also, the free breakfast, if you miss the days of school lunch then visit this place. It even comes with old grouchy women yelling at you for taking 2 Baguettes, or getting coffee for your friends while getting yours. All in all, this was the worst hostel I have stayed in over the 15 years I've been traveling. If you have any other option, please take it, even if it costs a little more.
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